My son was born on Dec 01 2019 at UCSD hospital. I don t remember exactly, day 2 or 3. A photographer lady came to our room stating that she is taking our son photos for free. Once the photography done, she started telling us the prices. I immediately asked her you just said it s free she replied...
After using the service twice now I feel you guys hold our little ones pictures hostage asking way to much money for keeping them digital or printing. The first time I took your service was when my wife gave birth to our son I thought it was going to be something special and the price was going to b...
I am OUTRAGED on how unprofessional these people are. My son was born in 2017. I have been trying to get in touch with someone since I had him. They were very rude. And wouldn't wait for my sons daddy to get there to take pictures with him they cam in unexpectedly and never let us know to be prepa...
Been over 2 weeks, still haven't received my $180 packet, they didn't send some pictures in email my wife requested, there is no actual phone number to reach anyone and the tracking number doesn't work. Horrible company don't waste your money
Customer service is very poor. Made a payment for photos of my child 4 months ago and still have not received them yet.
So disappointing that a photography company would take advantage of new moms. I ordered a digital download and actually did get ahold of customer service (miraculously) and they told me they resent the download to my email and texted me.... Guess what- no download is in either. It's just sad when...
Have not recieved any pictures we paid for in hospital and unable to get a response back . I m so upset . I thought this would be a quicker easy way to get announcements nailed fast
Yelled at us and shoo d us off for using their parking lot to peep this gnarly accident. Horrible service
My daughter got her photo taking when she was born two years ago and since then I haven't received any contact from the emails I've sent. So sad. How am I suppose to get these photos???
Sadly adding another voice to the 1-star reviews seen here. I wish I had checked the reviews first before ordering photos, but since the hospital automatically sent a photographer from this company I figured I could trust them... I paid $90 for digital photos that were supposed to be sent to me with...