Their costumer service is friendly and efficient. ...
Their costumer service is friendly and efficient. You don't get lost in the shuffle. Our internet connection was great after switching to their service.
Their costumer service is friendly and efficient. You don't get lost in the shuffle. Our internet connection was great after switching to their service.
We have lost internet 5 times already this morning while our kids are trying to do their online classes. This is absolutely ridiculous!!!
I hope this review is taken as constructive criticism as I sincerely do want to see Carolina Mountain Cable grow and improve.
Our issue was resolved, although it took a month or two and many phone calls to get it taken care of.
Some advice: More knowledgeable and less hostile customer service ...
Worst cable service in the world
Got some kids trying to do service
Calls got cables laying on the ground fallen tress on top of it.
Half the stations work half the time
Worst cable ever
I do not have an account there but I receive calls often giving out personal information regarding an account that is not mine. To me, that is unprofessional and illegal. However, from the calls I have gotten I am glad to know that your customer service is much better than it was years ago when I fi...
Internet service is great. Prices are fair. If they have lines in your area, you can't beat the price or internet. Helpful staff. Only down side is, if you need help on the weekend that the tech line can't fix, you have to wait till Monday for help.
Been with this company for 5 years almost and have had great service we moved once and stayed with them and have never had a cut off and always great internet service nice people that work there and easy to make payments!!! I recommend highly
We ve had service from Carolina Mountain Cablevision since they started serving our area. All through the years there were often connection issues with the cable tv service especially after it rained. The picture quality was as if watching tv through a screen door unit we could get someone to come o...
Worst cable company ever. rain or wind we loose fox and cbs. Complained many times and ( I am sorry but we are short staffed and doing everything possible to get it fixed) this has been going on for over a year and half. But they want our monthly payments. Time to get dish.
I would highly recommend Mountain Cablevision. The internet is great and at a fair price!