Southside Management

4.4 · 473 reviews
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Lindsay small
Reviews 1
2020-12-26 01:59

I have been a tennant with Southside Property for ...

I have been a tennant with Southside Property for a year now and have had nothing but first class service from them.
Emma, my agent has been wonderful. I ve had a couple of small issues with and appliance and it was fixed within 24 hours. With a follow up contact to see if everything was ok.
I can...

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Yasmin Atherton
Reviews 1
2020-12-25 00:40

We had Amy handling our move and she was absolutel...

We had Amy handling our move and she was absolutely brilliant. So polite, so personable and honestly couldn't do enough for us. It was a breath of fresh air to have someone make the moving process so easy, she's definitely a credit Southside. Thanks so much!

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G McK
Reviews 1
2020-12-24 11:48

Very professional service and best letting agent I...

Very professional service and best letting agent I have ever dealt with. Everything is clearly defined at the outset with predefined prices and they only get in contact when needed. Would recommend to anyone else in Edinburgh who is interested in letting out properties

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highwillblox
Reviews 1
2020-12-23 22:10

Southside are a company that have really done thei...

Southside are a company that have really done their homework. They understand the lettings market well and offer their clients a first class service. We have used Southside for nearly 2 years and we have always found them very helpful and professional. They take all the hassle out of renting our pro...

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Richard Watson
Reviews 1
2020-12-23 21:29

Southside have been looking after my property for ...

Southside have been looking after my property for a year now and I couldn't be happier with the service. They arrange all maintenance and renewals of the many licences and checks and do so cheaper than I could do it myself. They deal with the tennants and find new tennants and have negotiated a subs...

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Lower Granton
Reviews 1
2020-12-23 00:46

try and sum up amazing customer service with a fri...

try and sum up amazing customer service with a friendly and efficient twist! go on try! i bet you cant! boom now you can, Natasha from South Side delivers gansta class service at ghetto class prices. time and time again we find ourselves thinking no way can these homies up their game and then bang! ...

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Wink & Beam
Reviews 1
2020-12-22 12:51

Thanks so much to Callum and Dewald for all your h...

Thanks so much to Callum and Dewald for all your hard work and being responsive to every question and managing our property to a high standard. Staff are friendly and my experience of working with Southside has been excellent. Highly recommend.

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max murison
Reviews 1
2020-12-22 02:16

I am a student and I have rented from southside fo...

I am a student and I have rented from southside for the past 2 years and have had an easy and pleasant experience. Mark Phillips has been helpful throughout, easy to get in contact with and quick to help with the minor things that go wrong over the course of years. Theyve treated us well and I would...

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Kate Gibson
Reviews 1
2020-12-21 14:54

We've had a great experience with Southside and pa...

We've had a great experience with Southside and particularly Emma so far. A very professional team who are always speedy to reply and solve any issues. I wasn't sure how good service would be during a pandemic but the response has been great and they lead us through all the paperwork quickly. The fe...

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Tasha Lovick
Reviews 1
2020-12-18 21:38

This has been our first time renting with SouthSid...

This has been our first time renting with SouthSide Property. From the start they have been helpful and attentive. We received a FaceTime viewing that was taken by Derek, who was sure to show us around every point of the flat and garden, as well as answer all of our questions happily! We received a ...

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Kevin Mcmahon
Reviews 1
2020-12-17 10:30

Southside have been very good and conscientious la...

Southside have been very good and conscientious landlord. Leah has always been happy to help and anything thats needed their help, they have always done so. The guidance at the end of the tennancy helps match everyones expectations and as a result we have had no problems getting our deposit back.

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lilacssss
Reviews 1
2020-12-17 09:05

I was a tenant with Southside Management in Edinbu...

I was a tenant with Southside Management in Edinburgh for over a year, and I can say I am really happy I had such a good agency. Laura Caldwell was my property management - all my inquiries and requests were replied and dealt with promptly and professionally. I highly recommend this agency.

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Jacob Connell
Reviews 1
2020-12-16 14:36

My first time renting with Southside. Effortless a...

My first time renting with Southside. Effortless and Simple. Once the application was done, it pretty much took care of itself with Lewis looking after my application and all completely online. Only had to go into the offices to collect the keys on move in day. All very last minute but was still don...

