Silversmith Hotel & Suites

4.5 · 638 reviews
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Sandy Lester
Reviews 1
2020-11-28 15:25

The staff was friendly, the location is wonderful,...

The staff was friendly, the location is wonderful, and the hotel looks beautiful inside. There are plenty of nice quick places to eat nearby and within walking distance to a lot of major attractions. (Stop by the Goddess and the Baker for breakfast! Nandos was amazing for lunch!)

Heads up though:...

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Susan Miller
Reviews 1
2020-11-28 11:15

My two colleagues and I stay at the Silversmith wh...

My two colleagues and I stay at the Silversmith whenever we come to Chicago. I just left after a ten day stay. The staff is unfailingly attentive and courteous. The doormen are the best!

My only suggestion for improvement would be to offer some type of rewards program for loyal customers.

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Joe Thomas
Reviews 1
2020-11-27 14:41

The rooms are nice and full of accommodations. We'...

The rooms are nice and full of accommodations. We're talking a fridge, a safe, the simplest a/c. Things have been real quiet especially considering that it's so close to the El railway. People are cool behind the desk. I saw someone withhold a star because the people at the check in desk didn't wave...

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Scott Kut
Reviews 1
2020-11-22 02:04

15$ resort fee. Seriously? For water and coffee? T...

15$ resort fee. Seriously? For water and coffee? The bar was horrible with "bar tenders" who were clueless in making drinks and simple tasks like giving you water. When we came back for the night, no room service was done. When we called the front desk, they thought it was the hotels policy for mult...

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Xong Thao
Reviews 1
2020-11-20 19:17

Guest services were very friendly. Received new t...

Guest services were very friendly. Received new towels every day. The AC worked very well. The only down sides is that the light bulb in our room was out. Informed the front desk, but it wasn't changed. While watching television; sometimes it would lose connection.

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Veronica Lin
Reviews 1
2020-11-18 04:17

SilverSmith was a great find! Super clean and spac...

SilverSmith was a great find! Super clean and spacious rooms, love the decor. Everyone was tremendously friendly and thoughtful. The beds we're really comfy and space just well designed in general. The location (close to food and quick jaunt over to millennium Park) was perfect. I would definitely s...

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Robert Butcher
Reviews 1
2020-11-13 17:36

Great downtown hotel. Easy 2 blocks to Art Institu...

Great downtown hotel. Easy 2 blocks to Art Institute. Near many good restaurants. Staff is very friendly and helpful. Even while limited by Covid rules, they still strived to meet all of our every requests and needs. Have stayed here twice and will stay here the next time we are in Chicago.

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Matthew Pearson
Reviews 1
2020-11-13 04:06

An exceptional hotel in the heart of the loop, wit...

An exceptional hotel in the heart of the loop, with easy, walkable access to the L, Michigan Avenue, Millennium Park, and dozens of other popular attractions. You are greeted with a smile by the friendly doormen and enter the stunning lobby. The rooms are spacious and in perfect condition - I especi...

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Kari Johnson
Reviews 1
2020-11-12 09:46

Loved my stay here. I've been away from home on bu...

Loved my stay here. I've been away from home on business for weeks and this was my last stop before finally going home. Everything in this place is absolutely gorgeous. The staff is exquisite and beyond accommodating. I travel all the time and I cannot recall the last time I was so impressed with a ...

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Amanda Whiteside
Reviews 1
2020-11-06 07:47

This hotel was awesome. I checked in early, and th...

This hotel was awesome. I checked in early, and the woman at the hotel desk was upfront with me and told me I could get a room immediately and be on the rail level or wait until official checkin time and get a room above the train noise. I took the room available immediately and I could hear the tra...

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Ashly Priest
Reviews 1
2020-11-04 11:44

Very conveniently situated in the heart of Chicago...

Very conveniently situated in the heart of Chicago. Only stayed one night for a short business trip, but great experience. A lively bar in the evening, large king suite rooms. Everything was immaculately clean. The concierge was incredibly helpful, allowing me an extremely early check in as I arriv...

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Drew W
Reviews 1
2020-11-03 19:32

We had a lot of street noise and woke up with dry ...

