Ken Johnson and Tim Dawson were AMAZING!! They went above and beyond my expectations and made the experience unforgettable. I highly recommend these guys for all of your new car shopping needs. They re the bees knees!!
Awesome people. I would recommend them to anyone!! Thank you guys so much. Love our truck.
This is by far the best dealership to go too Even Griffith was the most awsome salesman I have ever had. Never once did he pressure us into buying a vehicle told us our opinions and let me and my wife decide. Everybody there welcomed us with open arms even the finace side of the experience was awsom...
The Service Department is superior in Customer Service & Car Care. They treat you like family and treat your car as if it were theirs. Go With Griffith In Neosho!!
Tyler in the service department is my go to guy. He is great to deal with.
I bought a slightly used truck that s very nice from Joe Yakopec and was treated extremely well. He and the sales manager were prompt and there was no wasted time. The payment I actually got was $42 cheaper than they quoted, was also impressed with the finance manager. I ve also done business wit...
I had two situations within a year of each other that forced me to get a new vehicle not by choice. But the individuals at Griffiths helped me through my situations and made it so much easier for me and was there for me every step of the way. I could not of done this without them. Thanks so much for...
Please do your self a favor and stop doing business with a company with no integrity
Friendly people who are knowledgeable about their job.
Most of the people are friendly. The service desk clerk started out frustrated. As time pasted he was better. They are efficient with taking care of your vehicle needs.
Awesome customer service is an understatement for Griffith Motor Company in Neosho!
Because their customer service is AMAZING!!!
I can t thank them enough for everything they did for me to make my new purchase so smoothly! I love to support local business and they prove to me why I will still ...
Have two 3500 went in for service have returned 5 times and still not right. Called talked to Greg he did not like my tone of voice. Told me not to come back. No problem. This has happened more than once. Poor service and bad management!!!! Owners posted to reach out to them. I did still...
This company says:
"Having a family owned business for 85 years, we understand the importance of providing quality care and satisfaction throughout the dealership and pride ourselves on our outstanding customer service. Whether Springfield and Joplin, MO Buick, Chevrolet, GMC, and Cadillac shoppe...
Everyone is extremely friendly and helpful. I'm a repeat customer because I know the people at Griffith Motor will take care of me and treat me right. The entire process from shopping to the final purchase was a great experience!
We bought our Dodge Grand Caravan here, we bring our van to be serviced here and they also do cleaning and detailing your whole vehicle.
I'm always satisfied with whatever my car needs and the ones that work to see our van running good.
Thank you Griffith, much appreciated.
Always professional and courteous at this dealership.
After moving to SW Missouri many years ago, Griffith Motors sold me my first new vehicle here in this state back in 1999 which was a Monte Carlo. Returning to Griffith again in 2014 while in the market I stopped in and was met by Mr Aaron Crum. Mr Crum had what I call a super personality while maint...
No pressure, friendly sales staff. Joe was easy going and let us have access to any vehicle we were interested in, and negotiated what we felt was a very fair price on our new car. Home town feel.
Wonderful shopping experience. Staff are top notch and make you feel like you are part of a family. Will definitely refer you to all my friends. Thank you Griffith Motors!
Joe is the BEST sales person! He will go above and beyond to help you get in the Best car ever! Thanks for helping me!
Evan is the man!!! Not only is he great to work with, he's a great guy too!!! Go buy a car from.him today!!!!
The staff was really great and made us feel really good about making a fincial obligation and so far the truck is just fine!
My husband and I have purchased many vehicles from Griffith Motor Company over the years and have always been pleased with our experience. We were in the market for a specific vehicle and they searched and found exactly what we wanted. We always leave as happy customers and we feel appreciated for...
Scheduled my car for service the weather was supposed to get bad so went in to see if they could work me in a little earlier and the person behind the counter was extremely rude telling me he was completely booked up until four without ever checking to see if someone had cancelled. Called George Nu...
Should have known from the beginning when I was trying to call about a vehicle and the salesman acted like I didn't matter to him. Still, I gave them a chance and talked to a salesman and gave him my trade in information. He gave me a price and tild me he was certain I would get more if they saw it....
Joe Yakopec is HONEST, FRIENDLY, PLEASANT, HARD WORKING ON THE CUSTOMERS BEHALF and FUN. He made this experience painless and quick with no hidden details.