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Lauren Batchelor
Reviews 1
2020-12-16 01:51

I used Southside Property Management for a propert...

I used Southside Property Management for a property I stayed in a year ago and wanted to leave a review to how efficient and lovely all the staff are. Any issues in the flat (jobs needing done) were all done asap, like to make sure that tenants where present so you could ensure work was completed. T...

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gordon hunter
Reviews 1
2020-12-13 21:07

I have been with Southside for over 5 years they a...

I have been with Southside for over 5 years they are a great company. The customer service and staff are very good at there job all the way to John Davidson. They keep you up to date on everything. I would recommend Southside to everyone.

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Julie Stewart
Reviews 1
2020-12-08 17:33

As a first time Landlord, I was expecting to find ...

As a first time Landlord, I was expecting to find the whole process of letting my property to be an arduous one. However, the team at Southside, specifically Rachel, have helped to ensure it ran as smoothly as possible. Responding promptly to my many and often silly questions!!
The flat was adver...

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Mandy Brydson
Reviews 1
2020-12-08 03:36

Allan at Southside property has been managing our ...

Allan at Southside property has been managing our property for a year now and has managed the job brilliantly. He is very helpful and has been quick and efficient at organising the remedial work required by our tenants. John is very proactive and has spent a lot of his time helping me work out whet...

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Micha Ceklarz
Reviews 1
2020-12-07 23:24

Great experience with our South Side property mana...

Great experience with our South Side property manager! Always helpful patient and super kind! I rent a flat for the first time in my life but the whole process thanks to Anna Paj k was neither difficult nor stressful. I recommend her and the whole South Side company.

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Vandana Hegde
Reviews 1
2020-12-02 12:22

My time with Southside Management so far has been ...

My time with Southside Management so far has been outstanding. From the very first impression with John (the owner) and subsequently the attitude, professionalism and not least the affable nature of Emma (my Property Manager) has been second to none. I'm really very pleased with my experience so far...

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sofi fernandez
Reviews 1
2020-12-02 05:03

We have been with Southside for a few months now a...

We have been with Southside for a few months now and I must say they are one of the best letting agencies ever!...
They were professional right from the start, adhering to timelines and setting the right expectations. For any queries or issues that come up , our property manager Leah promptly respo...

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Jack Bush
Reviews 1
2020-12-01 15:40

We had a wonderful tenancy with Southside. Natasha...

We had a wonderful tenancy with Southside. Natasha was brilliant; the whole process was completely painless, and the few maintenance issues we had were dealt with quickly and professionally. When we were moving out, viewings were invariably punctual, swift and considerate. Highly recommended.

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Anna McCartney
Reviews 1
2020-11-27 22:32

Had a few hiccups with our application process but...

Had a few hiccups with our application process but Lewis kept us updated and was very patient when we phoned him up and asked for help with the application as we had never rented a flat before, and covid meant we couldn't view it in person either. The flat is lovely and we are all happy to be there!

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China Rose
Reviews 1
2020-11-26 15:56

I cannot begin to praise southside enough. They de...

I cannot begin to praise southside enough. They dealt with everything smoothly and quickly; our agent Sam that showed us the property and our agent Lewis that dealt with the moving in process are absolute legends and lovely to deal with.. and on top of making moving a non stressful process they even...

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Yiyuan Liu
Reviews 1
2020-11-25 23:08

I am an overseas landlady, and the piling expenses...

I am an overseas landlady, and the piling expenses for various repair work were staggering. Be aware, property owner, if you are unable to attend/arrange the repair work yourself, your monthly rent could go down drain month by month.

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Grant Mackenzie
Reviews 1
2020-11-22 07:00

I was referred to Southside by a friend who had us...

I was referred to Southside by a friend who had used their services before. They have handled the leasing of our flat in Edinburgh and I am delighted with the service they have provided. They secured a Tenant very quickly and when the Tenant withdrew at the last moment, they quickly secured a replac...

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Natassia
Reviews 1
2020-11-21 22:59

Southside were fantastic during our tenancy. The w...

