Great, consistent pizza. I have coeliac disease and haven't had any reactions so far ordering gluten free which is impressive, One of the few places in wellington I can order from without having to worry.
Delivery has been pretty much bang on 30 minutes, sometimes less, and food has always arrive...
Got the wrong order delivered, phoned up, said they would send another one. Two hours later nothing shows up, phone them back and they know nothing of it.. and only offer to refund one pizza.. pathetic.
Been a customer of newlands hell pizza for years and have repeatedly put up with constant mistakes on orders and delivery times. Unfortunately enough is enough and clearly management can't fix these problems. Why have a customize option for pizza's if your not going to make as requested? Clearly you...
Great customer service. Busy night and my order got lost in the chaos. Was a few hours and a few phone calls before it got delivered. Driver was friendly and apologetic on arrival and store person refunded the cost which was appreciated.