Great bunch of guys, never had a bad experience here. All of their employees are very knowledgeable about Subarus and won't jack you around. Worth every mile to drive down if you're close enough to go pick up locally.
0 stars because after spending thousands here they sent me a opens box of connecting rods, and they refused to do anything about it, they offered me a $50 store credit with no refund and I send back or I keep them, and try to sell them myself if I don t want to use them. I did not pay for their open...
The best site for car parts. They are super nice, and are willing to talk to the auto-shops if there is an issue.
The parts they supply are not always an exact fit, though they do carry some good standard and other fun products. If you re going to order something relatively expensive, call their support service before ordering to make sure all the details are correct (there is no wiggle room for error). Once yo...
Love this place, have spent a lot of time here. Every time I go in I get the help I need and more. Only wish they had an app to keep things easy and organized.
Tried to get someone on the phone since they don't allow walk in orders, waited a half hour on the phone outside their facility in salt lake city to get service, couldn't even get anyone in sales or customer service on the phone. Go elsewhere for your needs. They've really dropped the ball since cov...
Can't place an order over the phone so if you want to pick up will-call you have to go there and wait. Super lame. Ain't nobody got time for that.
I came in here one day looking for some sweet Subaru parts and happened across this bald man who's name I can't remember but wish I did who completely changed my life. Definitely would say 10/10.
Awesome staff. I had a long drive in and they stayed open a little later for me. Super nice people
Couldn't ask for a better group of people! They are friendly, knowledgeable, and fast! Never talk down to you and ask good follow up questions. I'm sure I drove Christian nuts asking so many questions throughout the day! But he's always there and helps me out
The most pleasant online shopping experience I have ever had. Megan L. was very helpful. She was very honest and knowledgeable about all the products I had questions on, but more importantly it was clear she is a car person. I would recommend anyone looking for high quality aftermarket parts to s...
Terrible Customer Service, was told by Brady of Rallysport Direct that my order was being shipped out Monday, on my account it stated that my order had shipped but did not give me a tracking number. Tuesday comes and still did not get a email for my tracking number. Comes to find out that the order ...
Absolutely awful customer service. Received an email saying call us because we have questions about your order . After 2 weeks of no one is available to take your call, goodbye finally got a guy on the phone just to tell me the parts not in stock anymore. Cool no worries, I told him to cancel the...
Awesome place to go for all types of performance parts!
Fast shipping and excellent customer service. These guys will always take the time to answer any questions you have. I'd recommend swinging by their building if you're in the area. The customer area of the is pretty small, but it's cool. They've got Recaros and other racing seats for you to chill ...
Thanks guys for takin care of me. Everything I could need parts wise and cheap over night shipping!!!! Thanks again for helping me build and keep my sti on the road!!
Good customer service. Fast at getting items after you have purchased them.
Bought an item but returned it because it wasn t under Ford warranty for my car. When I returned they said I had tried to install but I had returned it next day that I bought. My mechanic wasn t even here to install so now I can t get a refund. Wouldn t recommend buying from here
Good customer service nice people had my part out fast
Top notch company. Always willing to work with you and help answer your questions, always ships out parts in little to no time. I ordered 6 different items like 3 hours ago and they're already on their way to my doorstep.
Sold me a part that was supposed be "in stock in 5 days" but its been 7 weeks later and I still don't have it. I decided to ignore that and after attempting to contact someone for 3+ days i finally got told that it was going to be another 4 weeks for the part to come in :) okay fine whatever, ill w...
I called in to place an order for an item that wasn't in their online inventory. I was told over the phone that my item could be drop shipped directly to my home from the original manufacturer. A week later I called back to check on my order because I had not received any sort of update and I was to...
Went there for a car show- various vendors and reps who are very knowledgeable on the trade. Had fun showing the kids around, looking forward to the next time!
Bought a few things over the years from these guys. Shipping has ALWAYS been blazing fast and their pricing seems to be one of the lowest around. Staff inside there physical location are friendly and knowledgeable. Won't shop anywhere else for my Subaru parts.
They are very knowledgeable and extremely helpful. Also have local pickup option which is extremely convenient.
I just ordered an Invidia N1 dual titanium tip exhaust for my 15 WRX on Friday I chose the regular free shipping next thing I know today Monday (1 business day later) there is a huge box in front of my door and they offered the lowest price. I will be reviewing the product itself soon when I install...
Staff is very informative, and love talking about cars. Love it here, wil come here again!
Called to see if they had a Tomei exhaust in stock for my evo 9 before i placed the order online and spoke to Cody. He ended up taking the order over the phone and made the process so easy, got all my info correctly and literally the next day i had the exhaust delivered at my shop. i couldnt ask for...
