Professional Retail Services, Inc.

4.8 · 110 reviews
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Jennifer Sparling
Reviews 1
2020-12-26 23:08

I have had the pleasure of working with this compa...

I have had the pleasure of working with this company for almost 6 years. The family feel that the company has really made it a place I want to continue to be at for years to come. They take care of their people, their vendors and most of all their clients. Great service team!

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Rhiannon Martinez
Reviews 1
2020-12-22 21:10

I work for a national retailer, and PRS helps us i...

I work for a national retailer, and PRS helps us immensely with our issues nationwide. Our account managers/coordinators Chris, Ozzy, Sunill and Amy provide us updates in a timely manner, and are professional with our store managers. They have been our advocate for pricing, and they select great sub...

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Marcos Estrada
Reviews 1
2020-12-21 16:26

PRS has been great since we ve started our vendor ...

PRS has been great since we ve started our vendor relationship. Dispatch is Fantastic! And we have never had an issue with billing or any invoice we have sent over. Since my company Omega Locks covers both California and Puerto Rico, PRS has effortlessly combined my vendor relation so that invoicing...

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Passa Spliff
Reviews 1
2020-12-13 16:22

WOW! Professional Retail Services is my favorite c...

WOW! Professional Retail Services is my favorite company to hear from. Communication is always clear and payment is always on time. Brandie and Brianna are both fantastic and have been nothing but helpful on every job! I 100% recommend signing up and working with PRS.

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Connie Torres
Reviews 1
2020-12-04 21:16

As a vendor in California it is always a pleasure ...

As a vendor in California it is always a pleasure working with Amy Simmons at Professional Retail Service. She is professional, friendly and makes herself available when needed. When speaking on the phone with Amy I can hear the smile on her face. We look forward to a long working relationship wit...

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Maxwell Macherone
Reviews 1
2020-12-02 00:51

It s really been a pleasure working with Sunill Si...

It s really been a pleasure working with Sunill Singh and the rest of the staff at PRS!!. They re always quick to respond to any questions needed for a w/o, extremely helpful, and friendly. I hope keep continuing to build a long working relationship with PRS!

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april morrison
Reviews 1
2020-11-24 13:10

We started working with PRS a few years ago and th...

We started working with PRS a few years ago and they are one of only a handful of solid, trustworthy service companies out there. Payment is always on time, we never have to call and BEG for our money, account supervisors are on top of their games and Nicole Bartolomeo has fabulous hair (and is equa...

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Ronald Warner
Reviews 1
2020-11-18 07:20

I am a General Contractor in Colorado, I am an old...

I am a General Contractor in Colorado, I am an old school contractor living in a new fast paced world, when PRS started using our company they were willing to help let me be me and do the work correctly with all of their office support to get me checked in and out and remind me of different appointm...

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Bret Krist
Reviews 1
2020-11-18 05:24

Great company to work with

Great company to work with
Did a large project working with Sunill Singh that ended up running smoothly. His communication skills far surpasses most any of the providers I have worked with in the past. Great with working with multiple vendors within the same job.
Job finished as planned with a ext...

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Sandra Croswell
Reviews 1
2020-11-07 04:49

I love working with Professional Retail Services. ...

I love working with Professional Retail Services. Over the past couple of months, I have had the pleasure of working with Brandie. Any time I have any questions or concerns Brandie has been very helpful. It is such a nice treat to work with a company that hires smart outgoing and helpful staff. I lo...

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Burgess V
Reviews 1
2020-10-28 07:42

They used us as a vendor for a job back in May 201...

They used us as a vendor for a job back in May 2018, and finally paid the invoice in late of Sept 2018. The accounts payable person paid the invoice in USD funds according to the exchange rate for weeks prior so the amount differed from cheque print day to deposit day. After Getting in touch with ...

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Jason Mazzer
Reviews 1
2020-10-21 05:04

We have been working with PRS for a few years and ...

We have been working with PRS for a few years and it has been a positive experience. They provide excellent customer service and take care of their vendors in a professional manner. We hope to continue to build our relationship with PRS moving forward. Thank you for all that you do! - Jason Mazzer P...

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SARAH BUCK
Reviews 1
2020-10-17 02:50

We have worked with PRS for multiple years. They a...

We have worked with PRS for multiple years. They are professional and have great communication. Sunill and Ozzy are always on top on everything and go above and beyond to make sure that each job runs as smoothly as possible. Keep doing what you're doing team! Highly recommended.

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V Chang
Reviews 1
2020-10-15 02:44

It s really been a pleasure working with Nicole Ba...

It s really been a pleasure working with Nicole Bartolomeo, Brianna s Team, the rest of the staff at PRS!!. They re always quick to respond to any questions needed for a w/o, extremely helpful, and friendly. I hope keep continuing to build a long working relationship with PRS!

