I have had my home with this builder for less than a year, and wish I had better things to say about it/the entire home-buying experience with this builder. I ran into issues during every step of the purchase experience, from their sales agent promising a price only to not be able to deliver that pr...
I bought a Milestone property 3 years ago and at first Milestone was great. Then as soon as I had the keys their attitude changed. Any warranty issue I put in that first year was a constant struggle. Their homes are just cheap, mass produced homes. You will have numerous issues.
From the first time when I was introduce to the MileStone Community Builders service during my search for a property I was impressed by professionalism of your staff.
Particularly, I would like to recognize Ethan Cole for his dedication to both interest of your company and interest of the cust...
I love my house! I loved all the people involved! Milestone builders have taken care of me every step of the way! I am very pleased with the service they have provided. Bruce has gone above and beyond educating me about...how my house works, and teaching me how to maintain my house. I am very gratef...
We built a home with Milestone last year and the process has been great until we started submitting warranty repairs. It s been6 months and I m still waiting to schedule two repairs and the customer service manager is very unresponsive. When I can manage to get in touch with him he is rude and never...
Justin is amazing! So helpful and insightful. The whole process of buying my first home has been stellar with Milestone.
A lot of our issues with our new home; hard to get them on the phone to repair. Top quality build lol.
We had another property with them we planned to closing on. Covid and out of work for months. Can t close now and they will not even return 1 penny of the deposit. Not sure if you call that ...
DO NOT BUY A HOME FROM THIS BUILDER!!!!
They will turn your dream in to a nightmare! My home is less than 3 years old and they are making me foot the bill for a $14,000 dollar repair on my sewer line. They hire terrible contractors and do not hold them accountable for their work. I'm genuinely surp...
UPDATE (9/8/2014) - I am updating this review as Milestone has acknowledged our complaints and provided a satisfactory resolution. We appreciate their understanding of the situation we were put in and rectifying it.
*********************************************************************************...
Love this company! My husband and I recently bought our first home with Milestone. They're almost done building and we can't wait to move in! Manny (the superintendent) is so organized and professional! It rained in Austin for a month straight and rain or shine they were still working hard. Luis (th...
Luis, Emilio, Jordan and the rest of the milestone team are seriously amazing! I closed on my first home in Austin two weeks ago and couldn't be happier.
Would have liked a better experience as a first time home buyer but I can tell they are making strides to improve their customer service.
Completely destroying the beauty of Harry Man Rd. This builder has completely removed all the trees on the building site on both sides of a street where we celebrate the history and natural beauty we were given. Unbelievable! They could have kept the trees in place by Harry Man Rd and built an entra...
I had a really bad experience while trying to buy a house at Arbors at Lakeline. Sales reps are not updated with the properties status they already sold. I was working with Stacy Cliatt, and she didn't know that the house I was interested was already sold a day earlier. No proper updates/information...
My Home is currently in the process of getting built(Whitestone Landing, Cedar Park). It should be ready by late September. Our sales representative Amit Frias is an awesome guy to work with. He has answers for all our questions at any time of the day, even weekends. Also Ms. Omayma with the design ...
Amazing Sales Staff. Very helpful and knowledgeable of the homes and products for the homes.
If you want a great home, make sure you contact MileStone Community Builders!
They are actively trying to destroy an incredible old growth oak grove just to improve visibility to their zero lot line development.
the experience of having a new home built was nice. They did a great job on our new house. If you are looking for a new house check MileStone Builders out.
My purchase of a Milestone home was pretty easy. I got to pick my floor plan and all the options that I wanted to do in my choices. Got to meet with Milestones interior decourator and choose what upgrades I wanted in the styles and colors that I wanted this can be a lenghty process but is well worth...
We love our new home!!! Milestone has been a wonderful company to work with. The whole process of buying our first home has been so great and everyone that has worked with us has been so very helpful. Nothing but a positive experience!! Our house is beautiful!!
A great team out here at the Whitestone Boulevard community.
