Stokes Automotive

4.4 · 333 reviews
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Jeff Strickland
Reviews 1
2020-09-25 02:54

The sales people at Stokes really went the extra m...

The sales people at Stokes really went the extra mile to get me in a new vehicle at the terms I could afford if you are in the market for a new car or truck go see the fine people at stokes under the peach thanks for all the hard work mr headley

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Mike Honcho
Reviews 1
2020-09-18 02:13

Get in contact with Samantha Dopson if you need a ...

Get in contact with Samantha Dopson if you need a vehicle they offer. She will do all of the leg work, get you paired up with the right sales associate. You can literally show up, sign up, and leave. You ll know your term, payment, available warranty options, and Lein holder. Effortless car buying.

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Roto Rooter
Reviews 1
2020-09-16 12:54

Found that for me they were untrained in the servi...

Found that for me they were untrained in the service dept. Did not know what they needed to complete job. When I tried to give them my org.keys so they would set the security way told they did not need them. That the spare key I gave them was find. Then the next day I am called only to be told ...

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Shawn Sparks
Reviews 1
2020-09-10 16:38

When i went to pick my truck up after a recall was...

When i went to pick my truck up after a recall was completed, know one brought my truck out to me. They told me it was parked out beside the building and I could go get it. I found it parked out behind the building. It wasn t washed. I didn t feel much like a valued customer. I was disappointed

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Rich Poe
Reviews 1
2020-09-10 13:52

this is second time we've been down there to get a...

this is second time we've been down there to get a vehicle they always say they would call you back and never do that's not good business so nevermind we went bald at Ford from Bob Ford Just lost out on selling me a Chevrolet
never will go back there again.

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dalton Chamberlin
Reviews 1
2020-09-08 02:11

My truck was stuck here because of covid and someo...

My truck was stuck here because of covid and someone at this dealer literally stole the tires and wheels off my truck. Replaced it with junky ones AFTER I SPENT $7000 ON REPAIRS WITH THEM. told the there is nothing they can do, I should of picked my truck up sooner.

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Ron Eddings
Reviews 1
2020-09-06 02:13

An internet search led me to Stokes, who had my ve...

An internet search led me to Stokes, who had my vehicle in stock and at a very good price. I met with Brian Lowery, who I found to be friendly, straightforward and most of all, honest. He listened to my concerns, answered all of my questions, and made sure that I was satisfied with the deal.
This w...

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Karl Crowson
Reviews 1
2020-09-05 10:55

Excellent customer service! Great dealership with...

Excellent customer service! Great dealership with excellent service department. Really appreciate their professionalism and communication. Big Thank you to Shon in the service department for taking great care of my GMC Denali.

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Emily Gentry
Reviews 1
2020-09-04 03:18

We found a truck online that liked, but live out o...

We found a truck online that liked, but live out of town. We spoke with Whitt Jones over the phone. He was very helpful in gathering the necessary data for us so that we were ready to test drive when we got to the dealership. The financing process was fast and easy thanks to his background work. Th...

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Lori Patton
Reviews 1
2020-09-03 04:28

The staff here is not pushy. They gave us time to ...

The staff here is not pushy. They gave us time to look around without "pouncing" on us as soon as we drove into the dealership. Our salesman and finance manager were personable and down to Earth. We never felt bullied or obligated to take a deal we weren't comfortable with. I was very pleased with...

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Roger Anderson
Reviews 1
2020-09-01 08:25

The customer service was awesome. They immediately...

The customer service was awesome. They immediately got right to my vehicle and didn't stop until they had it completed. They stayed in contact to let me know how it was going and clean vehicle before I came to pick it up. Thanks to Mr. Justin and the Service Department.

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Olivia Shults
Reviews 1
2020-08-26 09:07

What an effortless experience! Everyone at stokes ...

What an effortless experience! Everyone at stokes was so helpful especially Gil the salesman that helped me. Gil was very knowledgeable and professional and not bad to look at. (; He helped me pick out the right car for me and made everything so easy! 10/10 would recommend!

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Charles Williams
Reviews 1
2020-08-23 17:05

Chase was very helpful and sincere. He explained h...

Chase was very helpful and sincere. He explained how to use the equipment for my pleasure and set up the Bluetooth system. The vechicle parallels the 2012 Traverse in many ways and that is the main reason for the puschase of the 2016 Traverse. I'm very happy with the purchase except for one thing. ...

