Schedule my appointment for 9 am. Arrived at 8.55 am downstairs to check in. Has a line and I waited 6 minutes and the lady said for me I didn't need to check in downstairs for dentist. I go up and wait for dentist until 9.20 am. Probably he was busy or something, after that the 2 lady's who work on...
My doctor here is great, but I have a very hard time getting an appointment. The wait times on the phone to schedule are consistently 10-15 minutes. And when I do get through, I either have to book 1-2 weeks out or try calling at 8am sharp the following day to cram a "same day" appointment into my a...
I just called this clinic to see if I could make an appointment for today due to an intolerable toothache. I was told, in a tone of immediate annoyance, that I could only do a walk in, and would have to just come in and wait to see if anyone cancelled an appointment. He didn't give me a time frame t...
I have been seen a couple of times at this location and while my experiences have always been great once I am being seen, the receptionists can be very rude. I work in customer service and I usually can't believe how dismissive and put out they generally seem.
Absolutely terrible service. I called in and had to stay on hold for nearly 20 minutes just to be hung up on. I wanted to schedule an appointment for my doctor in order to maybe increase the dosage of my antidepressants and when I told them about my situation, I was immediately hung up as if it was ...
I ve had numerous procedures done with both dentists and they are excellent! They are kind, compassionate, and gentle. The dental care provided at this clinic is conservative (but that s the nature of the clinic), and they do a great job at prioritizing the dental work that needs to get done! You mi...
For a clinic specifically meant for people with low income or no insurance, they sure weren't helpful in addressing those issues after being seen, and they made me feel ashamed of seeking care at all. Awful.
Unfortunately I did not have a good experience here whatsoever. I was referred by my regular doctors office at Neighborcare Pike Place Clinic to have a procedure at this location. The receptionists were not friendly at all, they seemed more interested in talking amongst themselves. The doctor and st...
This clinic is outstanding in every way. Like all businesses, they do have an occasional new person at the front desk, and it takes a bit longer to register if that is the circumstance. I mention this because of some complaints about this. The providers, assistants, EVERYONE associated with pa...
Getting the front desk to answer the phone in less than 8 minutes is impossible. Other than that, decent clinic. Would be better if there were online tools for managing appointments.