Really not satisfied with this pharmacy, normally ...

Really not satisfied with this pharmacy, normally I receive an email when the medication is ready, but often that does not happen and if I then ask, the medication has been ready for a while. Ordered medication from the doctor last week, went to the pharmacy yesterday and it turned out to be out of stock and will arrive on Friday. I would think it normal if they would let you know, especially since I had already complained about this last time.
This pharmacy is in the middle of a somewhat remote residential area, and I often have the impression that they are abusing the fact that it is not convenient for many people to switch, otherwise we would do so immediately!