Southside were fantastic during our tenancy. The welcome basket was a lovely touch. Any issues were dealt with quickly and Chloe really went out of her way to make sure our boiler was fixed ASAP during the winter. The flat was given to us in fantastic condition and we would definitely recommend them...

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Review Portfolio
Reviews 1
2020-11-20 10:47

The build up to the tenancy went well and the move...

The build up to the tenancy went well and the move in went rather smoothly.

When i moved in the property wasn't very clean and the oven still hd leftover food in it. The agents did send out a cleaner the same day so that was good.

I reported a few problems throughout the tenancy and they were ...

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Zoltan Szoke
Reviews 1
2020-11-19 02:43

We have just been accepted following an applicatio...

We have just been accepted following an application for a house in Edinburgh. Our agent Anna was responding to our emails in a timely manner. She has got in touch with the landlord with a question very quickly and by next day we have reached an agreement.
Going forward the property manager is going...

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amy
Reviews 1
2020-11-18 13:49

This is the first time my partner or myself have r...

This is the first time my partner or myself have rented with Southside and we both agree they are the best letting agency we have been with in Edinburgh over the years. The staff were welcoming when we first moved in - the welcome pack we received when we collected our keys was a lovely gesture! Our...

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Antoine Colombier
Reviews 1
2020-11-16 05:55

They didn't respect your privacy and they don't so...

They didn't respect your privacy and they don't solve problems. Fire alarm system is broken since one month, turning on randomly: the agency reaction was to give the system key to one of the tenant from the block in order to turn it off when it happend. Sameful

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ruth
Reviews 1
2020-11-14 01:34

I moved form letting my property with a different ...

I moved form letting my property with a different letting agend to Southside and I couldn;t be happier. Lauren is responsive, problems solves and is a good communicator. She develops relationships with the tenants and I feel like my wee flat is safe in their hands.

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Laurent Noel
Reviews 1
2020-11-13 05:06

I would recommend Southside without reservation. T...

I would recommend Southside without reservation. Throughout our tenancy which started 2 years ago they have been professional, friendly and accommodating. Any small problems we had with our property were dealt with promptly. Excellent communication and brilliant service, start to finish.

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Leah Pine
Reviews 1
2020-11-10 14:10

Only been with Southside a short amount of time bu...

Only been with Southside a short amount of time but so far they have probably been the easiest letting agent I've dealt with over the years. So far so good and the welcome pack is a nice touch. Application process was pretty straight forward and my property manager is always quick with replies.

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Greta Beganskaite
Reviews 1
2020-11-10 02:03

From a very first day of application process every...

From a very first day of application process everything went smoothly and quick. The Southside team seems professional and welcoming. Also, I would like to mention that Lewis, Dewald and Claire who have recently been in contact, answered all queries, and provided excellent customer service. I highly...

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raynerdom
Reviews 1
2020-11-09 19:39

Southside have been dealing with my mothers proper...

Southside have been dealing with my mothers property for a few years now and the service has been excellent. They took care of converting the property to comply with HMO regulations which has greatly increased the rental income and have always managed to find good tenants during the university year...

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Cara Eve
Reviews 1
2020-11-05 09:37

Can't rate this company highly enough from how ama...

Can't rate this company highly enough from how amazing they've all been since our initial flat viewing through to letting our dream flat. Deposit and maintenance repair was logged in a matter of days, communication from all the team - especially Natasha - has been outstanding

As well as this, the...

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S S
Reviews 1
2020-11-04 14:20

I have been with Southside for a while now.

I have been with Southside for a while now.
Emma Winning is the one that followed me from the start and fully happy to have her side by side if something comes up and I would totally recommend this company to anyone who would be interested in giving their properties to professional hands. Thanks ...

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claire
Reviews 1
2020-11-03 16:38

EDIT: I wrote the original review while still comm...

EDIT: I wrote the original review while still communicating with Southside about the deposit issue I mention towards the end. Upon discussing the situation with our letting agent, Southside took charge of the final cleaning fee and returned the entirety of the deposit to us.

We also received fur...

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Shining Ju
Reviews 1
2020-11-02 17:14

Me and my roommate are from China to study in Edin...

