IATA

2.7 · 487 reviews
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Ricardo David Jusino Rosario
Reviews 1
2020-09-24 07:50

Cuba is one of the great countries of the world th...

Cuba is one of the great countries of the world that everything should visit more than once. Your people are nice as well as their culture. As a good Puerto Rican that I am, we value the greatness of this nation and, More

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IRH Gmail
Reviews 1
2020-09-20 05:36

Terminal 2 has a low quality service, many employe...

Terminal 2 has a low quality service, many employees treat people with a bad face, shops bother open every flight time, there are always unused windows. It has 2 mats and the luggage can go out on both sides so you will need time to find your suitcase if you travel alone. There are no hygienic mater...

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Jenifer Mejia
Reviews 1
2020-09-17 23:20

In this airport the employees are stealing things,...

In this airport the employees are stealing things, they stole two glasses, my watch and a chain, apart from that when you arrive in migration they treat you very badly. Take note before traveling through this airport valuable things in your hand luggage because they are good thievesron

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Jose Proenca Mendes
Reviews 1
2020-09-16 22:15

Very long and complicated Alfedegas .... countless...

Very long and complicated Alfedegas .... countless queues.

After passing the customs and while waiting for the chek-in and boarding, there are practically only stores selling rum.
The food stores are 3 or 4 and they had no product to sell. The unfriendly staff (state officials) did not fulfill t...

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Viktor Milko
Reviews 1
2020-09-14 20:20

Havana Airport. Old, dirty and stuffy. Comfortable...

Havana Airport. Old, dirty and stuffy. Comfortable only near the check-in counters. Wifi is paid and terrible, it's just not there, nothing was thrown out of money. Passport, customs, security checks are slow but tolerable. On the departure were all 45 minutes. Upon arrival 2 times longer, luggage w...

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maria sanchez
Reviews 1
2020-09-14 03:59

solo quiero hacer unas preguntas

solo quiero hacer unas preguntas
es mi primera vez que viajo de nuevo a cuba, quiero saber cuantos kilos en valija puedo entral; he comprado una maleta en la blue panorama de 32 kilo, y me ha dicho que tengo derecho a la maleta normal de 32 kilo, mas la otra maleta de 32 kilos que compre, y una mal...

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Felix Neudel
Reviews 1
2020-09-13 04:32

The airport is not really clean (specially the res...

The airport is not really clean (specially the restrooms), terminal 3 might be the cleanest. Unfortunately everyone thinks, that terminal 3 is the international terminal. But my flight to Germany was from terminal 2. There is no other way than to take a taxi there, but the drivers don't want to driv...

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Daniel Burrueco
Reviews 1
2020-09-12 20:57

Small airport, has no restaurants inside. There is...

Small airport, has no restaurants inside. There is no public transport to take to go to Havana (taxis charge you a minimum of $ 25 regardless of your destination).
Internet connection is limited to one of the boarding gates and the price is $ 4 an hour! (and in maximum blocks of 30 minutes, which m...

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Mateusz Ko
Reviews 1
2020-09-06 16:06

Watch out! The claws there !!!

Watch out! The claws there !!!
Pay attention. Although you can't really do anything. We flew Condor from Havana to Frankfurt on 12.12.19 and items were stolen from my suitcase. I'm really angry. Apparently it has happened several times as you can read here. Would like to know if Condor pays for it.

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Phillipe de Brito
Reviews 1
2020-09-05 14:16

I have traveled much, but never seen an airport wi...

I have traveled much, but never seen an airport with separate terminals. 1 for internal flights, dark and noisy. Terminal 2 where all the starving people wait for news from the civilised world Miami, and Grand Cayman. We can barely enter because of the crowd and of coarse they do not open way. so I ...

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Michal Strapaty
Reviews 1
2020-09-05 02:42

Taxi to old Havana should cost app. 20, max 25 CUC...

Taxi to old Havana should cost app. 20, max 25 CUC. You can exchange money on the second floor (departures). Exchange rate is the same as in the city center. Exchange euros, because there is surcharge of 10% on usd.
In the departure hall there is WiFi (you need a WiFi card) and one buffet with limi...

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jc gm
Reviews 1
2020-09-02 16:29

The billing officer (Cuban aviation) charged me wh...

The billing officer (Cuban aviation) charged me what he wanted for the bike and I kept the money for him. Nor did he receive me.
The currency exchange to go did not give me receipt when I asked for it I realized that money was missing when I asked for it I refused but the numbers do not lie I had t...

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Ricardo Fernandez
Reviews 1
2020-09-01 19:39

Hello, I respect the comments of the ..

Hello, I respect the comments of the ..
others but I share them .. I have gone ..
And I have not had any problems ...
They speed me up fast and soon I'm in
Yellow taxi heading to rest..ok
Pure Life....

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Chris W
Reviews 1
2020-08-28 14:10

Very horrible. No ATMs or any real access to mone...

Very horrible. No ATMs or any real access to money, there is one small money exchange counter (cash only) for the entire country, so the lines here can sometimes take HOURS just to get some Cuban currency so you can catch a cab from the airport to wherever you're going.

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Gerardo Suarez
Reviews 1
2020-08-26 22:30

It happens that several forms have to be filled wh...

It happens that several forms have to be filled when you arrive in Cuba and well the staff are not the friendliest people in the world, they make you take a series of turns and some of them cater for you. On the other hand you also encounter very kind people who help you in a good way, let's say it'...

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Alexandre Gentil
Reviews 1
2020-08-25 00:24

Very small boarding area, dirty restrooms, cockroa...