Ordered a set of coilovers for my wrx,by phone and picked up a half hour later, great phone service and a quick pick up with masks and gloves
DO NOT BUY FROM THIS PLACE!!!!!!!! I purchased multiple car parts for my 2010 WRX from Rallysportdirect including a; Grimspeed cold air intake, Perrin rear endlinks, and a Perrin rear sway bar. I received the intake and endlinks around 5 weeks after I ordered them, and about 4 weeks past the deliver...
Stopped by to visit from Texas while I was in town for a conference. I spend a lot of money on their website so I thought I'd swing by and chat with the staff while I checked out the show room. Had some good conversation. The warehouse looked huge! I asked for a tour but they respectfully declined.
Never got my order and they never answer the phone. Usually I get order from there shipped within one day but this time my order never shipped and they won t answer when I call customer service. Sadly going to have to stop supporting rally sport direct.
Scammed me on a purchase of an item. Bought the item with the estimated time of 1 month upon arrival. These guys are little snakes I sent multiple emails asking about the item and little did I know they didn t even have the item in stock, which is false advertising and a fraud!! It took more then ...
Had to rebuild my STI in a hurry and these guys had all but one part available for pickup in the store. The part they didn't have they found for me from a different retailer. They were extremely knowledgable and helped get me set up to do my first sideyways motor to get my subie back on the road. I ...
I feel blessed to have somewhere locally where I can drive to and drive home with non OEM type parts. They have a gigantic warehouse allowing them to carry a very wide variety of parts
Customer service is always great, very knowledgable and helpful. Highly recommended!
Awesome customer service and extremely knowledgeable staff.
I ve been trying to get in contact with them for the past 2 weeks via phone,live chat and email to no avail. I bought a hood that not only took almost to months to be in my possession I had to go pick it up from the company the chose to ship it with because they kept rescheduling but it came in dama...
My Go To for my Wrx parts! Awesome place & really fast shipping!
RallySport is my go to site for all of my Subi parts and mods. Always a great experience!
Fast shipping but annoying e-mail spam. Unsubscribed 3 times but still repeatedly floods my inbox.
Honestly I don t even know where to begin. Rallysport Direct is the one and only website I buy my parts from. They have everything you could possibly need in stock, the shipping is unbelievably quick, and their customer service is amazing.
I want to give Marcus E. a huge shoutout. I had a few que...
Lots of in-stock parts for several makes and models. For will call you have to call which I dont mind. Just call and wait they bring it out
I have a long story I want to tell. This company doing what is right for the customer.
Short story. This company provided a great product at a great price.
Long story: I order this product and it was the wrong part. Their system says it was right but it did not line up. So I was frustrated an...
They do what they want they don't know how to do customer service I ask for something and they did what ever they wanted and then I had to stay with it .. bad ... awful ... not recommend...
I order some parts from them, they made the mistake advertise the wrong price! Their Fault. Their "Policy" stated product is listed on the Website at an incorrect price due to a typographical error or error in pricing information received from our suppliers, the Company shall have the right to ref...
This has to be one of the WORST companies I've ever had the misfortune of dealing with. When returning an some injectors that were too large, I spoke with a salesman on the phone who told me I could get a full refund for my purchase as it was. I didn't have time to wait for the item to get back to ...
I live in Australia, but I have to shop here because their online store is amazing, they can have stuff that I order half way around the world in 3 to 4 days! Most Australian stores struggle to get you gear in a week, and thats when they have stuff in stock! The prices work out exactly the same(or...
Don t know what happened but this used to be a good company..
After a long story and almost giving up hope, I decided to stop by the store front while passing through Salt Lake during a work trip. I had an awesome conversation with Brady, who then went way above and beyond to make sure I was taken care of and satisfied. He made my day and a customer for life. ...
I ordered an item overnight but made a mistake on my order. I called them as soon as I could at 8am the next day to cancel the order. They told me they couldn't cancel the order even before it shipped. Terrible customer service. I will not be buying anything else from them again.
OMG im about to drive to utah and violate this place are you serious give me back my money or send me my item its been over a month can't call cant email do not buy here this is gonna be a waist of your time and money
I ordered an oil pressure gauge on 12/30, rally sport called me to verify identity because my order was shipping to my mechanics house, ok so it s done. They take my $$$ on 1/3 so I called on 1/4 to check on my order. All they can tell me is source your parts elsewhere repeatedly without any reason....
Great place to grab your go fast bits for your Japanese cars. Friendly staff, great selection of products and being able to order online and pick up in store is awesome.
Local dealer near me purchased an item through rallysportdirect. Amazing turn around time with no issues. I was torn between Invidia N1 or the namelass axelback. I'm really glad I went with the N1 for my 2015 WRX.
