Rebecca is extremely helpful with every aspect of the business. It is rare that you can put your complete confidence in a realty company but I have with no regrets. Don D
Great Team at Mark Hay Realty Group. Rebecca is quick to resolve any issues with Strata management .Highly recommend
Rebecca O'Mahoney handles the strata management of our unit at 65 Wittenoom Street, East Perth and we couldn't be happier with her. She is very efficient and always willing to help with any query.
Do NOT use these people.
Inaccessible, unresponsive, unprofessional and totally ripping you off.
Having rented an apartment from Mark Hay since the beginning of 2012, we have just enjoyed (almost comically so) some of the repairs/maintenance that we listed on our initial property condition rep...
My partner and I are really happy with the recent dealings with Mark Hay.
It is disappointing to read negative comments about staff turn over- unfortunately, that happens!
Our property Manager changed before we moved house and we were understanding to that fact. We always had our calls returned an...
My experience with all staff I interacted with at Mark Hay Realty Group has been excellent, staff offered a wealth of knowledge & were exceptionally helpful throughout our dealings.
Mark was dedicated to assuring my needs were met at all times and that showed throughout his staff.
I would not hesi...
Our relationship with Mark Hay started over 25 years ago when we bought our first investment property.
Mark has guided and advised us on our subsequent investment properties over this period. We trusted Mark to advise our daughter when she was ready to buy her first home.
Our relationship with Mar...
Rebecca is always very helpful and efficient when I need her help. She is very knowledgeable and understands the industry. Rebecca cares about making sure the tradesman she provides us are best available.
All the staff at Mark Hay Realty Group are professional, trust-worthy and lovely people with a wealth of knowledge who take pride in providing the best possible service to everyone they encounter.
My experience with the Mark Hay team (especially property manager Andrew Russell) has been amazing, Andrew has been professional, always available to assist with any queries, friendly and made the period of tenancy a pleasure. Thanks for the great service Andrew and team Mark Hay!
Where do I start .. well let me just say that all the lady s at Mark Hay , east Perth that dealt with my application, was more than helpful. Out of this world.. Eva , Sue , Brooke ... and all the others, I m so grateful.
I was asked to leave my previous address by my wife who gave me an ultimatum...
Hi everyone, thanks for being friendly and great to work with. I have rented a few properties previously and with the rapid turn around I was able to move in over the weekend. Huge thanks to everyone in the team, I would highly recommend you.
Mark Hay undertook the sale of our home at a difficult time in the Perth real estate market. As prices were falling and it was becoming a buyer's market, Mark was very encouraging and positive achieving a very satisfactory price in the falling market. He also helped us negotiate the purchase of an a...
Professional and reliable, couldn't have asked for a better experience when dealing with Mark Hay Realty.
Last year I bought my first property with my partner through Mark Hay Realty. The process was smooth, easy, well handled and the staff navigated and explained the whole process from start to finish. I have great confidence them and their industry contacts, who also proved invaluable.
Highly recomme...
Sue Mairs has been an amazing property manager. She is always so polite and friendly and as a tenant I couldn't ask for more. For owners wanting a dedicated service and tenants wanting an awesome property manager I would highly recommend Sue and the team at Mark Hay Realty.
I want to thank Daniel Porcaro for his excellent service and professionalism in selling the family home. Daniel went above and beyond to meet our concerns and the sale was a smooth easy process. Daniel was very understanding in what was a emotional time selling our family home of 63 years. Thanks ...
I would just like to say thank you to Casey Joseph for her very friendly and professional customer service with a recent inquiry. I would highly recommend Mark Hay Realty.
I have recently sold my property through Mark Hay and I was greatly pleased with the service provided.We advertised the unit towards the high end of the price range and thought that it would take a few months to sell as there were other units listed for cheaper in the complex.
However, the real est...
I would like to commend Julie Mills who is always a pleasure to deal with on a business level and knows how to brighten the day! Thank you Julie for the laughs and friendly nature.
Have had Amanda manage our properties and continue to find her service and Mark Hays unprofessional. As an owner and tenant be aware of Mark Hay.
Mark Hay Realty Group was a pleasure to deal with throughout my tenancy, my experience was easy and stress free.
I have had dealings with other agents that were very inattentive and disinterested in their tenants, I would definitely rent through Mark Hay again and have highly recommend their servic...
The strata managers at Mark Hay Realty Group are very reliable and helpful with managing our complex. Always prompt with replies and advice.
Excellent company, very professional to deal with. They consistently have their clients best interest at heart. Sue has been amazing and so helpful!
Thanks guys!
Very savvy and honest advice. Great team to entrust your property finding the right buyer!
Thank you Casey Joseph for you extremely helpful advice with a recent inquiry, your knowledge allowed a complex situation to be swiftly resolved. Much appreciated!
