Subco

I emailed Subco concerning a billing issue and the...

I emailed Subco concerning a billing issue and their response time was really quick! Treated with respect as well.

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Angie from customer service quickly resolved an is...

Angie from customer service quickly resolved an issue with unwanted subscriptions from another site from someone else using my info. Her explanation of the situation was reassuring and she was also helpful in hopefully preventing the issue from reoccurring. I really appreciate the help they provided...

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I had very timely and considerate service from Bri...

I had very timely and considerate service from Brie. Would recommend their business.

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Subco placed two fraudulent magazine subscription ...

Subco placed two fraudulent magazine subscription orders in our name this week. ***Beware!!!!!*** Oh, and they do not answer their 800#.

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Was receiving a magazine that we did not order. Wh...

Was receiving a magazine that we did not order. When I called to cancel that magazine told me it had been order thru a 3rd party - Subco. I emailed Subco yesterday and I had an answer from Angie today explaining how the magazine subscription originated and canceling it. Prompt and courteous response...

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I was having ongoing delivery issues with a magazi...

I was having ongoing delivery issues with a magazine subscription. Angie, in Customer Service, helped by calling the publisher and getting to the bottom of the issue. She called me to ask how I wanted resolution - back issues vs. extended subscription. She called the publisher back with my wishes an...

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PLEASE NOTE THAT THE MANY 5 STAR REVIEWS HERE ARE ...

PLEASE NOTE THAT THE MANY 5 STAR REVIEWS HERE ARE LIKELY PHONY! This company began sending me a subscription to US Weekly that I did not order. Several unsuccessful attempts to unscribribe directly through US Weekly finally lead me to Subco. They got my info from another group called US Periodicals...

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Never ordered this publication

Never ordered this publication
Do not receive ANY MAGAZINES via USPS
Not interested in this or any magazines
Stop subscription/delivery immediately
Do not send a bill
Voice Mail: states their out celebrating at a luncheon
Leave voice mail-someone will get back

Reports to: Attorney Genera...

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I had a wonderful experience speaking with their c...

I had a wonderful experience speaking with their customer service agent. She had a great personality..........Terrific!!

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very very good customer service. quick response. m...

very very good customer service. quick response. makes me feel not taken advantage of

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Subco are is robbing my bank account! They can not...

Subco are is robbing my bank account! They can not be reached they will not answer the phone because the are to busy counting the money the are steeling from our bank accounts!

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Cheyenne was wonderful to work with! The customer...

Cheyenne was wonderful to work with! The customer service was fast and pleasant!

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Oh, hell no! First I get a subscription I never or...

Oh, hell no! First I get a subscription I never ordered and then you want to leave me on hold for more than ten minutes to try and take care of it? This is not going to fly.

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I called to cancel an unsolicited, unwanted subscr...

I called to cancel an unsolicited, unwanted subscription and spoke to Angel. She was very cheerful, kind and helpful and made the cancellation quickly and easily. I appreciate her great customer service. Thank you.

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I was very pleased with the service I received fro...

I was very pleased with the service I received from Subco. I had an issue where I randomly started receiving magazine subscriptions in the mail, so I contacted the magazines and they gave me Subco's contact information. Subco responded quickly and answered all of my questions very thoroughly!

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I contacted Subco to get help in stopping a magazi...

I contacted Subco to get help in stopping a magazine I was receiving through another source and was pleased by the quick response I got once I had sent the proper information to them. Brie was very informative as to why I had received this subscription and assured me that my request was being taken ...

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Scam!

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I have received several magazine subscriptions fo...

I have received several magazine subscriptions for magazines I would never read otherwise. They said this company is who took out the subscriptions. Make sure and cancel any unwanted subscriptions as soon as possible

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Very good and fast customer service.

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They were very helpful in correcting an issue with...

They were very helpful in correcting an issue with a magazine subscription. Angela took care of my problem right away.

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I received a People magazine I did not order and t...

I received a People magazine I did not order and they told me Subco signed me up. I NEVER SIGNED UP FOR IT, NOR HAVE I EVER HEARD OF SUBCO!!! I TRIED CALLING AND THEY'RE OUT OF THE OFFICE UNTIL 7/5. WHO BUT A SHADY COMPANY WOULD DO THIS?!

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Terrible customer service it's been over a week si...

Terrible customer service it's been over a week since I left them a message and email and no return call back.

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The customer care service at Subco was superior. ...

The customer care service at Subco was superior. Please personally commend Edward, your customer care rep in Fresno. He is professional, prompt, and kind. Many thanks!!!

