Ryan Mays is my contact and has help me keep my website current and fresh, he has liaison my use of other services and has been very instrumental in the post-COVID-19 positioning of my business.
Great experience with them and has been a game changer for my medical practice.
Excellent service! PatientPop should be a part of every clinic's marketing plan.
Josh did a really good job as our Customer Success Manager and explained a lot of helpful hints to promote our business.
As far as patient pop, there are some limitations in some functions, but I guess they're easily amendable and you can pay for the service to be customized they way you want it.
Patient Pop has been wonderful to us bringing us many new patients with great customer service and support.
These folks are All Pro! I highly recommend. Detailed oriented, but incredibly delightful to work with. They've really done a great job of re-mapping my website and content, and establishing pathways for continued improvement. To be honest, I put them off for two years because I thought it was m...
Experienced an immediate and sustained uptick in new patients. We began converting folks who, as we later learned, had been falling off somewhere in the process we used prior to partnering w/ Patient Pop. I appreciate the way they present the information & data in a way that allows me to make decisi...
Although we started this partnership eager and excited to work with PatientPop and its staff, we were devastated to find that all the horror stories told about the company, were proven to be true. We were very pleased with the initial site that we created with PatientPop, but we very quickly started...
PatientPop has already made a big difference in bringing more patients to us. Surprised at how quickly it made a difference to our practice.
We are really seeing the benefits of PatientPop. Thanks for an awesome platform to grow our clinic.
I have been extremely happy with PatientPop's service!
So far this team is AMAZING!
It s exactly what I have been looking for ! Sam, Erin and Will have made the process so easy.
I am confident that I ll be updating this review after my launch! Can t wait!
Update...
My website MAGICALLY is exactly what I was thinking.
I can t believe how after a...
We have been a customer since 2016. They still deliver on what they promise, more new patients.
PatientPop support agents are professional, knowledgeable, and helpful: resolving inquiry quickly and satisfactorily. Very pleased.
These people have provided a dear friend of mine with terrible customer service and their services are ridiculously over priced. They were required to set up a tracking phone number for a website....and when they did, it went to another business. For months, the businesses' analytics report (whi...
Easy to work with, responsive. I'm very happy with the response so far from website interaction and the online booking of appointments. Platform seems to be easy for patients to use to contact us or schedule appointments.
I trusted them with my website management and have absolutely no regrets.
Change is a hard thing. I am in private practice for over 15 years and had one company in charge of my website from the start until I realized that the current development is requiring more and my guy is just not equipped to ...
PatientPop has really improved my online presence. It has helped me manage social media and web page and grow my practice.
Web search and map views for my dental practice are down - 22% and - 36% respectively AFTER signing up with patient pop. Most web appointments are fake or no shows causing disruption to the practice. When I tried resolve the situation with patient pop rep they told me I could "pay off the remainin...
We have a practice Med-Spa/Medicine with a very poor website and no social media support we were struggling and did not knew how to keep our website effective until we met patientPop. Having them as our website developer/managing is the best thing happened to us, we have got so much exposure and v...
Very helpful and knowledgeable gentleman. Simple resolution to my question and concerns. I'm very impressed with the service that I received. Thanks!
They are helping me navigate the internet to improve my medical practice
We didn't have a webpage to begin with so I was very impressed with the end product. I like the flexibility too as we are still implementing a couple of things. The web presence clean up was impressive as well. Service was quick and timely.
We have had amazing results in just the first month of using PatientPop. Every step of the way was very organized and every member of the team professional and excited about helping you achieve the best results. I would recommend this service to everyone!
Patient Pop did a wonderful job with transition my practice website from the "dark ages". I would highly recommend Patient Pop for any of my medical colleagues !!!!!
Very good customer service. Always concerned about our needs. Prompt response.
We have been advertising through patient pop and this is a scam! They have made countless promises that were never made and our numbers even dropped after their "marketing"
So far we are loving our website and the patients that are scheduling from it, too!
