Lifetime Service Center

2.4 · 41 reviews
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D
Dwight
Reviews 1
2020-12-08 23:53

These people are the WORST in customer service. I...

These people are the WORST in customer service. I needed to send in my smoker for repair. I called and advised them the packing costs were going to be expensive and the CS rep said to get a reciept and they would pay for the packing costs. I spent $54,00 for packing at the UPS store and sent it. ...

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Ed Evans
Reviews 1
2020-12-04 10:37

It took them 2 weeks and 3 telephone calls for me ...

It took them 2 weeks and 3 telephone calls for me to finally get the label for my phone that was having problems recognizing the SIM card. I sent the phone in a week ago and they are now telling my it will be another 2-3 weeks before I will get my phone back. I will be without a phone for over a mon...

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Andrew Burke
Reviews 1
2020-11-08 00:35

Filed an insurance claim on a Dj mixer I they rece...

Filed an insurance claim on a Dj mixer I they received the product "completed" the work on it and when I get it back a week later they didn't fix anything I said to fix and broke buttons even more then when I sent it in, Completely unacceptable I will never be using this service again.

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Frank New
Reviews 1
2020-10-17 16:40

I sent in my i pod to be repaired to be returned w...

I sent in my i pod to be repaired to be returned with someone else's i pod! I could maybe understand misreading the serial number it is very tiny but not only did that not match but it was engraved with a woman's name on it. The shipping process is horrible, they do not listen, and they attempt to ...

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Elizabeth
Reviews 1
2020-10-17 14:55

I am very impressed with these guys. My kindle fir...

I am very impressed with these guys. My kindle fire had stopped working and thankfully I had a protection plan (which expires next month..phew). I sent it out on a Thursday and it's Wednesday and I have it! They wrote a nice note explaining what they did and what was replaced. I highly recommend t...

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Gordon W Ross
Reviews 1
2020-10-14 22:00

My experience with Lifetime Service to repair my F...

My experience with Lifetime Service to repair my Fender tube guitar amp was excellent. The people I met were friendly and professional. I have purchased almost all my stereo equipment and televisions from Stereo Advantage and I have used Lifetime Service for over 30 years and have been very satisfie...

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Gary Li
Reviews 1
2020-09-08 08:55

I had my plasma TV fixed here and the service was ...

I had my plasma TV fixed here and the service was absolutely terrible. My repair took over a month and a half. Customer service was zero. A couple of months later my screen cracked from the inside. I took it back and was told that the repair would cost more than a new TV. Since it was unrepeatable I...

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leigh frederick
Reviews 1
2020-09-01 08:11

Service was horrible... Purchased a portable gamin...

Service was horrible... Purchased a portable gaming system for my Navy son that is on a Barge... No real transportation and no comforts of home.. Sent the part to them 3/3 it is now 3/19 and they have no idea when it will be here. They told me 5 business days... Six or ten phone calls later they st...

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Aaron Ruda
Reviews 1
2020-09-01 06:42

Our one year old refrigerator began having a probl...

Our one year old refrigerator began having a problem with the freezer not maintaining temperature about a month ago. My wife and I were referred to the Lifetime Service Center through the extended warranty we purchased. From the jump, the experience with this company was negative. When the techni...

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Nicole Pegg
Reviews 1
2020-08-02 19:02

Terrible customer service. Took my JVC in for repa...

Terrible customer service. Took my JVC in for repair (I had labor and parts warranties) and they did nothing. I left it, came back a week a later and they couldn't even fix my antenna. Or the lid to my cd player. And they treated me like a peasant when I was planning on upgrading my home stereo syst...

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Lance Donati
Reviews 1
2020-06-23 22:19

HORRIBLE.

HORRIBLE.

I sent an amplifier there through Guitar Centers Pro Coverage. It took me 4 calls over 3 weeks to get a gold of a technician. The technician clearly had no idea what he was talking about when I described what the issues were.

So I have them send it back to I can return it to the lice...

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Mike Criscitiello
Reviews 1
2020-06-18 14:03

Class Act all the way around. These guys get it, ...

Class Act all the way around. These guys get it, and have the most state of the art facility in the area. Not only do they fix my TV's with in a week, but bailed me out on my iPad's. I am a teacher and Athletic Director for my school. Broken iPads happen these guys fix it within a day. Amazing.