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I received a prompt response to my inquiry. Angela...

I received a prompt response to my inquiry. Angela answered all my concerns directly. I appreciate the professional service.

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I was helped by Cassie at Subco, I was getting ESP...

I was helped by Cassie at Subco, I was getting ESPN Magazines I did not subscribe to, Cassie was able to help me get them canceled. I am very happy with the fast service.

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Really good customer service

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Had occasion to request cancellation of subscripti...

Had occasion to request cancellation of subscriptions that were created as part of a product offer. Subco handled immediately - great customer service from Lori, Raquel, and Alysha. Thank you!

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My subscription issue was immediately taken care o...

My subscription issue was immediately taken care of. Thank you!

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AWFUL!! I DID NOT sign up for this. I called 17 ma...

AWFUL!! I DID NOT sign up for this. I called 17 magazine twice already and they told me my purchase was made through Subco. Only problem is I NEVER put in my email, card information or any other information for subco! How is this being paid for? Where are they getting the money? I already called and...

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I was able to text and cancel my subscription of w...

I was able to text and cancel my subscription of which I was not aware I was part of. I texted the information and as little as 5 minutes I was done. Great customer service

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Good luck reaching an agent horrible customer serv...

Good luck reaching an agent horrible customer service oh wait no customer service

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I inadvertently said yes to a magazine subscriptio...

I inadvertently said yes to a magazine subscription I did not want. Edward was fast, professional and entirely helpful in making certain I did not receive any magazines I didn't want and I thoroughly appreciated his prompt and courteous service.

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Was given promotional subscriptions to multiple ma...

Was given promotional subscriptions to multiple magazines that I didn t want by a marketing company, but Subco customer service ended the subscriptions for me quickly and easily.

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Brie was able to track down why I was receiving a ...

Brie was able to track down why I was receiving a magazine subscription I had not ordered. She made sure she covered every aspect of the cancellation including informing me what had happened and that I would not be charged and that the subscription was not set to renew automatically. There's more. S...

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So far I have had a very good experience with subc...

So far I have had a very good experience with subco. They have responded in a very timely manner

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I recently began receiving a magazine subscription...

I recently began receiving a magazine subscription that I didn't order, I called the magazine's customer service number to be told the account was through Subco. So I contacted them and they were able to figure out what was going on and cancel the unwanted subscription for me. Really quick responses...

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I have never subscribed any magazine and yet recei...

I have never subscribed any magazine and yet received 3 subscriptions to my old mailing address since July 2012, all seems through Subco Inc. I really wonder how they obtained my address and email information.

Still trying to cancel these subscriptions and figure out what other magazines I have b...

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I received good service and a quick response about...

I received good service and a quick response about my issue.

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Subco's response was speedy and efficient and hand...

Subco's response was speedy and efficient and handled my unsolicited subscription with ease. Angela was the associate that handled my case and was very professional. The only thing unanswered was how a stranger's name appeared on the magazine with my address. I'm just glad to have it taken care of...

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Assuming they follow thru on their promises, they ...

Assuming they follow thru on their promises, they served my needs well.

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I never signed up for a magizine. These people are...

I never signed up for a magizine. These people are paying money to sign people up and have the person receiving the magazines pick up the rest of the bill.

If this isn't what they are doing exactly, it is at least very close to what they are doing. I keep cancelling the subscriptions online and t...

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I received excellent and prompt service from Brie!...

I received excellent and prompt service from Brie! She got to the root cause of the problem and clearly detailed actions taken and what to expect going forward. Thank you!

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Rachel was very helpful in resolving my concern ve...

Rachel was very helpful in resolving my concern very quickly. She made it simple and easy.

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Thank You Angela for responding so quickly to my r...

Thank You Angela for responding so quickly to my request to stop a magazine subscription I didn't wish to receive. Very professional company everyone !

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Quick response and resolution of issue by Cynthia....

Quick response and resolution of issue by Cynthia. She was thorough and professional in explaining what to expect.

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Quick and honest response, thank you for your time...

Quick and honest response, thank you for your time explaining everything to me.

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When I called Subco I had the pleasure of speaking...

When I called Subco I had the pleasure of speaking with Matt . He not only took the time to resolve my issues, but explain how the subscription process works. Thank you !

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What a Scam!!! This company puts in orders for mag...

What a Scam!!! This company puts in orders for magazines that you never ordered and several of them. And I believe from another company called Millennium Publishing. They all damn crooks!!!
I would give them -20,000 negative stars but you have to give in order to publish!

