Improperly deduct your security deposit after 2 years living from one of their location. Charge normal wear and tear repairs for new tenant, upon move out inspection, the employee assigned for this property indicated that I left the property in good condition and when requested for a move out inspe...
I was told that I had an eviction when I didn t,also was told that the made up eviction no matter how old, little did they know that I have a lawyer comb through my credit report for more tha a year now, keep in mind this is not the first company that looked at my report that week and no one ever sa...
I went called to make an appointment the lady took down my information. I called the next day to confirm my time they said they never took down my information or made the appointment. They ended up making a new appointment with me. When I showed up for my appointment there was another couple already...
Real lousy property management company. They send unskilled laborers to your home or wherever you are renting and instead of fixing the problem like a real handyman or contractor would, they break things or make it worse. As for the office, they are unprofessional, disorganized and rude. My suggesti...
This place is a joke. They keep saying I owe money for September and October and I don't. It's easy proven. They do nothing here on our property. Extremely unprofessional. They are rude and have no idea what's going on. Zero communication between themselves and with us. I give the - 5
I've rented from New Era Reality since 2015. Although I've never met Rain, I've had the pleasure of working closely with the staff in the office. They have always been professional, pleasant and helpful. They will follow up on your request and see the process through until the end.
They treat you...
We looked into renting a home from this company and Shanik was our point of contact. She was such a pleasure to work with and she needs to be recognized for her professionalism. She's not only professional, but also very attentive, helpful, prompt and nice. This is a great company to work with when ...
An amazing experience! Selling OR buying a new home alone can be can be stressful, but selling AND buying at the same time can be downright exasperating. We had Rain Liu and New Era Realty as our agent on both sides and truly could not be happier and more satisfied with the process. With experienc...
Like other have said this place is a JOKE rude and unprofessional wish i read the reviews before
Rain is the best! She help us for over 2 years now.. we so happy with New Ear Realty. Rain is very friendly, professional, thoughtful. Wish we can give 10 starts!
I wish I could give no stars. They charge extra fees any way possible without permission or notification. They also sent a ledger to the new owners of our complex with incorrect rent amounts, new leases that were never signed and added water, trash, and sewage to the new lease rent amount without no...
Worse company to deal with. Rip offs big time.
Unprofessional, rude.
They are very unprofessional. Keep you on hold and don t apologise
New Era has been my management company for many years and I did not have any issues with their service. Their cost of repairs and management fees are competitive, even better than my previous management company. I ended up transferring everything to New Era. The owner personally takes matters in her...
Good management company. Very clear in expectations and policy. We called for a repair man but they never actually came, but I don't know that I've ever had a property management company that was good with sending out people for repairs. We cancelled our lease early, and they made the process easy a...
This was the worst experience I have had with property management. The second year we asked the landlord if we could leave a couple months earlier since our move out date was the same day ., which would be terminating the lease agreement 2 months early paying the 1 months worth of rent upfront an...