Terrible customer service. Rude people. Unhelpfu...
Terrible customer service. Rude people. Unhelpful. Unknowledgeable. Undependable. Avoid at ALL costs.
Terrible customer service. Rude people. Unhelpful. Unknowledgeable. Undependable. Avoid at ALL costs.
Pierce Property Management is the worst management company I have ever rented from. Their customer service is abhorrent and their agents speak down to you and act very entitled and egotistical. Unfortunately I rented from them 2 years in a row and had I known the outcome from my first property was g...
These people have a screw loose, no one cares about doing their jobs correctly or in a timely manner, they have no signs about where to drop your rent, they tell you once and then months later when you actually have to drop a check; you think it just goes in one of the few drop boxes they have at th...
This place will take your money and not get back with you for weeks and when they do they have found some bull reason to not rent to you. They cant help you out or refund your money. You have to have a perfect background. Dont waste you time!
We have used this management company for over 10 years now. We have been very pleased with them. When there's a hiccup they are always willing to work with you to resolve it. They do a good job visiting the properties every 6 months and making sure that it's maintained appropriately. They do a walk-...
Beware!! If only the property owners knew that they made potential renters beg to see vacant properties I bet they'd think twice before hiring this company. The property we were interested was Brandi's listing (we were told) and she was extremely difficult to reach, as a matter of fact we had to ple...
My experience with Pierce Property Management has been fantastic. We recently moved out of a rental with another property management company in which their agent continually harrased us to leave once the owner wanted to put the property on the market. They sent the 30 day notice to leave in the midd...
Everything with them seems great in the beginning. But then it is impossible to get a response or answer about anything. Their portal that they advise you using for everything is terrible. Never works correctly. It is very disappointing.
Great asset to Yavapai County. Dawn, Holly, Brandy, Dana, Diane and entire staff are both professional and friendly providing service to their tenants, profits to their clients and landlords, and great opportunities for their vendors. Thank you for always getting the job done!
1st i want to say working with Dawn started off great.She was very attentive to how sensitive i was with time, and let me k ow what was happening with every step. Now that being said, they took almost 2 weeks, to run my credit.
Then Dawn told me they were unable to process my application. I asked w...
I don't usually write negative reviews unless I think it's important as a warning. This group is terrible, and has liars in management positions. I was told our service animal was OK, then, they turned around and told my fiance they weren't allowed on any of their properties, which is against th...
This company is okay if you're an owner. If you're looking to rent go elsewhere. The property manager I had was extremely rude and condescending every time I had to deal with her except for when I put in my notice to vacate. The other two roommates I had during the 3 years I lived in my apartment al...
Worst management company EVER. They do not return emails or phone messages. They are rude and unprofessional. As a tenant they make you feel like an imbecile. I would recommend you find a house through someone else.
Horrible place. They take your money and you never hear back again. If you do it takes weeks. They took our money then sent us papers in the mail 3 weeks later saying we were rejected with COMPLETELY FALSE INFORMATION ON WHY WE WERE TURNED DOWN. Absolutely no help. Lost $50 in the process. DO N...
Generally, I dislike property management companies, but they are understandably necessary for home owners in certain situations. My husband and I rented individually and together for over 5 years and never have been so disgusted with a property management. They were responsive with us before we were...
Have dealt with peers property management for years from Diane the owner to Barb the property maintenance person as well as brandy and dawn the leasing agents this is definitely a place I would rent from they take very good care of the property take very good care of the tenants have a very good sel...
To understand Pierce Property Management, remember businesses usually put their "customer" first. In PPM's case, their customer is the person who owns the property you will rent. As a tenant, you are a source of income for the landlord, and property management company.
PPM will charge you a substan...
DO NOT RENT! this is the worst rental company i have ever dealt with. this company is a bunch of scam artists just looking to take your money without providing ANY maintenance , or to even respond to multiple phone calls and emails. We left our rental in BETTER condition than when we moved in. I mad...
Rude, wouldnt return calls, they didn't fix anything till we were ready to move and they had a new Tennant. A bunch of miserable people making their tenants experience miserable. They will nickel and dime everything.
This is the worse company to deal with. Brandy never returns phone calls or emails. They treat people poorly. Don t expect an honest return of your security deposit. They deducted 500 dollars with no explanation whatsoever. I would definitely steer clear of this company!
Where to begin....
Well this house has been under rental through PPM by various members in our fraternity for at least 7-8 years. However I'm going on my second year here and I was warned about how unorganized and difficult PPM is with their tenants. However we are college students and when you're ...
Dawn is so unprofessional. Soooooo Rude, and Sooooo negligent. Never responds to emails. About anything. My family froze for almost a month and after several emails and phone calls going by the way side, my husband had to take the day off work to go sit in their office until it was resolved. He said...
