My whole team that help me were wonderful. Brandi was great. She listened to what I was looking for and was quick to find the right car for me. Would definitely recommend them to anyone looking for a car to go check this crew out. They have it down on customer service. You never feel rushed nor are ...
We were stuck without trailer brakes. Labonte Chevy got things worked out and back on the road.... thank you Justin and John in service and of course the Master Mechanic DOUG !!! We can't thank you enough. They have a can do attitude! And they do it!
DO NOT ever buy a car from Terry Labonte, they are the worst dealership in town! Horrible customer service and even worst Service Department. Don't waste your money on their junkers.
Worked with me and helped get my husband in a new truck. Truck had a bad tire. They replaced it and answered all questions we had. Will go back when we need another truck.
The upside was that we got a great deal on new car that was left over from 2018. The downside is that the transaction took much more time than we were told and created a lot of unnecessary inconvenience and stress as a result.
We have had plans to meet an associate at noon and also have an 18-mon...
Awesome experience they were able to get me in the perfect vehicle. I love my Traverse!
Every time I come To this chevy dealer I have the worst experience ever,and lie to me multiple times. And always with a bad Attitude,worst customer service ever.
Mr Tony Hall was very professional and patient on December 10, 2020 as we made purchase of a vehicle. We are very pleased.
Gene was very professional and knowledgeable when he sold me my car! The easiest car buying experience I ve ever been through! Go check out Gene Kinney at Terry Labonte whenever you decide to buy your next car!
James Weinberger was a very helpful and nice salesman. Everyone I worked with and talked to was very nice and knowledgeable!
I highly recommend this dealership. Everyone is very helpful and James Weinberger really helped with my car shopping needs!
Very great experience buying a new car. Easy and painless. With no pressure to buy.
Service was quick. Only problem was that I requested the cabin filter to be replaced, but the engine filter was replaced instead. Both needed replacing. I later replaced the cabin filter myself, which was not as hard as I thought, thanks to a You Tube video.
last tuesday-brought my sons car up to collision department-he had a wrinkle in the front right bumper. Labonte called enterprise rent-a-car for me-they showed up 5 minutes later. They called my son monday pm and said car ready. I went up tuesday morning and looked at the car-excellent, excellent jo...
Jonathan is the best sales rep of all time! On Behalf for the whole Dilsmore family thank you for helping us into a bigger and better car! We love the Tahoe and recommend it to anyone
Courteous, Friendly, knowledgeable about the vehicles they perform services on. They let the customers know the prices before they perform they service.
I really enjoyed my visit at the dealership, the facility was very clean and everyone was wearing their mask. I was able to get in and out for my oil change, will definitely be returning. Thank you!
Not happy that my new truck has been in twice already for same issues and still not corrected.... For almost 60k I would expect a better product or at least get it fixed right.... Not sure I made the right decision buying this truck..
Rome, our salesperson, was great. I would recommend him in a second.
Had a great experience working with Rome, found what I need and I was out the door. I would definitely come back
Excellent staff very knowledgeable D'Anthony Williams very professional sales Rep
Matthew Lawson and Jason Cappo made what I thought would be a difficult process a pleasurable experience. Prior to my new Malibu, I had a Honda and thought that I would not leave Honda, but after working with this Sale Team and enjoying my new Malibu, I am ecstatic that I did! This is my 4th Chevrol...
They had the car I wanted. The internet sales guy gave me the published price and unsoliced said they would give me a better deal.
We went into the dealership and the sales manager would not budge on the price.
The car was dirty and had been sitting somewhere outside for 15 months.
The MSRP was $...
The Body Shop was great they did a great job on my Kia Cadenza
We had an appointment at 10:00 a.m. to get my husband's sunroof issue checked. Got there at about 9:50. Towards the end of the day around 4:00 p.m. we were advised that it still hasn't been checked on yet. They felt bad they wasted our entire day and offered us a whopping free car wash.. We don't wa...
I bought a Vehicle a couple months ago. I was torn between an SUV and a midsize car. After test driving the SUV I really loved it. The salesman, Nicholas Ervin was very helpful with explaining every detail of the vehicle. I mentioned to him what I could afford and exactly where I needed my payments ...
My search started on the internet and I received an email from Jason Cappo asking me to come in and see someone.The first day I went looking at Terry Labonte Chevrolet I was greeted by several gentleman(A+)! Jason greeted me and introduced me to MY GREAT salesman BJ Hamilton. BJ got right on the job...
I drove 3 1/2 hours thinking I would get a great deal that was posted on the internet. The prices listed are a gimmick to get customers in. I did not want to leave empty handed after the drive so I went ahead and purchased a new 2020 Traverse. Mike in finance was extremely pushy to purchase an exten...
