I am not sure what all of these bad reviews are about. My Grandma and Mom both now have their service with NT&T in Lincoln. I can tell you that they are both paying a lot less now than with Windstream. My Mom does not even use her home phone but Windstream made her have one. She went to NT&T for...
Never ever had a problem w these people. Excellent customer service/affordable pricing, all around the board and any issues are fixed promptly. I recommend them to everyone!!!
The customer service at NT&T is amazing everyone that helped me have went above and beyond what I look for when I need help or have questions. I never had my problems with my internet! Definitely recommend
Their marketing dept. called and said they were working IN CONJUNCTION with Century Link, offering $25/mo credit for land lines. They made it sound like they are a major player. They are NOT. Century Link Security Dept. said they are a scam. Researching on the web shows just another telephone compan...
Me and my fiance have internet through them and i love them except when i get paid and they aren't open when i am trying to pay bill but that is ok
HORRIBLE! AOL ran faster than this crap... I signed up for DSL and understood it would be slow... but even after two weeks of crap dozens of phone call and two techs out my internet speed is still have of what it should be... oh and need to get ahold of someone? good freakin luck! they have an 'answ...
I'm in Omaha and compared to my other options, have had nothing but excellent service since 2009 or 2010. Customer service has always been great compared to other phone & internet companies I've done business with at both work and home. No hidden fees, surprise rate hikes or bait and switch packages...
I have had NT&T as my phone service for 19 years. They are always very friendly and they answer the phone with a live person not a record during business hours. I love that and I do recommend them highly.
NT and T has not made me a very satisfied customer. Reason number 1 is that my phone plan costs $17. Awesome, right? I actually pay $43 a month. That is more than double what my plan is, just in service charges and taxes. I have no other bills that even remotely come close to having this many s...
Will never go through this company. I called to inquire about service and at the time it seemed it would work so I set an appointment for a technician to come out and speak with me about getting internet. When I called back to cancel my appointment the sales representive insisted I stay with them. S...
Customer service manger Jamie was very helpful getting my internet issues fixed
They were so helpful and understand the problem and fixing them. I recommend this internet company.
My mother's phone, her neighbor's phone and a friend's phone all have the same issue they had last year this time. The issue is static on the line. Techs come out and blameit on their phones when it is clearly the damn lines! Then they close the case without fixing it! It's been on going. Sick of th...
I've had service through NT&T for a few years and recently added internet at my daughters house, too. I was just disrespected on the phone by Michelle in Omaha who was sighing and giving me attitude because I was sharing my concerns with her. This isn't the first time she has acted like this to me o...
Very concerning sales techniques over the phone with the elderly.
We have had NT&T for phone service and have now added internet service . The staff were all so helpful and it was refreshing to talk to real people. Thanks to Jamie, Diana, and Barry.
A sales person (not going to name his name specifically) in the Lincoln area insisted on me signing this form right away stating " I had received my equipment ." Come to find out that signature meant I would be put in a 2 year contract! The guy insisted I meet right away so was rushed in the first p...
Internet was installed quickly and professionally. I had a very nice technician and great customer service to follow up on the service. Thanks!!!
The friendliness and expertise is really welcome. Assistance is clear and simple.
Service was interrupted for a minimum of 3 days AT LEAST 3 times in 22 months. The last time I was without phone or internet for 10 days. Never got an adjustment on my bill either. Paid for service I never got. That was repeated when I asked to stop my service on the 6th (with 6 days notice) and was...
I have been with NT&T for about three years now. Every time I've needed to call customer service, they are fantastic, professional, friendly and so easy to work with. Anytime I've had an issue with my internet service, the folks at NT&T resolve my issue in a timely manner. I won't be going anywhe...