Was very rude and declined to send someone out for a quote because I mentioned I was looking into a swim spa as well. She advised they are accepting serious inquiries only and they are very busy. Well, that's great for them, I'll just take my money elsewhere.
JJ, Dustin, Kevin, Kale, Travis, Robin, Beth have all been amazing. They built us an extraordinary pool, and their service has always been so on point, so fast at responding to us, resolving issues and helping us keep our pool running great.
We chose Klapprodt to build our pool after getting bids from several other companies. We worked with Aaron for the design, and he was very patient and accommodating with our requests and designed exactly what we were looking for within our budget. Cameron was the superintendent for the construction,...
Such an amazing experience with Klapprodt. We did our research and asked around there are so many builders in the area but finally went with Klapprodt when we found consistent and honest feedback from folks we knew that built pools with them. At the same time we built our pool we have several frie...
Our Klapprodt pool in Southlake is about four years old. We had some drying / cracking tile on the top edge of our spa. Jeremy and his team (Kevin and Travis - thanks!) arranged to have the top edge re-contoured and tile replaced. The completed product is looking great.
Really appreciate Klapp...
Klapprodt built our pool March - June 2020. It was a great experience, I found all of the staff to be friendly and down to earth. Blake was our sales guy and I have to say, we may not have a pool if not but for the incredible 3D video he did which transformed our backyard into something we never c...
They were overwhelmed by the storm, but had no interest in helping anyone who was not already a customer. Kind of understand, but they built the pool at the home I just moved into, so I expected a bit more effort from them.
I ve been with Klapprodt for 15 years and been happy with them until now. Although I ve spent roughly $50,000 with them over the years (monthly maintenance fees, pump replacements, pool re-plastering, filter cleans etc.), today changed my mind about our relationship. I was charged $155 labor to put ...
Travis, Clint, and Cameron just saved my husband's life (partially) by coming over and solving some issues (self-inflicted to be clear), but they saved the day nonetheless. Noise issue, dirty, and our Aquanaut not working. Thank you for coming over, cleaning the filters, testing to make sure there w...
I had several friends recommend Klapprodt and a couple of their competitors. Aaron came out to my home on April 5th and promised a design in a couple of weeks. I sent an email on April 24th and then texted Aaron on April 27th. He apologized in an email on the same day and promised to have somethi...