The folks here are always helpful and communicative. Erin takes great care of me! Most recently, the technician sent a video showing and explaining exactly what needed work and why. Couldn t be happier here!
AMAZING experience!! We purchased a car last year with Alex and today with Pedro. We live in Orangeburg, SC which is 2 hours away but we love the service at this location so had to come back here to purchase our new car. Pedro is very nice and helpful and fully of energy. He made a very friendly rel...
Always a really great experience here. I bought my RX350 here and they were really great. Let me test drive almost half a dozen cars, catered to every request, and got the sale closed the same day with no fuss and no delays. Have been bringing it back for maintenance and worked with Ricky last time,...
Pedro and Erin were great. Pedro was very polite and friendly. He answered all my questioned and he was very knowledgeable. I highly recommend working with him. Erin was very sweet and caring . She went above And beyond to make sure I got the car and all I needed. If it was not for these two I pro...
This is our second service appointment (10,000-mile checkup) on our car. Once again, we are extremely pleased with the service provided. Erin is absolutely "AWESOME"! Just the Best of the Best, that's Erin......
From start to finish all went well. There's no long waiting, confusion or any iss...
I went there for my 12 month/10,000 mile service on my 2021 Lexus ES300h sedan. I also needed to replace a tire and have the rim/wheel repaired due to a curb rash incident. The tire had to be replaced because rubber was gouged out of the sidewall. They were able to get the rim/wheel repaired to lo...
As the owner of two Lexus vehicles, I can attest to the superb customer service I receive at Hendrick. I have a personal number to my service professional, and never have a problem getting through to him. Appointments are plentiful, and whether I get a loaner or stay at the dealership, the staff is ...
Alex did a great job. No pressure to buy. Answers question. Nice to shop for a car and not be harassed to buy. No complaints here. In and out fast with a new ride.
Clayton King made me feel super comfortable immediately upon my arrival to the service department. I received excellent customer service with periodic check-ins to inform me of the status of my vehicle. I was even able to work comfortably in a cubicle while enjoying a refreshing cup of coffee! Thank...
I have been traveling so needed a check up for 50K miles. The professional touch at this dealership was excellent with truly genuine people who happen to have great skills.
I purchased carbon Charleston South Carolina, so only time had car serviced at another dealership.
I think the principal ow...