I was hesitant to use any property management company but I couldn t be more satisfied with Pierce Property Management. They have been professional and timely in any need that I have. I m glad that i went this route. Thank you for your friendly and professional service.
They Don't like giving full deposit back. Document everything! Stay clear of this company
Thanks to Pierce and especially to Dawn for a great rental experience! The office was courteous and attentive to any needs that we had; and Dawn was very approachable, knowledgeable, and easy to work with. Thank you!
Terrible business. They will nickel and dime you on EVERYTHING. So when you plan to move out of a home, plan on repairing, repainting, pulling weeds; anything you can do to avoid stupid charges. When I moved out of my rental home, they did not mention landscaping in the requirements for move out req...
We rented from Pierce for a year and a half while our home was being built! They were always quick to fix any problems we had and were always reachable when needed! Dawn was great! She even showed us an amazing home that was not even on the list just yet when looking at many! They were extremely fai...
Very glad to be done doing business with this company. Was charged for an extra day when I was living at my new home. Of course they gave me back barely any of my deposit even though I left the house cleaner then when I moved in.
Let me start by saying this was the first time I had ever rented from a property management company. They were looking for any reason to make more money off from us, totally indifferent to our situation for example: they wouldn t allow a mid. Sized 10 year old dog of ours on the property for the 5 ...
Just a shout-out to Pierce Property Management for taking such wonderful care of my rental properties in Prescott and Prescott Valley. It is a relief to know that they take care of my tenants and meet all their maintenance needs and keep me in the loop on all activities. Highly recommended.
I'm Ivy with Proficient Pest Specialists & a Realtor & Property Manager in Phx. Pierce is a large, highly professional management company. Gina Kowacz (Realtor) is AWESOME!!
We have been dealing with Pierce Property Management for almost ten years, and the experience we've had with them has been fantastic! We've never had one property manager that we have been disappointed with. They not only take good care of the property and represent the landlord's well, but they a...
I recommend Pierce Property Management. Everyone has been professional and friendly. My heat was not working so I sent an email late at night. A contractor arrived the next day and fixed the problem. I don't know why there are so many negative reviews. For personal reasons, I had to break my lease ...
They make for bad neighbors. I own property close to them and have called several times to ask them to attend to upkeep of their property. It is filthy outside and the tenants leave cigarette butts in the area. The weeds are high and they are only interested in getting higher rents. The tenants don...
These people NEVER return your calls.
Receptionist doesn't know any of the application procedures. She says you have to talk to property manager, yet she's NEVER available.
Idiots!
Where to start.... poor maintenance personnel, let alone getting work done! Get the run around when needing assistance. When I moved in the "painters" painted over all the plugs, switches, cabinets, drawers, everything. Carpets were not cleaned like they said they are supposed to get done. There wer...
This company Rocks! I am the home owner and I can't say enough. When there is an "issue" I am notified Immediately and solutions happen in an instant. Couldn't recommend a better company. If you want reach out and call Dawn or Dianne to experience true customer service.
Actually, this place is ..OK...quick to tack on late charges....at least the old manager 'kelly'was 'Petty that way,she had,has,NO HEART,NO COMPASSION,Human Understanding .....I do believe management has changed,and is way Better now....I WILL UPDATE this is my update...it is better now with bett...
The staff are wonderful people. They help you find not only a place to live, but the right place to live. The vendors they use for maintenance are the best in town. Keep up the great work Diane Cindy brandy
The owner response is completely inaccurate. HAVING ONE OF THE LOWEST RATINGS IN THE AREA CONFIRMS WHAT TYPE OF COMPANY PPM IS!
The property at 275 Edgewood Ct, Prescott is a complete dump inside and out! Don't let the photos or beautiful neighborhood fool you. Clearly the owners have no inten...
Incredible Service! Pierce Property Management has taken care of my tri-plex in Prescott Valley for 12 years. They are on top of any issues that come up and contact me immediately if a tenant has a question or problem. I live in CA and have never even been to the property. They handle everything...
I have seen some not so favorable reviews of Pierce Properties and was concerned about working with them for our relocation to Prescott. After our home sold in a 24 hour period we were scrambling to secure a rental and found most property management places in Prescott to be less than helpful. We fin...
Only PM company that actually took the time to help find me a new home. Others just said pay the fee and basically wait and pray. Brandy and Dawn are great.
When you are signing Pierce's credit application, there is a clause in there that reads: ""If deposit is paid and applicant decides not to take property prior to signing lease-rental agreement, one-half (1/2) of deposit money will be forfeited by applicant." Be aware of this clause. Also be aware t...
OMG where to begin? We were told one price and on the paper of listingings was that same price and when we came in to sign the rental agreement the price somehow went up $25 per month! This is a scandalous company I urge everyone to stay fay away from this horrible company. I have many more complain...