This company sucks! I sent in my receipts from th...

This company sucks! I sent in my receipts from the Boys and Girls Club. Denied. Called customer service and they stated I need an itemized receipt, which I explained I had sent. Then they said I needed a better description. I ask what they were looking for in the description, which she couldn't answer. Got a new receipt from B&GC, which I sent, with a letter from the directory if they had any issues to call her. Denied. Absolutely worthless. Currently on hold for 10 minutes waiting to talk to someone.