We bought a house there and Andy helped us through closing all the way until we took ownership of the house. He was always available to answer our phone calls, questions and any concerns we had.
A big shout out to Kerry the construct...
As an experienced home buyer I would never buy from milestone community builders!
Thank you mile stone for waking me up before 6am 6 days a week to build your community home! Ive tried contacting your office several time as to why you think it's okay to start construction work before 7am when producing such an unreasonable noise but apparently you don't care!
We love these guys. Ethan sold us a patch of dirt. Made 11 promises, kept 10 of them and exceeded the 11th by walking us into our new home 21 days early. Who does that? Ethan Cole. The price, the attention to detail right down to sanding and removing paint brush marks. Thank you all at Mileston...
Milestone has been really good with build. I have not had any major issues in the first year I owned the property. No major waranty calls. For the only call I have had, the response was quick and fast.
Milestone put in some good infrastructural needs within the community. Would have been great if...
We worked with Brooke Munthe who was our Sales Coordinator at Reserve at Brushy Creek Milestone community. The community itself is great - be it the location, construction quality, floor plans or the promptness of Milestone in responding to the questions we had. A special mention again for Brooke wh...
We had awesome buying experience with Milestone @ Teravista community. Larry (Sales Manager) gave excellent service right from the beginning till we found perfect house. He is a great guy with loads of patience and knowledge, hats off for the way he worked. Totally satisfied with the house and buyin...
We had a great experience with Milestone. James was our Salesperson and he was wonderful throughout the home building process. We constantly asked him questions and he was very responsive and overall a genuine and nice person. We're definitely enjoying our new home!
We entered into a Contingency Purchase Agreement with Milestone Homes at Hills of Bear Creek on February 10, 2017. Our salesperson
Ms. Ashley Elgie. We pointed out to Ms. Elgie the lot we wanted to build on a soon to be released section and told her we liked the lot because it was at the high end ...
I had about half million dollar house from Milestone last May. There was lots of issue from the buyer's walk but they promised to fix those when I sing the title docs... now it had been more than a year and still have issue with house but no one from milestone to contact me to fix these. Please do n...
I spent the weekend at my friend Neil's place who recently purchased a home from this builders. He showed me so many problems which should not exist on a new home. This builder obviously does not care about their product quality. Stay Away!!!!
I would give zero stars if I could. Tremendous issues with most every house in the neighborhood. Buyer beware.
My fiancee and I found Milestone through our Realtor. We explored the option of building a new home with them at their Southbridge Villas location. Their on-site representative was very helpful, and they got us in touch with Mission Mortgage to fund the loan. We were first time homebuyers in the ma...
This was my first experience buying a house, so the whole process was pretty new for me.
For the most part the experience was great. 24 hours after we sat down with the designer we tried decided we wanted to change the direction of the tile in the bathroom, and even offered to pay $2,000.00 extra...
I received the absolute best service from James Carreon during the looking and buying process. All my questions were answered, the price was fair, and every step of the process was communicated to me. Closing happened on time, and I love my new home. I highly recommend Milestone.
The MileStone crew is a great team to work with. From initial consultation all the way through closing the team was helpful and responsive. Consider yourself lucky if you get the opportunity to work with Luis, he's amazing!
Milestone Builders is very responsive during the purchase process. I would have rated them a 4 star if they were not rushing to close before the end of the year. Because of the rush, many areas and details during the walk through were not done. During our 2nd walk-through, we found a more serious pr...
My Experience at the beginning was excellent! However the builder and I agreed that I could close much later in the year to allow me to pay off some debt and be financially responsible, which made since to them and me. Wouldn't that make since to you? So, as time went on the experience started to go...
BUYER BEWARE! As someone who was in the market as a first-time home buyer, I had the absolute worst experience with Milestone. I was set to close on a newly built home in the Reserve at Brushy Creek until I lost my job and could not secure financing when it came time to requalify. The mortgage co...
