Rebecca Minkoff

3.4 · 24 reviews
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R
Robert Schwartz
Reviews 1
2020-07-17 06:42

Good luck trying to get anyone from customer care ...

Good luck trying to get anyone from customer care "There is currently no one to answer your call" is the answer you get. I think I need to find someone who follows through. I called the Chicago Store and they said someone would reach out. Reach out......... I need to cancel this on my credit car...

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K
Kathrin Sayk
Reviews 1
2020-05-23 00:23

Had a really disappointing experience with this st...

Had a really disappointing experience with this store. Bought an MAB Tote there. Leather came open after 3 weeks, got it replaced and after two days one of the studs on the bottom fell off of the replacement. Instead of apologizing for the inconvenience, I was told that that never happened before b...

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E
Emily Engoron
Reviews 1
2020-05-20 19:59

The 2 women working there were very very rude. I c...

The 2 women working there were very very rude. I came back with a tassle charger that broke (after using it 3-4 times). It was a gift so I did not have a recipt. I thought Rebecca Minkoff was known for excellent customer service. I was very wrong. They found the receipt on the iPad reluctantly. And ...

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A
Alisha Ahlgren
Reviews 1
2020-04-13 04:31

Can I give 0 Stars? Ella from customer service is...

Can I give 0 Stars? Ella from customer service is rude and told me she needed to hang up on me cuz I was yelling. Trust me I wasn t yelling. She is just lazy and doesn t want to help the customer. Nobody EVER picks up the phone and they take forever to call you back! Strongly suggest not doing ...

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G
Gabriel de Jesus
Reviews 1
2020-04-09 09:44

My Wife tried going into the store with my baby at...

My Wife tried going into the store with my baby at 4pm, an employee started screaming at her and pushing her saying Out Out, because they were about to do inventory. She was going in for a size change. This is NOT the way to treat your customers. The employee would not even give his name.

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