I tried to apply for an apartment with them but because of how they handle calls you can't get ahold of anyone locally. You call their business number and they get ahold of the local apartment and you wait. And wait. And cross your fingers that you don't miss their call because you can't call the lo...
If I could give this management company ZERO stars I promise I would! I am currently a tenant at one of their Memphis properties and they DO NOT CARE about their tenants! Our "security" gate has been broken for over a year, simply driving through the complex requires you to get a wheel alignment , ...
Its too bad there isn't a zero star review available. Believe the other reviews where they talk about these same issues. Management DOES NOT CARE and complaints about even the littles thing go absolutely nowhere. Inside common areas are beyond disgusting. Not cleaned regularly. They allow people in ...
Highland Towers in Southfield has poor if any maintenance. I have lived here over a year now and not one of the my maintenance. issues been have been completed. Its seems Roco mgmt is in violation of their own lease agreement. You can notify mgmt verbally or written and nothing happens. Now you want...
They are extremely unprofessional. They refuse to address any issues people have with the property. When they owned in until Feb 2021. I moved in June 2020 and the apartment was filthy trash was still in cabinets and drawers. They're was missing drywall and closet doors were laying on the bedroom fl...
My apartment in Highland Towers has been without air conditioning for the entire month of July and it looks as if it won't be fixed before the end of August either! This is no way to treat a senior citizen & military veteran. It is a deplorable way to treat any human being.
Do NOT rent from this company.
I submitted an application to rent a studio from their property named The Lofts @ 5 Lyon in Grand Rapids, MI and paid a $140 deposit to hold a specific unit (#203). I had scheduled an upcoming tour and was working with the leasing office to submit proof of income an...
Hi everyone,
I am a student at Ohio University and live in the Athens property 3404C
my deposit check that was sent to me got damaged and I sent it to the roco real estate head office.
I wanted to know if you guys received it but no one picks up my call.
please I am a student and don't h...
This place is trash and nothing ever gets fixed my car is been broken into five times my basement just got broken into and they stole all my kids clothes shoes fishing poles and hard telling what else because I haven t went through at all because it just happened last night I wouldn t refer this pla...
I worked for ROCO for two years and the entire time I was there was an unpleasant experience. I was never train for my position and I was thrown into it not knowing a thing about leasing. I pretty much taught myself everything. I have no nice words to say about this company, the only reason I had st...