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pdisnute
Reviews 1
2020-06-14 09:03

I sent in my laptop for the screen to be repaired....

I sent in my laptop for the screen to be repaired. They promptly responded to any questions I had throughout the process via email correspondence and were very helpful and patient. After a few days my laptop was returned and the screen is as good as new!

I thank everyone who worked with me.

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David L
Reviews 1
2020-06-09 15:11

This place is a joke, I have sent an elite series ...

This place is a joke, I have sent an elite series 2 controller to them three times now and all the can claim is it's working fine. They obviously have no clue what they're doing. This place was used as part of a Square Trade warranty claim. I would have been better off ignoring the insurance a bo...

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Christopher Joel
Reviews 1
2020-05-27 05:01

I read so many negative and bad reviews about this...

I read so many negative and bad reviews about this place and at the time, I figured I'd take my PA speaker there because I didn't know of any other place to take it and it was just out of warranty (go figure).

Well, they are getting another bad review; doesn't even deserve a 1 star.

I took the...

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Craig McDorman
Reviews 1
2020-05-19 15:11

I talked with two decent people here during the da...

I talked with two decent people here during the day and they were great and very helpful, when i called customer service back with all the right information i got a different person at the end of the day who made it very clear that she wanted to take my $40 bucks as a BS evaluation fee before she wo...

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Gary Kastle
Reviews 1
2020-05-05 19:03

Agree with those who would give it 0 stars. Have b...

Agree with those who would give it 0 stars. Have been trying to get a replacement remote from them (Directv cust) since Feb. They can't seem to get the address right. I have explained at least a dozen times to almost as many people that the Postal Svc does not deliver to us, must go to PO Box if usi...

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Christopher Robinson
Reviews 1
2020-05-04 18:36

I wish I could give zero stars. SM-T320 was sent t...

I wish I could give zero stars. SM-T320 was sent to this shop four times, and still bootloops as soon as it connects to WiFi. They say that they've changed the main board, cleaned it, and reloaded the ROM. This device has not been opened at all, and if they only connected the WiFi, they would have s...

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mark
Reviews 1
2020-02-19 11:25

Worst experience ever. I was originally told that...

Worst experience ever. I was originally told that I would need to help get my large TV off the wall mount, no problem. This turned into being told that I was expected to help move parts from the van to the TV. Really? What if the customer is disabled or elderly, who helps do all the work then? I ca...

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Matt Hebert
Reviews 1
2020-02-10 06:35

Had to get an amp fixed for my job, they first los...

Had to get an amp fixed for my job, they first lost my hardware, then proceeded to give me the run around when I see it delivered.
They did not repair my product after 1 month. Absolutely worst service I've received after calling several times and getting the runaround. Finally could not stand it a...

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Mark Steele
Reviews 1
2020-02-10 02:33

I just recently purchased their Groupon to have my...

I just recently purchased their Groupon to have my Ipad screen repaired. I was pleasantly surprised at the speed and efficiency in getting my iPad replaced and returned to me. It was very quick and I've had it for about 2 weeks and no issues. So I'm very pleased with this company.

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Darlene Braun
Reviews 1
2020-01-22 18:02

Filed a claim and waited for a box kit that never ...

Filed a claim and waited for a box kit that never came despite calling for once twice. Eventually got a UPS label, but no box. Found my own shipping box to send tv in to be repaired under warranty that was a couple weeks from expiring. They claim screen was smashed when they opened box, yet took ...

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Thierry Housiau
Reviews 1
2020-01-21 04:33

I bought a 5 year extended warranty for my Bose en...

I bought a 5 year extended warranty for my Bose entertainment system ($295). After two years, my device didn't power, so I called Warrantech, who told me to ship it to Lifetime Service Center. I shipped it on 04/18/18 and received it back one month later!!! In worst condition, full of scratches a...

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Lic. CRISTIAN FERNANDEZ
Reviews 1
2020-01-20 02:40

They are the same as Walker Global Parts (same pla...

They are the same as Walker Global Parts (same place, same owners). DO NOT do any business with this company. They are scammers. I bought a product and paid 95 USD for a shipment through DHL on 08/01/2019 (order # 1222), but they sent it by USPS (normal official mail). When I ask they to refund the ...

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