Marvin Bennett was nice and very helpful made the whole process very easy. I would recommend this dealership to anyone looking to buy a new car.
I usually hate getting a new car because of the process. However, I can say this location changed that with the help of Nicholas Ervin.
When making a big purchase I like to take my time and Nicholas did not rush me. He understood what I was looking for and let me take my time reviewing options and...
My family and I have been working with Joey for years. He's really sweet and stayed in contact to make sure I found the perfect SUV.. I would highly recommend him.
I love the ultra modern atmosphere, the kind staff that will greet you as they pass, and my salesman Rome. He worked a great deal for me, very professional and knowledgable of the car he sold me. I'm looking to come back to trade my car for a Chevy SUV, and will ask for Rome again. A good salesman ...
I had a great experience at Terry Labonte Chevrolet, Marvin Bennett was very laid back and easy to work with. Great place to buy a car.
I am a chevy guy and I would never buy a car from Terry Lebonte Chevrolet. The sales people are extremely aggressive in their sales tactics and hunt you like vultures. Even after finding the car I wanted I returned to the dealer because it it very close to where I live and again, Im a chevy guy. I a...
I am a longtime Chevrolet owner. I ve bought my chevys in states all across the country. On a recent trip to North Carolina I stopped by wendover for a routine tune up and was met with a very fine young man. Nick Ervin helped me so much and was very welcoming. My wife and I ended up doing business w...
Key Gibson was fabulous! Her service was outstanding!
Friendly, courteous service by Brandon , with a full explanation of proposed repair service for our automobile made our visit quite comfortable. If you have a problem, this agency has a superior staff to answer your questions and resolve your issues.
Went above and beyond to help out with an issue I was having which was caused by another dealership.
It was a great experience shopping here, Eddie was really helpful, patient and cared for my ineterest, he offered me different options and explained me all the details of the purchase and the paperwork. The whole process was really easy and Eddie even followed up the days later to ask how the car wa...
Service was excellent By Noel Armstrong & car runs like new !!!!
Jonathan Smith is the best!! Loving my new Suburban
Our experience at Terry Labonte Chevrolet was a complete waste of time. We had an appointment to test drive a particular vehicle. The salesman we had talked to on the phone was not even there and no one else knew anything about the deal we had been working on when we got to the dealership. We wer...
Dishonest business practices to include intentionally misrepresenting price/ quotes
Nicholas Ervin was very professional and great to work with. He made the process very easy and I will go back to him again.
Yesterday, I purchased a new vehicle and my experience with this dealership was amazing! All of the employees were very friendly and they all went above and beyond to make sure I was taken care of. They also took the time out to make sure I understood all of the features in my new car and they even ...
I enjoyed the service I received, all of the employees were attentive and knowledgeable. A great experience overall
Friendly and helpful staff, did not feel pressured or rushed into anything.
Key was very helpful and she answered all of our questions. She was very patient and gave us a host of information. We will be back in to make our purchase with her very soon. If you need assistance with your vehicle purchase go see Key!
I had a great experience at Terry Labonte Chevrolet. The staff was very friendly and knowledgeable. My service was completely smoothly and in a timely manner. Will definitely be returning in the future.
Sales are by appointment and you are assigned a salesperson immediately. Overall, the organization runs very smoothly. One thing to keep in mind is that negotiations begin very far apart. The buyer goes by Autotrader and Terry Labonte bases their offer on MSRP minus incentives. Given that, it was a ...
Great people working there. Not just service dept. but sales dept. also. Will never go to another Chevy dealership.
My sales team stayed late on New Years Eve night just to complete my sale. Everything went smoothly from start to finish. Thanks to everyone
Just purchased a New vehicle from Joey at Terry Labonte Chevrolet. He was easy to work with, listened to my wants and needs as well as gave me a great deal. Thanks to everyone at the dealership I got the vehicle I wanted.
Bought a new car and I love it!!! Great experience!!!
I messaged Terry Labonte Chevrolet about a used 2018 Chevrolet Camaro they had on their website. After having both verbal and text exchanges, I was assured that the car was on the lot and for sale. I scheduled a time and proceeded to drive over 3.5 hours in snow and ice to Greensboro to see this car...
I had a great experience at Terry Labonte Chevrolet Greensboro North Carolina Joel was my salesperson was wonderful to work with very knowledgeable about the vehicle that I purchased would recommend anyone is looking for a good Chevrolet to look into Terry Labonte Chevrolet
My experience with Eddie at Terry Labonte was excelente. Very profesional and caring he offered beverages and listening to our concerns. We purchased a 2020 Chevrolet Silverado 1500 in September. We later went back and purchased a 2020 Chevrolet Traverse 17 days later because of the excellent servic...
