As a supplier for Grindmaster-Cecilware, I couldn't be more frustrated with the lack of communication from various departments. I've never dealt with a company that blatantly ignores emails and calls for supplier meetings/visits. Hopefully things change under Electrolux ownership.
WORST Company I've ever dealt with!!!! Absolutely NO communication whatsoever!!! I purchased a brand new model# 3311 Margarita Machine 4-29-19 and it stopped working only 4 months later in mid September . I called the merchant and was given the 1-800 number to call for assistance on 9-28-19. I ca...
We purchased two a Ugolini Mini Gel System from Grindmaster. The first one broke within a year as did the second machine. We maintained the machine perfectly, cleaned it twice per week. When the machine broke, they gave us a warranty authorization code to fix the work. It took over two weeks to get ...
I have two machines from grindmaster, a RC400, and a counter top fryer. They both have performed marvelously, especially the fryer for making chicken wings!
I have been working for Grindermaster Cecilware for the past 6 years and have no complaints.
Fantastic company!! Wonderful products, great customer service
Has been a great place to work, I joined them in 2012
Have had friends and family work for Grindmaster over the past 6 years. They genuinely have concern for their employees and the company and employees work extremely hard for their customers.