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All In 1 Services
Reviews 1
2020-10-10 23:12

Me and my company have been working with PRS sever...

Me and my company have been working with PRS several years now and it has been a wonderful relationship.
They are very professional hence the name. Lol
I have mostly dealt with Nicole Bartolomeo Accounts Supervisor which has been a Pleasure each and every time we've spoken.
PRS is a great company...

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Bell Group
Reviews 1
2020-10-07 13:27

PRS is a great company to work with. They communic...

PRS is a great company to work with. They communicate very well with us and the customer. Their attention to detail is what sets them apart from other facility maintenance organizations. They provide clear expectations for each work order, but also listen if the expectations need to evolve. PRS is o...

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Jill Rogers
Reviews 1
2020-10-04 18:12

Professional Retail Services aka the people who've...

Professional Retail Services aka the people who've got my companies back! Can't say enough good things about them. Their responsiveness and follow through is impeccable. Dani and Chris have especially made my life a whole lot easier. With a rapidly growing business, where we use many vendors, I know...

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Tom Fullerman
Reviews 1
2020-09-14 05:34

PRS is head and shoulders above other maintenance ...

PRS is head and shoulders above other maintenance companies to work for. I've worked for many companies and PRS is first class. Probably the most important to us service techs is not only getting paid but getting paid on time! They have never missed a date!
Work orders are clear and understandable ...

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Mary Catlett
Reviews 1
2020-09-08 22:43

I have worked with Ozzy, Mary Jane, and Dev on mul...

I have worked with Ozzy, Mary Jane, and Dev on multiple locations with our company (Arrow Exterminators). They have always replied promptly to any need that arises with their accounts and take care of any issues that are found at the locations.

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Kara Crawford
Reviews 1
2020-09-02 11:27

As a vendor for PRS, we have had nothing but great...

As a vendor for PRS, we have had nothing but great experiences. The staff is professional, courteous, and responsive, specifically Kayla and Angela who we work with on a regular basis. PRS makes for a seamless and easy work flow, enabling the client to receive prompt and exceptional service. Our in...

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Nahshon Thomas
Reviews 1
2020-08-24 02:56

We have been working with PRS for a few years now,...

We have been working with PRS for a few years now, and their service has been exceptional. The staff is friendly, professional, and prompt. The company is very efficient in processing payments. Some of our go to staff members are Ozzy, Dani, Sunill , and Dev who are very knowledgeable about the ins ...

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Mike Melograno
Reviews 1
2020-08-21 20:53

I had the pleasure of working with Brandie Rowsell...

I had the pleasure of working with Brandie Rowsell over the last few months and it has been a great experience . 1 of my favorite companies to work for when I get a call from Brandie Rowsell. The whole staff is great. Invoicing is great as sell!!! Every team is great to work with never a problem

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KURT NEUMANN
Reviews 1
2020-08-21 04:45

I've been working with PRS now for over 10yrs. T...

I've been working with PRS now for over 10yrs. To say they are top notch would be an understatement. The Staff is outstanding - always a pleasure to talk/work with. Information is accurate and complete. And of course as a vendor, payments are important - they are always on time!

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Sean Galvin
Reviews 1
2020-08-14 08:51

I have worked with PRS, specifically Brandie Rowse...

I have worked with PRS, specifically Brandie Rowsell, for sometime now and it has been a great experience. She is extremely organized and always has answers to any questions I have. She has consistently returned calls/emails on anything asked.

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Dan Cavanaugh
Reviews 1
2020-08-03 11:24

Our company partnered with PRS back in 2007 and we...

Our company partnered with PRS back in 2007 and we have had an Excellent relationship with both the team at PRS and our shared end users. PRS has generated a lot of business for our company and they always pay timely. PRS is a friendly team atmosphere and always treats us well. We have worked wit...

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Pristine Repair and Remodeling, LLC
Reviews 1
2020-07-26 20:57

Awesome company!! Highly recommended. They have gr...

Awesome company!! Highly recommended. They have great communication. Staff are all well trained and very organized making everything run smoothly, especially Dani, who is great to work with and always available to ensure everything goes well for the customer and vendor both.

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CT WEST CONSTRUCTION
Reviews 1
2020-07-24 06:16

We have been a vendor with PRS for over a decade. ...

We have been a vendor with PRS for over a decade. PRS is a great company with professional team members whom we work with on the regular. Project managers such as Sunill, Amy, Dani and Kayla are knowledgeable and dedicated to providing accurate information which helps us expedite repairs. The PRS ...

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i Lock New York
Reviews 1
2020-07-23 02:39

We have been working with PRS for a year or so now...

