Holiday Taxis

3.8 · 1407 reviews
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Anne
Reviews 1
2020-12-28 18:06

The transfer from the airport to the hotel was sat...

The transfer from the airport to the hotel was satisfactory however the return journey was like taking your life in your hands. The driver did not check his mirrors once meaning several near misses and he drove so fast in some places that the brakes were screeching when he needed to stop again causi...

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Lauren Bailey
Reviews 1
2020-12-28 17:02

Be careful when booking!! I booked a airport trans...

Be careful when booking!! I booked a airport transfer a month early and made an error with the time (chose am instead of pm). Emailed them straight away to amend the time and was told it couldnt be done. Unsure why this is; surely they could amend the time somehow? I'm travelling for a whole month t...

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Carl White
Reviews 1
2020-12-28 08:48

Off our flight and onto the bus with no fuss, read...

Off our flight and onto the bus with no fuss, ready for our transfer to our hotel. Unfortunately we then waited on the bus for 1 hour in the heat (no air con) waiting for other passengers from other flights, with no explanation from the driver. Better going back to the airport though, no delays.

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Sn999183 Dcc
Reviews 1
2020-12-28 05:28

Booked this for Las Vegas, was a shared ride with ...

Booked this for Las Vegas, was a shared ride with no more than 6 people. When we arrived we had to wait for taxis and appeared to have to wait until enough people to ensure the ride was
'Shared'. After a 10 hour flight we wanted to just get to our hotel, we waited about 20 mins waiting for taxis ...

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Gail Hoffman
Reviews 1
2020-12-26 03:39

Drivers make a huge difference. From airpirt, we...

Drivers make a huge difference. From airpirt, we got NO assistance with our luggage and the driver talked on his cellphone for 45 minutes. We were told we'd get local info about Iceland during this time , but got none. Conversely, we had a wonderful driver back to the airport. She was personabl...

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Vijaya Ahtti
Reviews 1
2020-12-25 11:34

Travelling from the airport to Alcudia. Instructio...

Travelling from the airport to Alcudia. Instructions to find the coach were good and we boarded quickly. However, it took almost an hour to leave the airport, which to be fair, we were warned about.
BUT, then the coach took about three hours to get us to our hotel rather than the one and a half hou...

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David Bainbridge
Reviews 1
2020-12-24 16:30

Good driver but had to wait for quite a long time ...

Good driver but had to wait for quite a long time at the airport prior to completing the journey to Albufeira. The return trip was also a bit of a problem as I went to the hotel early for the return journey to find that the driver was already there more than 20 mins. before the pick up time.
Sugge...

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Les Wojarski
Reviews 1
2020-12-23 22:35

ABSOLUTELY AWFUL!! Driver was 30 minutes late pick...

ABSOLUTELY AWFUL!! Driver was 30 minutes late picking us up at the airport. Then on our return the driver did not arrive, we kept phoning the company who said he would be with us in 5 minutes, he eventually arrived and was ONE HOUR LATE. The receptionist at the hotel also told us that the same firm...

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Sharon cooper
Reviews 1
2020-12-23 21:02

We ordered a taxis to pick us up and take us to th...

We ordered a taxis to pick us up and take us to the airport from JFK airport. On both occasions the taxi did not turn up. We emailed this company twice on holiday and subsequent complaints from July have been completely ignored. When we checked the taxi company in New York they had booked for us it ...

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Daniela Scialfa
Reviews 1
2020-12-23 13:10

Awful online form for booking, even more difficult...

Awful online form for booking, even more difficult to get help in order to amend a booking.
Lost hours of time in order to fix it (and still don't know if I succed)

Want to offer a good service?
Improve your booking online form and make things easier, make it possibile to amend things without h...

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Vic Bradbury
Reviews 1
2020-12-22 20:06

Picked up on time at Madrid airport, and the hotel...

Picked up on time at Madrid airport, and the hotel on our return journey.
Clean, modern ,comfortable mini-buses with helpful, competent drivers.
Excellent value for our 16 strong party. Would recommend and would use on future trips.

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Ursula Neil
Reviews 1
2020-12-22 03:25

Good trip from Rhodes airport into the city centre...

Good trip from Rhodes airport into the city centre. Our driver was very caring and waited until the lady from the hotel came to guide us through the pedestrianised streets to the hotel. It would have been difficult to find on our own.

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Omolara Savage
Reviews 1
2020-12-21 22:46

Booked our transfer on the Holiday Taxis website w...

Booked our transfer on the Holiday Taxis website which was straight forward and not too pricey compared to others. Easy connection from the Palma airport to our hotel at Ola Maioris. Driver was very polite. Journey took us about 20 minutes....no issues and I ld recommend Holiday Taxis to anyone

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Spike Abbott
Reviews 1
2020-12-21 04:29

On the pick up from Heraklion airport we were put ...

