Editing but still very disappointed with customer ...
Editing but still very disappointed with customer service and company
Editing but still very disappointed with customer service and company
Went through 4 units of the TND 740 model from this brand and got very disappointed in each and everyone one of them. From the screen getting frozen to completely not wanting to function after trying to troubleshoot. Warranty system for this company is useless and have fun trying to call their custo...
I ve been using rand McNally navigation systems for over a decade now, and I truly believe their quality has went down drastically, this last unit the TND 740 quit working in just over a year, I guess it s time to move over to Garmin. I would not recommend rand McNally products!
After spending 7 hours with the support team trying to be able to update my 70 tablet and being unanswered at the end, I said the hell with it. If this is the way you conduct business, then I'm going to be buying a different brand. Not what I expected from the only gps company I've been doing busine...
Let me be honest about Rand McNally GPS. So I got interested in this GPS a long time ago and then finally decided to buy to one. First of all I liked the name Rand McNally, but I didn t pay attention to the quality. So first couple weeks of using the GPS was pretty decent then it starts to show its ...
I've had excellent experiences with this company and it's skilled support team. They're a very patient and understanding bunch that will bend over backwards to help as many customers as possible.
Hold times run kinda long, depending on the time of day and what department is being contacted.
He...
Absolutely agree that need to change on Garmin . You payed for TND 740 and after one year warranty you can say Goodbye they don t have service at all
Company fails to supply lifetime map updates as advertised. Has been over a year since last update for the TND740LM. They also stopped sending construction and points of interest updates in April of 2020. They claim their TND750 has the latest maps so does that mean those maps are well over a year o...
I would give negative stars if I could!! Bought the truckers GPS, it failed to charge. Bought new charger, still failed to charge. Still under warranty. Nearly impossible to contact Rand McNally to get warranty repair or replacement as the website tells you to call, when you call they tell you to g...
1 star is too good for their junk. I bought a TNDT80B in January only to have the GPS start messing up in March. It took me nearly 3 months to talk to someone, only to be told there was nothing they could do since I didn't buy it from the Rand McNally store. The really sad thing is they are still se...