These guys have definitely increased my number of patients from google. I'm definitely happy with them. I own a chiropractic office and I have seen a big jump in the number of people who say they found us on google.
Great team, already getting better online visibility
We've been using PP for about six months now with our company and have had great results. We just recently covered our numbers at our Performance Review and were pleased to see improvements in almost every single area. Traffic online is up, more patients are making appointments, and we're as busy as...
Everyone I have encountered has been Detailed and organized with Clear goal setting and follow-up plan laid out by each team member I ve worked with. Austyn has been exceptional - Very responsive with quick recommendations and changes. I was pretty nervous to switch websites and ad word services bec...
This service was not very helpful to me or my business, but the did let me terminate my contract early, that was helpful. Thank you.
good experience setting up our website and waiting to see the improvement in patient flow based on the surgeon angina and optimization
A great service for both website design as well as SEO optimization. The staff are extremely friendly and helpful.
I really have had the best customer care for this company. They always have our best interest in mind when helping make the most of this product.
Great team and Derek is the best. Thank you for working with me.
Highly recommend this program to grow your medical practice.
We've been with PatientPop for about a year now and are very pleased with their services. Our rep has been wonderful, and we've definitely seen an uptick in online presence and patient acquisition. Would recommend.
I am rarely this enthusiastic about a company. PatientPop is great. They have exceeded my expectations. My have highest recommendation.
I AM ABLE TO SEE THE RESULTS NOW THAT WERE PROMISED AT THE START OF MY RELATIONSHIP WITH PATIENTPOP. VERY INNOVATIVE AND ALWAYS WILLING TO SEE MY PERSPECTIVE. THANK YOU FOR YOUR HELP.
We started with PatientPop one year ago as a startup internal medicine clinic. Our first months were shaky as we got to know their capabilities and they began to ask and help shape our vision thru the a Digital Platform. Our Customer Service Account Manager Josh Han is attentive and timely in all ou...
Very professional. We are very pleased with their service. Will be using them for a long time!
Very good support for web pages. They have made many changes for us in short time frames and with additional services such as changing backgrounds for our web pages. TOP NOTCH!
Wow! Great company made of great individuals working to improve your website and marketing opportunities! I highly recommend!
I have been very happy with patient pop and their customer service.
I can not say enough about Patient Pop and the services they offer. They have done so much for my office's website and online presence and I recommend 100%
Great service. They under promise and over deliver. I'm very satisfied with the last 18 months of my experience with patient pop.
Patient Pop has truly helped our clinic reach the 21st century. They provide quick and appropriate feedback on all our ideas and have really positioned our practice to continue to grow. I highly recommend their service and would choose them again!!
I've been very happy with Patient Pop as I knew very little about website design and SEO. The features of my site are customized and look/perform better than other practices in my area. I've been inspired to blog and am getting positive feedback from patients and my community. I get individualize...
Worked well in the first quarter but dropped off drastically after that. We were promised a discount that we never received. Make sure you get everything in writing and be prepared to call or email repeatedly to get anything done. My lesson was, if they want a contract signed, it's for them NOT y...
While they put together a good website, they promise to flood your office with new patients, which won t happen. When you express to them that your not satisfied, they tell you your in a contract, and they re not letting you out. And tell you you just haven t given it enough time. There are a lot...
Aggressive sales people promising the world. Beware. I canceled my contract within the 3 business day rule and they continued to charge me. Never received invoices for the charges and the amount they charged wasn t even the amount contracted to. Disputes with credit card company and they are disputi...
Very happy so far with website implementation and customer service
Six and a half weeks in and already seeing results. PatientPop blows away any previous online marketing group I ve used.
I'm very happy so far. I've been noticing that our stats are proving that we're headed in a great direction.
I have been impressed with PatientPop since day 1. They have delivered on everything they said and more. I was previously with another company who cost me twice as much as PatientPop, but who did not produce patients for our office. PatientPop has far exceeded my expectations. Customer service i...
This company isn t transparent, and over promise and terribly under deliver.