We have been working with PRS for a year or so now, but have really seen a jump in calls from them in the past few months. They are a great company to work for. They have consistently paid their invoices on time and often before the due date. This is HUGE when it comes to Facility management compan...

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Pirate Queen13
Reviews 1
2020-07-18 22:33

Sunil is a dream to work with. As a contractor it'...

Sunil is a dream to work with. As a contractor it's nice to have someone who listens well, and takes the time to make sure we are able to do the best thing for them. He's great a communication, and fast at getting the invoices through. Great work. Keep it up. You guys are good at what you do. Thank ...

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Kyle Johnson
Reviews 1
2020-07-17 06:32

My company completed work for a Harbor Freight and...

My company completed work for a Harbor Freight and was never paid for the completion by PRS. I have left numerous voicemails for the owner, Kathleen with no replies to discuss. I suggest not doing work with or for Professional Retail.

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Brooks Raley
Reviews 1
2020-06-28 11:48

Have been a vendor for PRS for over 5 years. The ...

Have been a vendor for PRS for over 5 years. The whole team is wonderful to work with. Never have problems getting paid and always willing to assist resolving issues that inevitably arise in this business. Sunill Singh and Amy Simmons are the finest people to work with.

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Chris Miller
Reviews 1
2020-06-24 22:01

Working with PRS has been a good experience. They...

Working with PRS has been a good experience. They are organized and work well with the it's clients and vendors. I think what made this experience good, was Brandi Rowsell . She has guided us through the paperwork and each job she has been great to work with. I would recommend working with PRS and...

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Evan Amelang
Reviews 1
2020-06-23 05:18

In the past 15 years or so, major minor services h...

In the past 15 years or so, major minor services has worked with well over 40 different national companies. With the greatest of ease I can confidently say that the team over at PRS is by far the easiest, funnest, and most professional and down to business national company that we work with. People ...

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Marcos Estrada
Reviews 1
2020-06-22 05:43

The five stars say it all. By far one of the best ...

The five stars say it all. By far one of the best facility maintenance companies in the industry. The project managers and their assistants are very personable and professional. Their response time on issues are bar setting. Would highly recommend them.

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eBS University
Reviews 1
2020-06-15 22:38

We love working with PRS! The people are knowledge...

We love working with PRS! The people are knowledgeable, professional, friendly and have an incredible attention to detail - especially when it comes to job performance and completion timelines.

As a subcontractor working with the PRS team, I couldn't recommend them any higher. They are fair, com...

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Al Lemke
Reviews 1
2020-06-10 02:01

We do work with PRS, and find the majority of the ...

We do work with PRS, and find the majority of the project leads quite professional and easy to work with. They also pay within a reasonable amount of time, communicate with their vendors well, and understand what it takes to get the job done right the first time without numerous trips and requests f...

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Work Orders
Reviews 1
2020-05-26 16:28

We have been working with PRS for over 3 years. Du...

We have been working with PRS for over 3 years. During this time we have been their premier vendor in the Pittsburgh Pa and surrounding areas. We love working with them and have become familiar with many of their friendly staff. They are always courteous and helpful, and we have never had a payment...

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Robert Riester
Reviews 1
2020-05-22 15:28

We here at Riester Brothers Contracting have been ...

We here at Riester Brothers Contracting have been working with PRS for several years and have always had great experiences working with the project managers and accounts payable too. PRS looks out for their clients and I appreciate their professionalism. Keep up the good job guys!

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Matt Golio
Reviews 1
2020-05-21 19:36

I have been working with this amazing company for ...

I have been working with this amazing company for the past 3 and 1/2 years. The management team is always looking for new, positive ways to improve for their clients, vendors and employees. The service coordinators are on top of their game and strive to make any job go as smoothly and quickly as pos...

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Ken Hartley
Reviews 1
2020-05-21 02:38

Working for this company and getting paid on a com...

Working for this company and getting paid on a completed job has been the worst experience I have ever had! They don't pay when job is complete and they charge you to get paid before 45 days after completion!! Now 15 days after completion they "haven't received an invoice from me:! What a joke, I h...

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Erin Lucombe
Reviews 1
2020-05-09 15:50

I have been working with Professional Retail Servi...

I have been working with Professional Retail Services throughout my career in maintenance and they are on the TOP of their game. Their best qualities are communication and speed. My account manager Chris Davis always makes sure he asks thoughtful questions and is a critical thinker. He is always det...

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Mike Todorcevic
Reviews 1
2020-05-09 12:08

We have been working with PRS for over 2 years now...

We have been working with PRS for over 2 years now. We here at Retail Trade enjoy working with all the project managers they are always pleasant , professional and personable. Love Michelle Cassidy's team and also Nicole bartolomeo's . When it comes to paying out invoices they are always on time ...

