Awful. booked in for 4 hours ago and still waiting...

Awful. booked in for 4 hours ago and still waiting illegaly on double yellows on the road outside the factory to gain access to unload. Finally got allocated a bay by the security man. Only to be shouted at by one of the extremely rude and unhelpful yard men and told to join yet another queue of 6 trucks !!! Totally diabolical organisation, a clear lack of communication, staff stressed to the limit and running around like headless chickens. I hope I never have to come near this God forsaken hell hole again.