Me and my roommate are from China to study in Edinburgh. We rent a flat which is provided by Southside Property Management. Before due to the flat problems, we had an unhappy conversation experience with the Southside staff. During these days I am still thinking about it, the reasons I concluded are...

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Laura Hofmans
Reviews 1
2020-11-01 17:52

The agency works fast and efficient. I've contacte...

The agency works fast and efficient. I've contacted them in the evening about a maintenance problem and it got solved the next day. Their trump is definitely the convenient way in which they communicate with their tenants. I have been very pleased with Southside so far and would certainly recommend ...

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kaz flockhart
Reviews 1
2020-10-27 06:33

After using SPM for nearly 2 years, I can't expres...

After using SPM for nearly 2 years, I can't express highly enough my experience as a landlord.Receiving invaluable help from John Davidson with property investment /refurbishment advice.Leading me to an hmo project also managed by SPM.
Property manager Lauren Caldwell is well informed,prompt ,frien...

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Ber Egan
Reviews 1
2020-10-21 18:51

We have rented with Southside Property for nearly ...

We have rented with Southside Property for nearly 4 years now and have always found them very efficient. Whenever we have any problems we have found all the staff at Southside very helpful especially Danny who is always polite and sorts out any problems quickly. I would highly recommend Southsid...

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Iain Whyte
Reviews 1
2020-10-20 20:34

We have a property in Stirling that the team at So...

We have a property in Stirling that the team at Southside have looked after for over 5 years. I cannot begin to tell you in words how good the service is. We have also only had 1 week in that time when we had no tenant and that was merely because one left slightly sooner than the new tenant was due ...

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mini c kurian
Reviews 1
2020-10-18 23:56

Southside Lettings is really very professional. I...

Southside Lettings is really very professional. I was shown a couple of places by one of their agents - Derek, and he was so helpful and kind that I felt hugely encouraged about finding the perfect place eventually. Derek was also very knowledgeable about Edinburgh. I feel I can rely on Southside...

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Wei Zhu
Reviews 1
2020-10-17 05:09

Update ***

Update ***
Due to unexpected reason, I have to end the letting service from SPM.
They've done wonderful job for managing my flat, very professional and accurate. They afford we very touching and great service. I will remember it forever. During the end process, they are very patient and understan...

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Mark Bishop
Reviews 1
2020-10-14 19:47

We were working with Danny to find a suitable rent...

We were working with Danny to find a suitable rental so that the family could move from London to Edinburgh. This is clearly a big move and not one we'd want to mess up. Danny's speed, professionalism, clarity and integrity throughout has been superb and we have been really impressed with him and So...

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Dawn Dinverno
Reviews 1
2020-10-13 08:23

Have been using Southside for nearly a year now. I...

Have been using Southside for nearly a year now. Internal contact is Lauren. Have to say we are more than pleased with the service that they provide us. Efficient and professional and as landlords we no longer need to worry about anything. Thank you southside

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Pete Morrison
Reviews 1
2020-10-12 20:17

have received excellent service, i am always a lit...

have received excellent service, i am always a little apprehensive about agencies but southside were quick and efficient when i moved in, have dealt with maintenance with the minimum of hassle and are friendly and helpful whenever they contact me

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Elaine Porteous
Reviews 1
2020-10-12 15:21

Southside Property Management, in my opinion are h...

Southside Property Management, in my opinion are head and shoulders above all similarly like companies. I spent a significant amount of time finding the correct company to manage my home. Their service is second to none, not only are they most competitive with their fees, they have staff who are i...

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Kelly Fairbairn
Reviews 1
2020-10-12 13:44

As it was our first time applying for a property w...

As it was our first time applying for a property we have been really impressed with the service provided by Southside Property from initially viewing properties right through to signing the lease. All the staff involved have been excellent with special thanks going to Allan and Nicole who made this...

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karine dumas
Reviews 1
2020-10-11 15:02

My flat was taken over by SouthSide over a year ag...

My flat was taken over by SouthSide over a year ago, I find that my property manager Emma is quick to respond and does her best to make sure any issue is fixed as soon as possible :) To be fair my flat doesn't have much problems and I am a fairly easygoing tenant, but I am sure they would be as effi...

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