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Exner Plumbing Inc.
Reviews 1
2020-05-07 13:16

Thank you for being an amazing team to work with. ...

Thank you for being an amazing team to work with. Mary-Jane and her team of Dani, Ozzy, Sunill, and Dev are on top of it. When they call me as a vendor I am always ready to help them out. They don't make it difficult to work for, and they get approvals in a timely manor.

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william sebok
Reviews 1
2020-05-05 22:42

Professional Retail Services is a 5 star company t...

Professional Retail Services is a 5 star company to work with . What makes them special is the talent they hire. For example I have developed a relationship with Brandie Roswell which makes the daily process of accepting and completing work orders seamless process . Highly recommend Brandie Roswell...

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Jayson Martin
Reviews 1
2020-04-24 16:13

I have work/contracted with PRS for 3 yrs now,i h...

I have work/contracted with PRS for 3 yrs now,i have had a very positive experience with this company and all employees my staff has come into contact with. Most of my contact has been with William W and nichole B. With the addition of this facilities company my business has more then doubled in re...

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Jacob Keplinger
Reviews 1
2020-04-18 06:12

Thus far I have noticed that PRS and their P.M.'s ...

Thus far I have noticed that PRS and their P.M.'s are good at keeping the team in the loop with regards to tasks and progress.
They propose strategies and tactics that are obtainable and understood. Communication is excellent by providing direction for SOW for tasks and objectives.

Communication...

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Jamie Ramirez
Reviews 1
2020-04-16 02:29

I would like to share my experience in dealing wit...

I would like to share my experience in dealing with PRS for the last 7 months as a business partner. They are a Class act over there and know their business. It is a pleasure working with a great team and good people like Sunill Singh, Ozzy Galvan, Amy Simmons, and Angela Valladares, to name a few....

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RICK DRECHNIK
Reviews 1
2020-04-07 22:53

My company R D MILLWORK have worked for PRS from ...

My company R D MILLWORK have worked for PRS from the day they opened and i know they are one of the best companys to work for, i never had a late payment, there is not one person at PRS that is not fun to work with and if you have a problem with a store job they are there to support you and back yo...

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Bruce Krist
Reviews 1
2020-04-05 16:16

BEST service company I have ever worked for!

BEST service company I have ever worked for!

Service Techs - Are you looking to do service work for a company that appreciates you? One that respects you knowledge and listens to you when you are on a job site and run into a problem different than one described by the store employees? One that ...

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Christa Johnson
Reviews 1
2020-03-23 12:13

Does not pay their vendors for work performed. Wen...

Does not pay their vendors for work performed. Went to troubleshoot a job to find out what the issue was. Sent a quote to do the repairs, the quote was approved (which specifically stated that it did NOT include the first trip to troubleshoot) and now they will not pay the balance due. Sunill Singh ...

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Matthew Tafoya
Reviews 1
2020-03-04 10:00

PRS and Sunil are a pleasure to work with. They ar...

PRS and Sunil are a pleasure to work with. They are very understanding to there vendor needs and make every experience pleasant. There has not been one project manager there that i would have anything bad to say about thank you everyone for your continued support i appreciate all of you at PRS Thank...

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Christopher Walshe
Reviews 1
2020-03-01 13:16

Dealing with PRS is fantastic great to work for a...

Dealing with PRS is fantastic great to work for and with! Dealing with Danielle Sanford is an absolute pleasure she is very professional gives great advice and always there to help her customers! Looking forward to dealing with them in the future
C.Walshe

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Cartearra Jackson
Reviews 1
2020-02-27 21:07

Sunill and Holly area a few people I work with qui...

Sunill and Holly area a few people I work with quite a bit from PRS and they are INCREDIBLY HELPFUL. Every work order I work with them on is always a pleasure, and they area always willing to help me out with any information I may need. Their customer service is amazing :)

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sergeant snacks
Reviews 1
2020-02-26 15:45

I have been working with this awesome company for ...

I have been working with this awesome company for almost a year and enjoy it very much. The management team does their best to keep a positive balance between our clients, vendors and it's own employees. I appreciate all that they have done for me professionally and personally.

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jedidiah randall
Reviews 1
2020-02-26 15:43

Professional Retail Services is a terrific company...

Professional Retail Services is a terrific company to do business with, equipped with an amazing staff. Brandie Roswell's customer service performance is astounding. Highly recommend Brandie Roswell to assist anyone and their needs.

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Yadira Maldonado
Reviews 1
2020-02-23 20:06

Have been working with PRS for several years now. ...

Have been working with PRS for several years now. And they are great people & company to work. Super friendly and keep up with the jobs. No complaints at all :) Amy, Ozzy, Sunill, Nicole, Holly & Chris are the ones I work with the most. Keep doing a good job PRS. Definitely recommend them.

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