Blonde Napier receptionist is one of the rudest wo...

Blonde Napier receptionist is one of the rudest women I've ever met in business! I made a polite inquiry to ask when the driver would pick up my parcels as they had been sitting here for 3 days awaiting collection for "overnight" delivery. No apology! No sympathy! Nothing but excuses and bad attitude. She needs to be hauled over the coals and trained in customer service. Disgraceful!