A family member hired them before a move and when they realized some if their things were missing they tried to place blame on other members of my family. Contacted the owner and was told no boxes were missing. Meanwhile most of my glassware , a set of samurai swords,crystal belonging to my deceased...
I have used Santi Express about 10 times in the past 16 years for local and long distance moves, and I had a great experience every time. It starts with a friendly and knowledgeable office staff that helps with all of the details, making it a much less stressful process. The packing, moving and stor...
The entire team at Santi Express is top notch. I've used them for numerous moves, including overseas. From the quote process, to moving and even storage...they are #1. Staff is friendly, efficient and highest level of integrity. Santi Express has earned my trust and business on an ongoing basis,...
Our move was perfect! The men were careful and friendly... Two large vans and not a scratch on anything!
We used Santi Express to move from New York to Connecticut. The office staff was wonderful-Kathy and Robin were patient and helpful with every step of the move-scheduling, packing suggestions, supplying packing materials. Sheryl Santi REALLY knows her stuff and the estimate was on target. But the tr...
There is not enough thank yous that can describe our gratitude in dealing with Wheaton and Santi Express. From the moment we called for a quote until we unpacked at our new home, your service was excellent! A special thank you to Robin in the way she has handled our questions and Antonio and his tea...
Some of the stuff that I didn't want to get packed away such as my computer or my pillow or my phone charger got packed away even though I told him not to so yeah also they barely handle valuable stuff- breakable stuff carefully
Although the 2 young men who were the obvious underlings and order-takers worked as hard and fast as they could unloading our belongings at our house in Nyack on August 6, the crew foreman (a much older man) constantly complained to us about our "big furniture" which had been moved from Ohio where t...
Santi Express failed to follow thru on their order of service AFTER they received my payment. 48 hours prior to moving, plans changed and NO ONE TOOK RESPONSIBILITY. I did not even get an apology.
After months of wanting a stress free move, Santi Express did the opposite and made my move an awful...
Moving after years of living in one home can and often is a trying, nerve wrecking experience. However having Patrick, Mickey, Rashaun, for our crew made matters so much easier. Their timely arrival, attention to detail and care in handling our "treasures" was a welcome relief in what can be a tryi...