Today I was helped by a young man that was multitasking helping many people but managed to satisfy me and my families need I would like to thank you for getting us into our new Ford If you ever go to the Ford ask for this young man and he will put a pep in his step to get it done thank you for helpi...
They sold me a used lemon. Had it in their service department two times within the first 12 days after I had purchased it. The service manager at the time (July-2019) even stated over the phone and in-person that the vehicle shouldn't have been on the lot with what I was experiencing. It had poor al...
I had the best experience dealing with Rich Ford. What made my visit there is especially exquisite, was the rep Sideshow Bob. He was no bs, he wasn t pushy, and got me in a perfect car for a great price. If you are visiting this dealership, ask for him. Hands down. Sideshow Bob will take care of you...
Worked with Cameron (Sideshow Bob) to get a new vehicle. He was amazing, dedicated, patient, and incredibly respectful in helping me find the exact vehicle I was looking for. He not only drove to another city to pick up a car I was interested in looking at without my asking, but he also came and pic...
Very professional and friendly. Were able to answer all my questions, and bought a vehicle that day. The sales consultant and finance manager stayed late to get the deal completed. Highly recommend
If you re looking to purchase a vehicle from Rich Ford then I HIGHLY recommend working with Henry! He not only listens to your wants and needs but he helps you find the perfect vehicle to accommodate your lifestyle. We had ran into a few issues after purchasing our truck but Henry was still there to...
My experience at Rich Ford in Albuquerque was an absolute shock to myself and my husband as to how EASY and TRANSPARENT the entire process ended up being. Over the span of months, I had contacted probably close to ten dealerships and started the purchase process already. Things continued to not work...
John in Service and Abel in Parts are absolutely amazing! They were able to get me a new key for my car and fix the issue I was having with a particular setting. The customer service that these two provided me today is well beyond 5 star worthy!!