Very small boarding area, dirty restrooms, cockroaches crawling on the ground in the boarding area, no choice if you wanna eat something. Food is expensive for Cuba and waiters don't care if there are huge lines... Overall it's a poor service. And at last no Wifi or sometimes you can get WiFi in som...

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R H
Reviews 1
2020-08-23 12:47

Probably the worst airport in the world and also t...

Probably the worst airport in the world and also the national airline which is currently almost in bankruptcy. I can only compare it with any airport in Syria, Yemen or Timbuktu. The service areas are poorly supplied, the AC turned on to a minimum, the restrooms missing basic necessities. The ent...

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Damien Joyeux
Reviews 1
2020-08-22 00:50

Air-conditioned, the airport reflects the cleanlin...

Air-conditioned, the airport reflects the cleanliness of Cuba, it is dirty. In the lobby, few shops, they offer local products, expensive. In the duty free, we can find imported products but the prices are crazy: 30 cuc the package of m & m's, I remember that 1 cuc 1 euro ... The rum is cheaper du...

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Francisco Dorantes
Reviews 1
2020-08-21 16:15

Here begins and ends your adventure through Havana...

Here begins and ends your adventure through Havana ...

The airport is small compared to others, you must be patient to receive your luggage and go through customs.

You can change to get cash for CUC or Cuban Peso (if you do not find in Havana several casas de cambio). Cash is important, since ...

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Elia Gallardo-san-gabriel
Reviews 1
2020-08-21 05:12

This place is incredible out of ethics, I visited ...

This place is incredible out of ethics, I visited havana one week ago with my family it was a really bad experience at the customs, these girls all of them, Despotas, arrogant, rude, unfriendly. They should train them to receive tourism in an educated way plus They looks vulgar with those miniskirts...

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Dafne Delgado
Reviews 1
2020-08-19 13:56

As always it is a huge disgust to enter or leave t...

As always it is a huge disgust to enter or leave this airport only for the horrible treatment they give and especially to the Cubans themselves ... This time Mrs. Esperanza dispatches the outside of terminal two where the seats are for sit down, treat people with a huge despotism and did not want to...

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Vincent Meny
Reviews 1
2020-08-14 10:18

Airport quite bright red and white dominance. Many...

Airport quite bright red and white dominance. Many tourist shops in the main lobby. The duty-free is under-sized despite its exorbitant prices (45 for 6 Toblerone bars!). Cleanliness almost nonexistent. Not really a pleasure to wait for his flight here ...

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Erimar Da Silva
Reviews 1
2020-08-11 18:12

Very fast to carry out the check, the beautiful an...

Very fast to carry out the check, the beautiful and quite modern infrastructure in relation to the rest of the country. Some seats require maintenance because it is very difficult to sit. Bathrooms require places to change babies. In general the staff very friendly and attentive. In the sales kiosks...

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Elvira Maahs
Reviews 1
2020-08-10 08:47

Sexy skirts everywhere, all the working girls here...

Sexy skirts everywhere, all the working girls here wear sexy skirts and long white socks.
They are nice thought and is easy to grab a taxi, they also have exchange money right outside, is better to exchange the money there than before you leave your destination , they pay better there.

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Edoardo pilati
Reviews 1
2020-08-10 07:57

I have been traveling for many years, but I have s...

I have been traveling for many years, but I have seen such an inconvenient airport (perhaps) only in Tunisia.
The visa check staff is really rude and rude. I asked if there was a smoking area after a security security check and he said yes, when I went by I asked another and he said no.

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P T
Reviews 1
2020-08-09 12:24

Please note: airport departure fee 25 CUC was canc...

Please note: airport departure fee 25 CUC was canceled on mid 2015, this tax was included within your booking.
Airport lounge welcomes only airfrance/America elite members, other skyteam elite plus are not allowed, even when traveling Airfrance. Priority pass is also not allowed. Departure zone sna...

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Happyhour cal
Reviews 1
2020-08-07 23:30

First, Arrival:

First, Arrival:

1. There is no wifi so be sure you have your ride to wherever you're going lined up. If not take the Classicos but the ones at the airport are expensive and are a fixed rate (though I'm sure you can negotiate).

2. Make sure you have CUC or CUP to pay.

3. No signage no help...

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slrCHEF by slr
Reviews 1
2020-08-07 19:57

Small and boring Airport with only very few shops....

Small and boring Airport with only very few shops. Everything seems to be very expensive except national Cuban products such as cigars. Staff is very nice, but most of them don't speak English very well. Especially in the arrival area the air conditioning is very poor, what is very unpleasing when ...

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BDT L
Reviews 1
2020-08-07 18:47

I went to Cuba 4 times and I love it. The airport ...

I went to Cuba 4 times and I love it. The airport itself is far from ultra modern but I have seen worse.
Every time this smell of frying that is typical and that when I leave the plane, I say to myself, I'm there
It is true that the baggage can be very long but it is not the end of the world. Pat...

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Dr mohammad
Reviews 1
2020-08-07 02:40

The worst airport I have ever been through, starti...

The worst airport I have ever been through, starting from the arrival until departure everyone is asking for a bribe ( illegal money) . Unfortunately all the employee are corrupted, SCAMS everywhere. It was really a very unpleasant experience for me & I will never go back to Cuba again. The baggage ...

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Stephen Murphy
Reviews 1
2020-08-06 18:06

This place has improved a lot from the disaster zo...

This place has improved a lot from the disaster zone it once was but is still sub-standard. The main area that still needs sorting is baggage handling - luggage took well over an hour to appear on the carrousel on my last visit.

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Simon R
Reviews 1
2020-08-04 18:35

BEWARE.

BEWARE.

Do not put anything valuables in the checked luggage! Got my stuff stolen.

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