Waiting area was nice. Scheduled an appointment my oil change took an hour. Service rep was really nice.
Adam was great working with me. He understood my concerns and answered all of my many questions. I have known Eric the Tech for year but have spoken to him in about 12 years. I was surprised to see he still work at TL. I knew then it was in good hands and TL must be a great place to work!
I took my car for repair Terry Labonte repair one problem Check engine light was one when i picked my car up i though the problem was taken care of bought my car home park it went to drive it sunday engine came back on. I dont understand i spent a lot of MONEY I hope when i return i will be taken ca...
I love the service team at the dealership.
Adam Couch always helps me and makes the process as easy as possible! The loaner cars are an absolute plus!
Michael Thomas and Alex Meisel were absolutely amazing! I was nervous about what my payment would be because of my credit score but they both worked with me and got me to a comfortable payment for the car that I wanted. I was able to upgrade my Chevy Cruze and they made the whole process quick and p...
Brandon was awesome & patient with me even though I was very vocal and upset over my wife's car breaking down and did not allow him to finish a sentence. .Still he jumped through hoops to get the part ordered and a loaner car for me. Great service !!!!
Kaleb A. helped us out today, he is great!!! Kevin sealed the deal in finance. Terrific experience... I only wish they would have sent us out with a full tank of gas maybe next time
The entire staff at TLC that we worked with were helpful, courteous and respectful! They even have been after the purchase! This is our second Bowtie bought at this dealership . . . however, we have sent several people over the years to TLC for their car purchases and will continue to use and recomm...
Great customer service, had a good experience buying our truck with D Anthony. Would recommend coming here for sure if you want good customer service!
I went by the dealership the other day looking for a used car for my wife. Salesman named Gene was very helpful and answered most of my questions
Unfortunately, there's truth to what I've seen others say here. Do not trust the pricing that you see online nor the discounts that you may qualify for, even if you take the time to read the disclaimers and fine print online.
I found the exact vehicle that I was looking for here so I made an appo...
Contract was quick and easy.. very professional experience
Costumer service was absolutely the best. I was their for my oil change in they where super quick about it thanks for all you do it's greatly appreciated.
I had to have factory recall done on my 2015 Colorado. The recall required an inspection of the recalled part in question. If the inspection passed a simple brace and clamp would be installed. If the inspection failed extensive work would need to be done to replace the recall part. This dealer sai...
Associate Scott Fuller did an excellent job on helping my daughter on her first car on her own.. Hands down to him and Management/Staff. Everyone welcome us with open arms. Will use the them in the future.
Service Dept:
-I called to schedule Safety Recall Services and s/w Chuck.
From the initial phone call Chuck seemed disconnected, I told him what I wanted and he didn't ask any questions etc so I questioned him, "do you want me to read what the paper says" his response, ok read it.
-I also questio...
will update when everything goes through. Johnathan was a pleasure to work with
Unprofessional and definitely not customer oriented. Spent 5 hours at the dealership to get denied a car when majority of what we talked about could have been discussed over the phone. Got the brushed-off feeling as I was being told they would call me and let me know if anything is possible. No one ...
Service department was friendly and informative about my issue. The solve it at the price and time they said they would
I looked at a lot of the Colorado trucks. But never seen a salesman to ask questions. Makes me wonder about their service after the sale. Have a great selection of trucks but if I have to hunt a salesman down...... so I just left
I was in need of a new car last year. Nicholas Ervin was very helpful. He made sure that I left with a car, all in the same day. Thank you!!
Go see Michael S. Thomas at Terry Labonte to have great amazing car buying experience .
One of the worest place to go get you Vehicle serviced . Their service reps are very unprofessional especially a man named Robert Thomas. You have to look a certain way to get quality service from him! STAY AWAY PEOPLE BEWARE!
Bought a vehicle from moises. Bought a 2017 malibu i saw in the lot. Great experience and service was quick. Thank you!
If i could Give Your service Department ZERO Stars i Would. I Made a appointment for Saturday only to get there and for them to say the tech to fix my problem wouldnt be there till monday so what did i make an appointment for and everybody i talked to in the service department is just Rude Very poor...
I bought my first new car 3 yrs ago wiyh Terry Labonte and since then i have had absolutely nothing but great service. The service team is always looking to make sure you don't have to pay extra for stuff you don't need. And Robert one of the service customer service has gone above and beyond to he...
Awful customer service. Was told thank you for wasting our time as I left the store because I didn t accept the offer they gave me.
Great service and friendly knowledgeable staff. Very fast