Did I say I LOVE the bass and 4" cannons. Anyhow awesome purchase you won't regret....
Pretty bad when you order a part that they say they have and it takes a week to get it and I live 3 minutes away from them not a good company to go through especially if you want your parts anytime soon
We got an led light kit for my wife's Subaru from these guys and we really like it. The lighting in our crosstrek is amazing.
These guys have been providing some of the best aftermarket parts for Utah and the country over the past fifteen years or so.
Everyone I've met or talked to at RSD is as crazy as I am about cars and tuning, with stories galore
Follow them on social media and come to one of the annual meetings ...
Customer service rep was copping attitude instead of trying to be helpful. I had high expectations for them and was let down to say the least.
I placed an order on Wednesday 1/28, was PROMISED it would ship the next day 1/29, I never received any information regarding the shipment. In fact, to this day, 2/3, close of business, my order still says "processing." When I reached out to customer service this morning, I was connected with Riley ...
Guierrmo (sorry if I butchered it) killed it for me I had trouble finding the right rotor and he was super accommodating. Thanks again man!
Awesome people to work with! Very knowledgeable and always have the parts to do the job right.
Definitely the worse customer service I've ever experienced. They sent me the wrong item and refuse to exchange it since it was past the 30 day mark. Unfortunate for me, the car was in the shop getting the engine replace so I wasn't even able to test the fitment. Once I did, chatted them and the rea...
Their motto could easily be, "We're on it!" or "Always On It" or something! Because they are...
Whether I e-mail them, go through contact us, or call, the service is always professional, very prompt, and these guys / gals are just always on it. The customer service is what has me coming back and ...
I ordered a part this past Friday. 9-11-20
Paid for overnight shipping.
Ok they are closed on Saturday and Sunday all good.
That tells me I should have a email Monday giving me a confirmation number or tracking number.
NOPE NOTHING! BUT THEY GOT MY $500.00!
So I wake up get ready to call see th...
Very poor HR and Customer Service. I would take your business elsewhere
Good dudes! Decent knowledge would recommend to a friend.
Top notch customer service as always! Easily got my order and picked it up in store professional, friendly and awesome staff!
Placed a $1000.00 order on in-stock items, checked out with ground shipping applied. Have ordered dozens of times and is usually 2 days shipping from them. Did not receive an order 2 days later like normal so I contacted them and they said it had not shipped yet because one of the items was back-ord...
Great customer service, experience some delays on my order due to Covid. Worked with Jesse and was immediately able to address the issue just in time for the holidays. thank you!
I no longer have a Subaru. But when I did, this was the place to go to get aftermarket parts. It is awesome to be able to call or chat on them online to see if they have a part in stock then to be able to just come pick them up. Very convenient and professional. From time to time I still buy parts f...
This is great company with very knowledgeable employees. I have called numerous times to ask questions about future installs and they are always able to provide me with the information I need to complete the job. I highly recommend this company as it's my number one choice when buying automotive par...
Be careful what you order. I clicked the wrong year accidentally and as car projects go they take time. 40 days later I realize its the wrong year and when I call they say too bad, tough being you. All I wanted was an exchange and they wouldn't help. Way to treat customers, especially as a student w...
Good place to shop, wish you would open the local store back up soon.
I have been a customer of rally sport direct for a few years and anytime I needed anything I went to them first normally due to the cheapest price and availability.
Not anymore.
I am tired of being swept under the rug by customer service when I have an issue. Wether it be ordering an item that...
I don't need to come here often, but every time I have, they've been very helpful, friendly, and courteous. Always had the parts that I needed in stock and available.
These guys are always amazing. Need car parts for your tuner? You came to the right place.
I ve ordered multiple times through RSD and every time has been a great experience. One of the items received was defective. But thanks to Cody A. And RSDs great customer service I was taken care of promptly with out a hitch.
Took little long but great products and good customer service
Where do I even begin, not only will you find incredibly nice people here but their prices are excellent and their customer service is top notch! I was doing a large job, radiator, timing belt and water pump. Due to an unforeseen problem (with my car not their parts) I got stuck... badly. Rallysport...
Very bad customer service ordered an intercooler on their website and it showed that I would have to wait 2 to 3 weeks to receive it which was fine. At the end of 3 weeks the web site showed it was still on back order so I sent customer service an email about my order. Brandy emailed me back saying ...
Horrible customer service. Spoke to Megan. Nothing but rude and ignorant towards me on the phone as I was just asking questions towards my order. Told her wouldn t do business with you again. Megan said she was ok with losing me as a customer and doesn t care . I ordered a boost gauge. Never receiv...