Great brunch on Sunday, and COVID -19 Safe. Excel...
Great brunch on Sunday, and COVID -19 Safe. Excellent customer service, a must-see.
Great brunch on Sunday, and COVID -19 Safe. Excellent customer service, a must-see.
I have stayed many times at the Granduca and I am sad to say this will be my last! The VP of Operations, Larry Bundy is extremely rude and doesn t care about customers. We had issue after issue, including a dirty sock in my pool chair! The final disappointment came when a male maintenance worker wo...
This is the second time I ve stayed here. The first time, I came in utter sorrow, and the staff went out of their way to make me feel like more than just a guest. I ve stayed down the road at the post oak twice as well now Granduca wins for class done right. The service is just top notch all the wa...
The Italian restaurant is truly amazing . Excellent taste . Argentina is the name of the waitress that prepared our tiramisu dessert right in front of us for my daughter s birthday.
It was a rally nice experience .
We will be back again !
Went for Afternoon Tea. The sevice was not good, waited 45 minutes for anyone to bring food to table. I had to find a manager to help, who was not much help. Once th food arrived it was good, but the experience was ruined for me because of the terrible service.
Room dusty on arrival, in-room bar empty. Food was good and staff was generally friendly and helpful. Some of this can be fixed. And, like allot of places, the staff blames covid for poor service. The big reason for the bad review though is that things were stolen out of our room and the hotel is in...
Nothing to complain about. Staff was nice, room was quiet, well appointed, clean.
I attended a wedding here, and the place redefines opulence. From the outside dining area, to the reception hall, and to the staff, it was a memorable experience.
This would be a great place to renew your vows, enjoy a Michelin class dinner, have a second honeymoon or to hold an event.
The sta...
Had the most wonderful afternoon tea here! We had the Granduca Afternoon Tea with a mix of pastries, savory bites, Prosecco and tea! The staff and service were very nice and everything tasted great!
Best Hotel in Houston! This hotel is an Italian oasis, it feels like a home away from home. My husband and I had a magical experience from the moment of arrival until the moment we departed. Immaculate and large rooms, lovely pool with a jacuzzi. It is the best place to stay and relax.