On the pick up from Heraklion airport we were put on a 40 seat coach which entailed 4 drop offs before ours, I was expecting a private Taxi as the company name suggests. On our return I was instructed to report to another hotel reception with our suitcases which was across a busy road and over 1lm...

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Mat j Seifert
Reviews 1
2020-12-21 02:12

I ordered a Tesla S car from Amsterdam Airport to ...

I ordered a Tesla S car from Amsterdam Airport to the city center. There was a Nissan car that didn't fall into the class of the car I paid for. Upon request, I was given back less than 5% of the price that it is otherwise a standard price. This is really the insolence and mockery of the customer. E...

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John James
Reviews 1
2020-12-20 08:37

I use Holiday Taxis 5 or 6 times a year. The lates...

I use Holiday Taxis 5 or 6 times a year. The latest booking was a speedy coach return transfer from Tenerife South Airport to Los Cristianos and cost just under 10 . From the time I presented my transfer voucher at the transfer companies desk at the airport it took less than an hour to get to my ho...

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Danny Bowles
Reviews 1
2020-12-19 14:57

Great service. Our driver was waiting for us with ...

Great service. Our driver was waiting for us with a sign as we arrived at the airport. On our return collected us at the hotel bang on stated time. I use the app as it has all the details available at a glance. Will definitely be using Holiday Taxis again.

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David Kiely
Reviews 1
2020-12-18 17:49

Minor hitch at the arrival desk with the local com...

Minor hitch at the arrival desk with the local company - I had made a short notice booking (1 day before travel) and the girl at the desk could not / would not find the booking & sent us to a multi drop off coach - that was filling up fully and I had paid for individual transfer, so returned to desk...

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Terry Hemmingham
Reviews 1
2020-12-18 10:58

Taxi ready and waiting at the airport very good dr...

Taxi ready and waiting at the airport very good driver and attentive very surprised at the quality of the vehicle on the return we were picked up at 07-15am same driver same vehicle
wouldn't hesitate to book with this company again

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Carole Murty
Reviews 1
2020-12-16 21:28

Disappointing- tried to move taxi pick up back by ...

Disappointing- tried to move taxi pick up back by one hour due to a time change of an organised trip. Gave 6 hrs notice but received a refusal when we politely asked for this to happen. Had to pay for both this trip plus an alternative taxi.

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P G
Reviews 1
2020-12-16 01:05

Extremely bad service which has to be illegal. Fat...

Extremely bad service which has to be illegal. Father tried to amend his transfer but he couldn't and had to book another. This is wrong so I volunteered to take him but canceling 10 minutes after booking wasn't possible without losing 100% of the fare.

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Cece Playz
Reviews 1
2020-12-15 15:02

Where do I start! Booked these 3 times this year f...

Where do I start! Booked these 3 times this year for 3 holidays , absolute joke this company. Not once have I had a collection time sent to me until after I m home! Rang emergency lines which on hold for 30+ minutes , my Paris one was 30 mins late , Rhodes we called and called and just told they wi...

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Jane Morris
Reviews 1
2020-12-15 12:32

Got a text to say our pick up time would be 18.30....

Got a text to say our pick up time would be 18.30. we waited outside hotel rang up at 18.40 to be told our pick up time was 16.00.and we should have rung up to confirm. Why send a text to confirm time that was wrong. We had to catch a taxi to the airport at considerable cost to us. Would not use aga...

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amanda keogh
Reviews 1
2020-12-15 02:16

Highly recommend this company. The price was very ...

Highly recommend this company. The price was very reasonable and I had constant communication, letting me know pick up times etc. I found Holiday Taxis very easy to use and would definitely use again and recommend. We were very pleased with our experience. 10 out of 10

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Joan Duckworth
Reviews 1
2020-12-14 17:40

Easy to book.

Easy to book.
When we arrived at Fuerteventure. We told by the office to go to the stand C1. To get the bus to take us to the apartment. (The name and address was printed on our confirmation). The bus driver told us he was not going to the address he would drop us off in the centre. Having been ...

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Jacqueline Thomas
Reviews 1
2020-12-14 04:37

I booked at the last minute after another transfer...

I booked at the last minute after another transfer company cancelled. Holiday Taxis were great. They responded immediately, and I confirmed over the phone. The driver turned up promptly and the whole process was smooth and efficient. What's even more impressive is that we were a group of 5 with lots...

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Martine Fumasoli
Reviews 1
2020-12-13 13:44

Admittedly, we had a fright when we arrived at the...

Admittedly, we had a fright when we arrived at the airport when we did not see the sign indicating our name !! So we asked someone who told us the "holiday taxis" counter, where the driver picked us up to take us to our hotel and the return was made in perfect conditions despite the very early hours...

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Michelle Wainwright
Reviews 1
2020-12-13 11:54

This was the first time I have travelled abroad al...