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They were very prompt at resolving my issue. Thank...

They were very prompt at resolving my issue. Thank you Subco!

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This is Indu Aggarwal. I had good experience. It w...

This is Indu Aggarwal. I had good experience. It was quick. Magazine is amazing

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I received excellent customer service in a very ti...

I received excellent customer service in a very timely fashion! Thank you Angela!

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Angie was so helpful 10 out of 10 would recommend

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I received quick response and my issue was satisfa...

I received quick response and my issue was satisfactorily resolved.

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Very helpful. Answered all the questions. Found ...

Very helpful. Answered all the questions. Found out the Magazine HGTV was being sent as a four year subscription. No charge. They are hoping we will subscribe... Okaaaay! Interesting mag. Quick look and into the recycle bin.

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I started receiving magazine I never ordered it. N...

I started receiving magazine I never ordered it. Now, I'm checking credit cards to see if I was somehow billed. I also suspect these people are nabbing orders when you check out through other stores.

I can't get Subco to answer their phone ... I doubt they'll respond to my email. We'll see.

Me...

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The customer representative, Angel was very helpfu...

The customer representative, Angel was very helpful in helping me with the issue. I didn't realize that I could receive Shape magazine for 2 years for free!! That was an added extra bonus!! She should definitely get a raise!!

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I had a great experience with Subco Customer Servi...

I had a great experience with Subco Customer Service and with Angela and Roxanne, the customer service agents. They helpfully clarified my confusion about subscriptions and quickly fixed the problem. Thank you!

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I sent an email asking why I keep getting a certai...

I sent an email asking why I keep getting a certain magazine and asking to cancel it.
They sent a nice email explaining it and canceled it. My only pet peeve? It took a month for them to reply!

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I began receiving Seventeen Magazine. When I FINA...

I began receiving Seventeen Magazine. When I FINALLY got answers (almost four weeks later) I was told this company, Subco Inc, was responsible. SCAM. I too cannot get through, like the others, to find out "how" I was subscribed.

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I had not ordered a magazine, and they took care o...

I had not ordered a magazine, and they took care of answering my email immediately. Great customer service.

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I called and spoke with Angel to cancel my unsolic...

I called and spoke with Angel to cancel my unsolicited subscription to Us Weekly. She was professional, quick, friendly and responsive.

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They were prompt in resolving my subscription issu...

They were prompt in resolving my subscription issue.

D.L.Murphy

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Very efficient! Great communication! Raquel answer...

Very efficient! Great communication! Raquel answered all my emails and cancelled a subscription I accidentally signed up for. I kept expecting the extra magazine to show up anyway but, no! She handled the situation perfectly. Thanks!

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I received various magazine I NEVER signed up for....

I received various magazine I NEVER signed up for. I called to inquire with those magazine companies on how they received my personal info and that I did NOT sign up and did NOT authorize these deliveries. I was relayed that Subco INC signed me up. My response...how the hell can someone else sign up...

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Cynthia from customer service was so helpful, kind...

Cynthia from customer service was so helpful, kind and understanding with fixing a mistake on the account! Thank you so much!

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They processed my request quickly and I hope accur...

They processed my request quickly and I hope accurately, waiting to get my refund check.

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Total Scam Company. They pick a name and address ...

Total Scam Company. They pick a name and address and haunt you, sending you magazines you never ordered... I'm sure at some point a bill follows. It's taken several phone calls and emails to try to cancel. Terrible customer service.

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I was able to get all the information I needed by ...

I was able to get all the information I needed by Cynthia. Very professional and great at what she does!

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I never subscribed to Golf Digest but I was contac...

I never subscribed to Golf Digest but I was contacted by a friend that said they they received a GolfDigest magazine under my name and using my friends address. Me nor my friend play or have subscribed to any golf related magazines or websites. I contacted Golf Digest and asked them how they got my ...

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I received a magazine I did not order

I received a magazine I did not order
When I first contacted them I was angry but they explained what they did and how it could be resolved
I received an email from Roxanne once they had cancelled the magazine
The magazine would of been free but I didn t want to read it and even free for me someb...

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great customer service- lori was great- helped me ...

great customer service- lori was great- helped me out alot

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Great service and customer response was very quick...

Great service and customer response was very quick and polite.

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A couple of months ago I got a cosmopolitan magazi...

A couple of months ago I got a cosmopolitan magazine. Something that I never order. So I call cosmopolitan magazine. And talk to Moore. I found out that there is a third party selling my information to open accounts on my wife name. I don't understand that you're company defraud people out of there ...