We had a lot of street noise and woke up with dry sinuses because there is no humidifier in the room. Apparently if you ask for a room with a humidifier you can get one but that is a pretty strange thing to think about when booking a hotel room. The room was large the bed was a little rough.

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Nate Cox
Reviews 1
2020-11-03 09:31

A really good layout with a modern feel all around...

A really good layout with a modern feel all around. Accommodations and staff are really helpful for things to do and places to go. We really enjoyed staying here, a diamond in the rough that is hidden from the standard hotels. A great find!

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Taylar Henderson
Reviews 1
2020-10-24 08:24

Excellent place to stay! The staff is friendly and...

Excellent place to stay! The staff is friendly and helpful, it's like a 2 minute walk from the private bank theater, there's a CVS right across the street, and the magnificent mile is just a quick 8-9 minute drive or bus ride away! There's not many attractions within walking distance of this plac...

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Drew Dunlavy
Reviews 1
2020-10-18 21:55

I ve stayed at a variety of hotels in downtown Chi...

I ve stayed at a variety of hotels in downtown Chicago, and this is one of my new favorites! It s not part of a national chain, and they have kind of a high-quality uniqueness. Plus the price is much better than the chain hotels. Location is just south of the river in the theater district. Easy to ...

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Ashleigh Post
Reviews 1
2020-10-17 14:14

My husband and I visited Chicago for the AHR Expo,...

My husband and I visited Chicago for the AHR Expo, and we had the privilege to stay here. The entire staff was so very polite and helpful. The staff member that stood out the most to us was Johnie at the front doors, he carried our things to our room,and showed us around the room. (I think that was ...

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Peter Pontius
Reviews 1
2020-10-15 08:25

A historic boutique hotel in the downtown area tha...

A historic boutique hotel in the downtown area that is near several landmarks. Off street parking is within walking distance. Several good restaurants are just outside their front door. I had a PURE king room on the 8th floor. Not much of a view, but it was very clean and had Moulton Brown bath ...

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Jamie Young
Reviews 1
2020-10-13 16:37

Definitely trying to be hip. But the building seem...

Definitely trying to be hip. But the building seems like it was recently renovated, everything is very clean, the rooms and bathrooms are large, the bed is comfy. For the price, it doesn't get any better. Definitely recommend to anybody visiting Chicago.

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Nicole Alexander
Reviews 1
2020-10-10 20:26

The hotel is lovely, the rooms are very large and ...

The hotel is lovely, the rooms are very large and clean. Many reviews state their disappointment with the $20/night resort fee but with it and the lowered hotel prices it is still less expensive then other comparable hotels in the area.

The staff was very friendly and advised me of all the amenit...

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Eric Woitte
Reviews 1
2020-10-10 18:07

Service service and more excellent service. The f...

Service service and more excellent service. The food is good Josie does an absolutely Splendid job behind the bar. The front desk staff and the door staff are also excellent basically customer service at this hotel is just plain awesome. I will most definitely stay there again. The only reason I'...

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John Phethean
Reviews 1
2020-10-10 11:10

The room were spacious and very well lit. The bath...

The room were spacious and very well lit. The bathroom was quite large wtih an enormous mirror and great lighting. The shower had excellent water pressure and temperature adjustment. Staff was very friendly and the doormen offered my group and I great suggestions for exploring the city.

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Michio Fukuda
Reviews 1
2020-10-10 07:01

Location was central to a lot of attractions in Ch...

Location was central to a lot of attractions in Chicago and walking distance to the lake. The room had high ceilings, a mini fridge, a nice bright bathroom, a coffee maker and one of the most comfortable beds I have ever slept in. The room unfortunately smelled of cigarettes, but I'm not as picky as...

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Kathy Sevene
Reviews 1
2020-10-07 03:16

The staff makes the hotel!!! Its clean, updated, c...

The staff makes the hotel!!! Its clean, updated, conveniently located to everything. We were greeted everytime we came back from an outing. (I have stayed in numerous hotels in NYC where the staff ignores you) Not in Chicago! The woman who checked us in gave us good tips on taking the bus, what the ...

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