I've personally dealt with Mark Hay and the team for many years. They've always produced great results and I recommend their services.
Our present strata management team have provided the highest quality of service. Always available and ready to assist, their professional integrity and guidance has ensured our property is well managed and exists on a strong footing in all areas.
I recently purchased land through Mark Hay and for a first time buyer it was a fantastic experience. Daniel is very professional and is excellent at his job, Daniel Porcaro will go above and beyond to help you with your realty needs.
I found the staff in property management friendly, helpful and very professional. They made a stressful and difficult time a pleasant experience. Thank you.
Could not have had a better experience. Choosing a property manager to look after your properties is always a difficult decision; but i am so glad that Sue was there every step of the way, and made me feel very safe leaving my house in her hands. Very professional and easy to talk to! Thank you!
Extremely happy with the strata management service provided by Rebecca and the team. All inquires and issues are solved promptly and professionally. Great team to deal with and no issues are to small.
I have been a tenant in a Mark Hay rental property for 18 months now here in East Perth. I have nothing but praise for this organisation. Every time i have needed an common maintenance issue addressed; even out of hours, my property manager has always been contactable. I have had any matters resolve...
wouldn't brother renting from this real estate all there places for rent all dirty
and ugly plus working here totally rude and trained unuff if have a problem they don't help just money hungry waste of space in real estate market plus wouldn't buy from them ether .
We do not use Mark Hay Realty however the Property Management Team (Julie & Luke) attended a Strata Meeting on behalf of their owners and I thought they had extensive knowledge of the Act, were pleasant and professional and added a lot to the meeting that was missed out.
Rebecca has been a welcome breath of fresh air since joining Mark Hay.
Her efficient and timely manner in dealing with any enquiries I have had is appreciated by myself and likewise the dealings she has had with our strata management.
Due to the outstanding service provided by Vickie Matthews when selling our property, I would not hesitate to recommend Mark Hay Realty Group to my friends, Vickie's professionalism is second to none, she kept in touch with us every step of our sales process, and made the whole experience a truly pl...
Extremly unprofessional and unhelpful. Real estate agents are one of the least respected members of society and this company is why. Charge a fortune and provide nothing, i had to go and sort out the apartment i leased through mark hay myself on numerous occasions as they were not helping my tenan...
I've known Mark for over 15 years. High integrity, high communication.
Love your new website! I found it easy to navigate and very informative. Well done
We recently went with Mark Hay for our rental property. Emma is very friendly and helpful. She s very professional and got us a better result than expected for our property.
Kong Wong is the most driven and dedicated Real Estate Agent I have ever come across in my 40 odd years in settlements.
He is precise, with attention to detail like no other. It is a pleasure to deal with Kong Wai's clients as he is always there to lend support and follow up where necessary.
I've bought twice and sold twice through Mark and his team now. Always hardworking and professional - working persuasively to maximise the return for the seller, but also listening to market feedback to see where the deal should be. I really respect Mark, Kong Wai and the rest of the team and trus...
Rebecca has been wonderful to deal with. She is approachable, and deals with any issues efficiently.
Our tenancy with Mark Hay has been a nightmare from start to finish, I really wish I could give them 0 stars. Our experience was so bad that we decided to leave a flat we cherished solely because we couldn't deal with their lousy service anymore.
Receiving any form of communication from them seem...
Kong Wai Wong is a superstar when it comes to Commercial Real Estate sales and management. Very knowledgeable, reliable and efficient. Highly recommend
Rebecca O'Mahony is the strata manager for my apartment in Maylands.
I find her very efficient and helpful. She is always quick to respond to any requests or questions I have. A pleasure to deal with.
Unimpressed with the service. It is hard to put to words the frustration felt in trying to communicate with the company. For house issues it would often involve 5-6 calls and 2-3 emails for any true response on how the issue would be handled. There were also difficulties that my wife experienced las...
Looking at commercial property through this agent? DON'T. Mark Hay completely wasted our time, some of the worst business practices I have ever come across when negotiating / looking at a commercial lease.
Emma made moving into our first rental so simple and easy! She was very supportive and happy to answer any question we had.
THE WORST REAL ESTATE GROUP. They are very un ethical, un responsive, un professional.
They did not clean the apartment before we went in. THERE WERE GLASS PIECES ON THE FLOOR, it was dusty, stained, dirty.
the apartment was supposed to be furnished.
the micorwave, and kettle were rusted and unus...
We have been dealing with Mark Hay for many years as a Settlement Agency.
We have just been dealing with Mark on a commercial lease property for our own business and I have to say Mark has been an absolute standout out of all the Agents we dealt with during the last 12 months
The level of serv...