This was the first time I have travelled abroad alone so I decided to use a transfer company rather than make my own way to the hotel. The price was excellent value & the service was first class both ways. I would definitely recommend Holiday Taxis & will use the service in future. Thank you.

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Lesley Percival
Reviews 1
2020-12-13 08:27

Works well when it works! But when it doesn't...

Works well when it works! But when it doesn't...

Flight cancelled on a Sunday as Dresden airport closed due to snow. I wanted to tell them and request collection from station as trains running. No response from either emergency no. Rang UK no., who couldn't get response either.
They now try to s...

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Deborah Griffiths
Reviews 1
2020-12-13 07:47

Arranged for Holiday Taxis to meet at the Airport ...

Arranged for Holiday Taxis to meet at the Airport upon arrival, No sign of anyone from holiday taxis to meet us, Looking around for about 30mins.
Person to meet us then arrived who was meeting other people off the same flight.
Then had to wait about another 15-20 mins when she went off for some ot...

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Sarah McClean
Reviews 1
2020-12-12 16:02

Cannot recommend this company enough. This was my ...

Cannot recommend this company enough. This was my first time booking with them, was apprehensive at first but they exceeded all expectations. They were in arrivals at the airport, clearly visible, driver was very pleasant and dropped us at our destination. The return journey was every bit as seamles...

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G1 G
Reviews 1
2020-12-12 00:09

My recent trip to Portugal I booked holiday 4 u ta...

My recent trip to Portugal I booked holiday 4 u taxi serviceI for pick up at faro,and pick up to weeks later,amazeing service ,it took the stress out of travelling,they were on time also very professional
I was completely 100 percent impressed with the service I will be booking them next year on my...

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Judith Hopkinson
Reviews 1
2020-12-11 17:02

Had to wait for 40 mins at the airport and the cab...

Had to wait for 40 mins at the airport and the cab driver had no English at all. We had to wait for another couple and it was all a bit unclear. Once they arrived it was smooth sailing. Our cab was a lovely saloon Audi. They were dropped off first and we were then taken to the door of our hotel. On ...

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L M
Reviews 1
2020-12-11 13:23

Plane was delayed 2 hours, but was assured they wo...

Plane was delayed 2 hours, but was assured they would keep an eye on flight details and that the driver would be waiting for us at airport. No driver waiting and had to wait 15 mins. Could have easily got a taxi at airport instead of having to wait.

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David Melville
Reviews 1
2020-12-11 04:33

Taxi never showed customer service none existent t...

Taxi never showed customer service none existent told us nothing they could as driver would not answer his phone (only have one taxi it seems ) ended up getting one outside the airport to the hotel
The return trip only slightly better after many phone call finally got a taxi
and as for a refund fo...

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Thomas O'Brien
Reviews 1
2020-12-10 21:44

Arrived at the airport at 22:15pm then had to wait...

Arrived at the airport at 22:15pm then had to wait 1hour 15mins for another passenger to turn up. That passenger never turned up. We finally left at 23:30pm. Massive waste of time. Should not be made wait that long. There has to be a more efficient way of operating these transfers.

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Amber Sprite
Reviews 1
2020-12-08 22:29

DO NOT USE THIS COMPANY!!! Booked transfer in Buda...

DO NOT USE THIS COMPANY!!! Booked transfer in Budapest and have never experienced such a terrible service. Driver didn t show up, helpline was useless and kept laughing and then hanging up on us.. when a car finally turned up and hour later it was a people carrier with other customers in it, not the...

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Ken Sansom
Reviews 1
2020-12-06 16:15

We were held up in passport control and when we fi...

We were held up in passport control and when we finally came through arrivals our driver was not there. This was around an hour after landing. Eventually, we managed to contact the local agent and the driver arrived half an hour later. Fortunately, we had only had a short early morning flight and it...

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Julie Houzet
Reviews 1
2020-12-06 01:15

I strongly recommend against this site, misleading...

I strongly recommend against this site, misleading advertising, more than 3 hours to arrive at the destination and on return I am taken a.navette at 4am to arrive at the airport at 6am for a flight at 11:30 am and when we ask for explanations person n ' is responsible!!! It is shameful, false advert...

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Jsabelle Goetschy
Reviews 1
2020-12-05 20:12

Stay away from this company !!! I waited 45 minute...

Stay away from this company !!! I waited 45 minutes for the driver in Prague! On my complaint it was said that the driver had not found me (which would have been absolutely impossible there). The driver informed me, however, that he had an appointment for me at 7 o'clock - but I was informed of the ...

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Annmarie O'Neill
Reviews 1
2020-12-05 01:49

I am totally disappointed with HolidayTaxis. When ...

I am totally disappointed with HolidayTaxis. When I arrived in Paris I followed the instructions both on the email and the app I had downloaded to find no driver. I phoned the company and was told 5 minutes I then phoned 10 minutes later to be hung up on twice were I then phoned the 24 hour emergenc...

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