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Maggie Stroud
Reviews 1
2020-08-23 09:40

A huge shout out to Dustin Headley, he was so nice...

A huge shout out to Dustin Headley, he was so nice to my husband and myself!! He need's to be your salesman too! I called, luckly got him i told him about our AWFUL experenice with Riverside Chevrolet In Wetumpka the day before. He said he could surely help us and he did. Over the phone i told him w...

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Rodney Smith
Reviews 1
2020-08-20 22:47

Easy smooth transaction. Dustin Headley my sales c...

Easy smooth transaction. Dustin Headley my sales consultant was very easy to talk with and he listened to what I was looking for in a vehicle. I would highly recommend to anyone looking to purchase a new vehicle to give them a call and talk to Dustin.

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Shelby Sims
Reviews 1
2020-08-16 20:42

Rip off, do not go here. They sold me a 5 dollar p...

Rip off, do not go here. They sold me a 5 dollar part for 20 dollars and told me the next closest place was 8 miles away. After I left, I googled it and there were MULTIPLE places less than HALF A MILE AWAY. Garbage people like Ms. Sims make life harder for all Americans.

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Eric
Reviews 1
2020-08-16 09:10

Excellent customer service. They "clobbered" pric...

Excellent customer service. They "clobbered" prices in Montgomery.
Brian Lowery did not waste any time getting us the best price and a great trade-in value. I wasted 3 hours in Montgomery trying to buy a JEEP. It only took 20 minutes at Stokes to complete the deal and drive out with a $3400 savi...

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Betty Pierce
Reviews 1
2020-08-10 01:00

Highly recommend!!! We very much enjoyed the class...

Highly recommend!!! We very much enjoyed the classic car show, live music, and cook out. They worked so hard to help me get out of a difficult situation and I m so delighted with the results! A special thank you to Brad Sallis, he went above and beyond my expectations, worked so hard to help me, and...

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Ashley Payne
Reviews 1
2020-08-07 08:08

Just purchased my second truck from Stokes and cou...

Just purchased my second truck from Stokes and couldn't have been more satisfied! As always the customer service was excellent and it was an overall great experience both times. I have had family members and clients purchase vehicles from this dealership and every one of them have always had great p...

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james minton
Reviews 1
2020-07-24 01:55

Please know that there are a company full of great...

Please know that there are a company full of great people here. And don't know all the names but will tell all of you out there.
This is a one of a kind place to make small friendships that will last.
And a company that will go over an beyond to give you the best service that they can give you.
I...

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Bruce Matson
Reviews 1
2020-07-20 14:04

Service rep. Shon Hobbs took very good care of me....

Service rep. Shon Hobbs took very good care of me. They ran into a problem and he gave me a loaner to drive until they got my vehicle right. After they fixed it the technician drove it and the axel broke in half. Needless to say i m glad it happened with the tech and not my family. Fixed it and it w...

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Darrell Roark
Reviews 1
2020-07-18 08:34

Called at 4:45 asked to speak to service departmen...

Called at 4:45 asked to speak to service department so I could see if they could fix my Ram. A guy answers the phone and asks me to hold and I was left on hold till I hung up 26 minutes later and called back and of course they was closed. I am just passing thru and my truck broke down and wanted it ...

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William Desmond
Reviews 1
2020-07-17 10:52

This was a first experience with Stokes Automotive...

This was a first experience with Stokes Automotive having seen much TV advertising. I was referred to Tom Brown by a close friend and the experience could not have been better. I was specifically interested in a 2019 RAM 1500 with the Hemi 5.7 Eng. and I found that vehicle in a search on their Websi...

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Rachel Greer
Reviews 1
2020-07-14 23:35

I had no problems buying my 2016 Jeep Cherokee wit...

I had no problems buying my 2016 Jeep Cherokee with Stokes, and the car has performed well. I took it in today for the first oil change outside of the free promotional oil changes I received when buying the car. I expected to pay roughly the same amount that was listed on previous oil change receipt...

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Wesley Hubbard
Reviews 1
2020-07-13 21:27

Me and my family dealt with Lance Foushee there at...

Me and my family dealt with Lance Foushee there at the dealership to purchase our new vehicles. He was very professional and took a lot of time with us. Matter of fact, he did so good with my parents that I went back the next day and purchased a vehicle from him, too. With that being said, the whole...

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