Thanks again guys for a smooth and professional transaction as I have come to expect over my years of dealing with your office !
Mark Hay were responsible for managing a furnished rental property that I owned and I found them to be extremely inexperienced and incompetent - inspection reports were vague and left the impression proper inspections were not actually conducted at times, there were never any property condition pho...
I agree with the other reviews on here. I used Kong Wai Wong here and trusted him. But he let me down badly and I ended up paying a lot more for the property than I should have! Very unhappy and me and my family will never use Kong Wai Wong or this agency ever again!
This is one of the worst business I have come across. I would give less than one star if I could.
I have always received prompt and helpful assistance from the strata managers at Mark Hay. I would (and do) definitely recommend this company.
The property managers here are great. So easy to deal with. Every time we have had a maintenance issue they have got on to it straight away.
Kong Wai Wong is one of the worst real estate agents I have come across. One star!
Mark Hay have been our Strata Managers for almost a year now. They are very professional and provide a great service.
Rebecca and Luke are a pleasure to deal with.
Mark Hay Realty Group manage our strata complex and I've found Rebecca O'Mahony there to be extremely knowledgeable, responsive and patient when it comes to dealing with strata issues and the council of owners. Overall they deliver a very professional service.
Luke Downie is our property manager, he is very professional and very efficient!
Worst real estate i've ever dealt with. Money hungry. Unprofessional service and very bad communication.They applied for court hearing and does not turn up twice. Caused me moral stress for the past few months due to unfair charges which turned out in our favor at last.
Would not recommand at all.
I do NOT recommend Kong Wai Wong from this agency in any way.
I went to some of Mark Hay's seminars as a 17 year old, and learnt the basics of property investing. I remember Mark talking about buying small apartments on Terrace Road in Perth for $39,000. Mark had a genuine approach that was easy to understand and not 'salesy' like so many others. 23 years on, ...
Friendly, Professional and Knowledgeable
We highly recommend Kong Wai of Mark Hay Realty Group. He was polite, professional and helpful. Kong Wai provided answers to all our questions, including strata and dog queries. He worked hard to broker the best deal possible for us. Kong Wai has a good unde...
Fantastic agency ,So helpful. Would highly recommend The Mark Hay Realty Group to anybody whom asks . Thank you Mark Hay and Team
We use Mark Hay Realty as Strata Managers. Having had bad experience with Strata Managers in the past I can say the team goes the extra mile to assist our strata run as smoothly as possible. The advice they give is the best for our strata. 5 stars are well deserved.
Sue has made renting out our first property so easy. She is extremely professional and easy to deal with. Nothing is too much trouble and I couldn t recommend her more highly. Thanks Sue
I recently concluded a tenancy at a Mark Hay property, and I've been very happy through the entire tenancy, including the pre and post tenancy stages. The service has been great.
My Property Manager was Ross Turner, and previously to Ross, Lauren Searle. Both were fantastic. They do all communica...
Very incompetent. I had to chase them up for things that are expected to be done by the real-estate themselves, including chasing up my bond from when I left the property one month prior, to which I found out the bond release form wasn't even sent in to the bond office. I had called and sent emails ...
Andrew from Mark Hay is exceptionally fantastic. I rented with them for 3 years and he was so helpful! This was my first rental experience so I had heaps of questions and he always answered with a smile. If I ever needed to contact Mark Hay, they were always ready to help. They were also EXTREMELY a...
Please don't rent from them. If you need anything done, they won't listen. All they care about is money. Please stay away from this real estate agency.
Mark Hay Realty are our strata managers and I have found them to be very professional in their dealing with the Council of Owners. Rebecca and Luke are great to deal with and make our job so much easier with their knowledge, advice and prompt attention to any issue that needs their attention.
Terrible experience. Consistently created headaches. Really need to get their act together.
Kong Wai Wong from Mark Hay Realty is extremely professional, knowledgeable, very friendly and he knows his market!! Highly recommended!
We went to see some flats in the Ellement complex (Hay street near QV1) with miss Catherine Rowland in March 2016.
First of all, we found her extremely arrogant and unhelpful, she answered all our questions in a rude manner.
All the flats we have seen were extremely dirty and had major mainten...
I bought a unit through Daniel and I found him to be pretty trustworthy and patient. It made buying my first place that little bit less stressful. I would recommend him if you're looking to buy or sell.
I am delighted with all aspects of sale of Auski Roadhouse very responsive and professional in particular dealing directly with the principal
Jim Morgan.
Would highly recommend Mark Hay Realty Group, our strata manager is Rebecca who is Amazing and is always available to help when needed.
Unfortunately I used Kong Wai here to buy a property, It was one of the worst mistakes I have made.
I could not speak more highly of the Strata Department! They go above and beyond for our complex!