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Started receiving Car and Driver magazine a few mo...

Started receiving Car and Driver magazine a few months ago that I didn't order. Thought it was some kind of mistake so after receiving a few issues I gave them a call. Car and Driver informed me this subscription was coming from some third party agent called Subco. Figured it was some kind of scam s...

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I ordered a magazine subscription from them and ha...

I ordered a magazine subscription from them and had no problems. When I needed to cancel, it was easy to email them for one. Very quick response!

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The representative Cassie provided me with all my ...

The representative Cassie provided me with all my answers and assured me that I would not be charged for the subscription my husband was receiving. He gave me details which I appreciated. I had been concerned because i had read some uncomplimentary reviews on Subco, but I can say that I found that...

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I received a quick answer to my issue

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I was receiving issues of Cosmopolitan magazine. I...

I was receiving issues of Cosmopolitan magazine. I must have signed up for something and it was an included free subscription. I had no desire to read Cosmo. Contacted Subco and Ariel was very prompt and courteous at getting the subscription cancelled!

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Had a problem with a magazine I received and had n...

Had a problem with a magazine I received and had no idea where it came from. Subco, after much effort, found out for me and was able to get it cancelled. Excellent customer service and thanks to Elizabeth for taking the time to resolve the issue!

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Very easy and efficient to contact via text.

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I accidentally subscribed to the wrong magazine an...

I accidentally subscribed to the wrong magazine and withing hours of emailing them, they took care of it and stopped the deliveries. Good, quick service !

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They were quick in responding and resolving my iss...

They were quick in responding and resolving my issue. Efficient customer service indeed!

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Brie from Subco contacted me very quickly to resol...

Brie from Subco contacted me very quickly to resolve my issue in a timely manner. When I placed an order through one company, I forgot to opt out of the free magazine subscription, so I kept receiving magazines I did not wish to have. Brie was friendly and quick to help :)

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I had a problem with a magazine and they took care...

I had a problem with a magazine and they took care of it in a prompt and courteous manner.

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Subco responded to my email quickly and answered m...

Subco responded to my email quickly and answered my concerns.

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great customer service!

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I'm very pleased with the timely response to my re...

I'm very pleased with the timely response to my request.
Thanks to Angela for this response.

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My husband started receiving magazines in the mail...

My husband started receiving magazines in the mail that someone else signed him up for, I tried calling this company to cancel but no one ever picks up!!

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HUGE scam! I started receiving Sports Illustrated ...

HUGE scam! I started receiving Sports Illustrated magazines, called them directly and was told my membership was started by Subco Inc and I needed to call them to cancel. Terrible business by both companies.

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I, too, started to receive three magazines that I ...

I, too, started to receive three magazines that I never ordered. How does this happen. What a scam!

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Superb in every way - Thank you !!!!!!!

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My experience is very similar to that of a number ...

My experience is very similar to that of a number of others listed on this page : I was receiving unsolicited magazines (People).
I wrote to SubCo who against all odds, responded promptly.
They provided great detail regarding the whole process and the origin of this unwanted subscription.
As per ...

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Excellent service and they got it right the first ...

Excellent service and they got it right the first time I asked. Will be doing future business with them!

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I was helped out by Elizabeth from this company. I...

I was helped out by Elizabeth from this company. I told Elizabeth I was receiving Marie Claire magazines that I didn't subscribe to and was afraid I was going to get billed for them. Elizabeth told me that this was a ploy done by Millennium Marketing Solutions on my behalf in hopes I would enjoy the...

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When I contacted subco Cynthia helped me in a quic...

When I contacted subco Cynthia helped me in a quick and easy manner she was really nice and explained everything well, Thank you cynthia!

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Brie helped get my subscription canceled immediate...

Brie helped get my subscription canceled immediately. Thanks

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Brie was AWESOME!! She responded immediately and ...

Brie was AWESOME!! She responded immediately and took care of the problem. Thank you for your professionalism!

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Excellent customer service with Cassie, who answer...

Excellent customer service with Cassie, who answered my questions and solved my problem professionally and courteously, and followed up to assure my satisfaction. Thank you.

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Roxanne was super kind and helpful. She quickly ch...

Roxanne was super kind and helpful. She quickly changed my address on my magazine subscription and answered all my questions promptly.

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I found out about this company from a third party ...

I found out about this company from a third party publisher. The second customer service rep I spoke to was very informative. So I want to say great job done by customer service rep Veronica (450).

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