They fail to tell you that when your contract is up it will automatically be renewed. We were able to get released from this fortunately, but now that we are no longer doing business, the website they built us has been t...
It's our first month with Patientpop and we couldn't be happier with our new website and integration services provided for our social media platform. The customer service is superb and they always reply in a very timely manner and the staff is very knowledgeable, caring and friendly!
We have been using PatientPop for two years now and they have been great for our practice and practice growth. Helping to facilitate patient reviews has been THE MOST impactful thing on our practice and practice growth in this Internet and social media age in which we do business. Their customer ser...
Patient pop is a stress reliever, it has definitely streamlined our online efforts.
We are an extremely small primary care office and needed a solution for our website that would not break the bank. PatientPop was affordable and offered a lot of built in options that other companies did not provide. I was surprised at how much more PatientPop was doing in comparison to their compet...
We have been very happy with Patient Pop and the ADWORDS campaign. I strongly recommend.
These folks are All Pro! I highly recommend. Detailed oriented, but incredibly delightful to work with. They've really done a great job of re-mapping my website and content, and establishing pathways for continued improvement. To be honest, I put them off for two years because I thought it was m...
Very happy with the service thus far. Team is great and really showed us where our business needed attention
Extremely disappoint in the low quality website and lack of support. Emails and phone calls are slowly returned or not returned. When a virtual meeting was scheduled and confirmed, however patient pop doesn't show up.
Just signed up with PatientPop and look forward to many good things you guys have to offer.
Patient Pop has created the best website I have ever had in 30 years of practice! We are finally ranking in the search engines and or the first time have increased traffic to our site. The website they designed for my practice is beautiful, well laid out and extremely clean. They also make edits ...
PatientPop has been very helpful in improving my website and web presence. They are very easy to work with and I am very satisfied.
PatientPop is the best! Well worth the money. Has taken my on line practice promoting game to the next level! NEW PATIENTS from my area & internationally have found my great OBGYN practice with the help of PatientPop!
Patient Pop has helped my providers increase their presence on the web and improved our traffic through our website. We are very excited with the results! I highly recommend the services they provide.
Nicola was outstanding. He was incredibly polite and knowledgeable. He received a lot of modifications to our website and he turned it around in about a day. He is a rock star! He did PatientPop justice.
Total SCAM. Started patient pop on January 1st for $650 a month. It s now mid May. That s $3250 so far. So far I have only seen ONE new patient through patient pop. All they did was make me a nice website. Nothing more. My practice on google is nowhere to be found. Every time I call to end my one ye...
My experience has been extremely positive. All the Specialist I interacted were very patient and knowledgeable. I'll definitely introduce Patientpop to all my Colleagues. They did a great job for me.
Arthur r. Dove, M.D.
Great customer service, very easy to contact someone and quick response times to inquiries. Very easy to use websites and portals as well.
We are so pleased with the knowledge and professionalism of everyone working with us at PatientPop. From the initial sales contact to the final implementation of our website, social media and integration with our EMR, everyone involved was excellent. After the initial launch they continue to sta...
Ryan Mays is our lifesaver! When we first started things were not that great with the initial point of contact person. Our office would call in to get information with little or incorrect information then we finally asked for a new account manager. By far Ryan has helped us with any issues we have e...
Professional; assertive with expertise; very pleasant to work with; early results are very positive at just a couple of weeks.
We ve had an amazing experience with PatientPop so far! Within 21 days, we had our site published thanks to the incredible work of the PP team. They kept us on track, updates requests instantly, and never said we can t do that. In addition, our site is now SEO optimized and will have a far greater...
Thorough and professional.... customer service is always first class as well. Would highly recommend them to anyone.
Very fast team and we are already seeing results. My only criticism is there site design is a little too templated. For most providers that will not be an issue.
PatientPop is great! It saves me time and lots of headaches with trying to maintain correct information for our online presence. They encourage and manage our reviews and help us to see what patients have to say about our practice. -- They built us a great website, too! -- They continue to be great...
It has only been a few months and we are pleased with how our PatientPop website is working for us!