So grateful for our new home. We were not apart of the design and construction process but love your beautiful layout. Beautiful construction. There were some lines in the drywall and paint speckles that got taken care of right away. The house looks great. Thanks MileStone.
Home purchasing was very smooth and as a new buyer i was very well Guided by Amanda. Loving my new home. The home is also very well planned and plenty of lights and fresh air. Very well finished. Over all i am very happy on my decision to go with Milestone. Thank You.
Excellent builder with very responsive sales and deco staff. The construction staff were top shelf and warranty follow up was very professional and prompt. Quality home and outstanding value.
I wish there are negative stars to rate milestone builders in austin/round rock , after 6 months delay from the initial tentative closing date , still they can't guarantees 3rd time postponed date as well.
till we sign the contract very nice once you sign and coming to closing , you see the actu...
Dennis, was very professional and so was Matt. Very upfront and honest from beginning to end. MileStone homes, are well built homes structures with clear and concise designs... I'm so very happy that I made the decision to call one of the MIleStone homes, my home.
I feel happy, blessed and fortunat...
Great experience. I love the neighborhood, the home and the responsiveness of their team. They jump on taking care of fixes.
Parents purchased a home from Milestone builders. Overall, the home is very nice and has some nicer features to it. The people from Milestone are overall very kind. However, there are things from the walkthrough that have yet to be fixed since a few months back. For example, a factory defective tub ...
I will never buy a Milestone home. Their sales and construction staff are deceitful, and they do not stand by their word (or contracts). Choose another builder!
Just to start, my initial representative was Kacie Riley, whom we signed the contract with. Construction manager was Brian Patton; area manager was Benjamin Blanton and area sales manager was Hiran Vivek and Greg Miller was the Vice President of sales. Purchased a home by Milestone Community Builder...
Milestone has been a great company to work with. I love my new home- it is just what a wanted. Every little problem (and there were only two little ones) was solved quickly and professionally. The home was finished early, in perfect condition and has been a joy to live in!
Nothing but lies from MileStone. They tried to NOT to fix anything from the walkthrough (removed all our blue tape) and said it was complete. Furthermore the builder stated to management that he had spoken to me and I was okay with all the issues, when he did NOT.
Now all of our trees from the g...
My home is currently in the process of getting built, starting in April. Dean from Shadow Creek in Buda is amazing to work with. His kindness and honesty is what made us go with milestone. He is constantly in contact with us and giving updates. I will be back on here leaving a review once our home i...
Just to start, my initial representative was Kacie Riley, whom we signed the contract with. Construction manager was Brian Patton; area manager was Benjamin Blanton and area sales manager was Hiran Vivek and Greg Miller was the Vice President of sales. Purchased a home by Milestone Community Builder...
Working with Milestone Builders has been a very rewarding one. Although we started off with Shannon Allen, who is awesome, Brooke Munthe took over and has seen us through to our being very happy with Milestone. We have had a few warranty claims, but those has been addressed with flying colors. If ...
I've been in my Milestone home for just over a year now. Overall, I am very happy with the house.
Recently bought a house from these people. To start off let me just say this was one of the worst experiences I have ever received . If I could go back in time I would warn any and everyone including my greatest enemy to stay far from these ppl. My house is a brand new house and the issues that I wa...
We sold our big home on Lake Travis and needed something nearby to live until my son goes off to college. We found a Milestone home in West Cypress Creek that fit the bill, not on the best lost but we were a bit late to the party. The house is built well, the appliances are all stainless Whirlpool...
I bought a New home in June of 2013 overall I had a pretty good experience, buying a house is pretty exciting and stressful at the same time. Milestone and their lender worked with me to ensure everything fell in to place with the transition of having to be out of my rental house and into my new hou...
I am writing a review that may as well be a book. The company is poorly run with several misleading practices that in most states would constitute fraud. I'll update this review (with pics) upon their completion (or possibly not) of the warranty work that has dragged out for nearly a year. If you fi...