Shaun and Cameron did an awesome job helping me find a new car! Thank you guys for all the help! This team is awesome at what they do!
*Update!!!
The GM from this company just called me and told me to come get my damn vehicle and get it the hell off their property . He was so infuriated by my online review that he is now refusing to fix our vehicle!
After being verbally accosted I reached out to speak with a member of manage...
Where do I start? I found the car on CarGurus and initiated contact with them to get more information and pictures. Joe Yakopec responded immediately, answered my many questions and stayed late so I could look at the car. He stayed until my purchase was complete and made sure I was happy. He even ca...
Not a fan usually of dealing with dealerships, but Tyler and Kris in the service department was the best. I will definitely go back as long as he is still there. Also will send my friends and family there.
Love this place over any other local dealerships (Joplin to Springfield and everywhere in between). Super friendly and not high pressure sells. "Joe" is the best sells person! Tell him we sent you in! 2008 Dodge Ram.
4/28/2018 the boys at griffith... you out did yourselves again! Love Joe and T...
I worked with Tyler and the Service crew to narrow down why I needed to add air to my tires every two weeks since they installed my new tires. After monitoring for several weeks to make certain it was not just the change of seasons, the Service folks took the time to really dig into the problem and...
I am not done yet. So far Collin McCracken is doing great if Mike will get out of our face. I might buy a truck if I can stop Mike from trying to double team me. Or I will go elsewhere. Andre Damrill
Extremely rude in the service department. Completely inexperienced with only one certified mechanic in the service shop. They told me one thing that was wrong with my car and ordered the wrong part just to find out that what they said all along was incorrect and was their mistake to begin with. I wi...
I couldn't have been treated better! Rob is a wonderful salesman. I would recommend him to anyone. All the staff was great!
Classic bait and switch. Saw a vehicle online I was interested in. Called the dealer and was told by two different people the price would be $30890. Drive an hour and a half to the dealer and they say no one ever said that and they wouldn't go lower than $37500. Very shady and dishonest business. I ...
Worst service ever..took car in to be fixed come out worse than when we took it in..the tech Jordan is a total ass..very rude and unprofessional. Will never do any more business with them and will make sure my family that buys new cars from there will never go there again.. Get friendly staff would...
I take my vehicles to Griffith and they take care of me. Friendly and nice people.
Brought my car to get the transmission replaced. Asked them to tune it up and check it out to see if it needed something else. Got it back and it is getting too much fuel. Dies at the stop lights. Took it back and now I don't have brakes. Sucks not to be able to trust people. I would not recommend t...
Great crew there...no high pressure sales tactics. It is what it is. I bought my car the same day after shopping around for 3 months. Will gladly recommend
Everyone at Griffith Motor Co. has always been very professional, helpful and polite. We purchased both of our vehicles here and will continue to do so!
My wife and I have been buying vehicles and having them serviced with Griffith for over 15 years. We have always received great customer service with sales and the service department. We recently had them detail our car and it looked brand new when we got it back!
I picked up some truck parts they were very nice about it very pleasant employees fast service its a good place to go
I ve bought multiple vehicles from Griffiths and can t complain about any of the experiences. I appreciate the positive, pressure free atmosphere provided and truly feel they go the extra mile to meet my family/financial needs.
Important to note: They are HUGE supporters of the community. Annua...
Always helpful, honest and just love this place. It like going to to family.
Absolute best! They give us piece of mind in ALL departments.
We just moved in from out of state, and from the moment I walked in, until I paid for my servicing, the friendliness and attentiveness to my appointment time was nothing less than professional and kind. I particularly was impressed with how clean the entire waiting area was and how quiet it was so I...
I bought a used Ford Explorer it had a couple issues with the sunroof they fixed it and did not charge me for it and even brought the car back to my house.
I went into the garage on Monday morning and there was pink liquid on the floor by the car. I called Griffith and talked to Greg and he had me raise the hood and check a level of liquid. Told me to bring it into the shop and I did. Service with a smile and a helpful knowledge of my car keeps me g...
Great guys, got my truck in fast. Found the problem right away. Fast, courteous with a good price
They make the car buying process easy and painless. They continue to take care of you after you purchase too. Their service department is very quick and efficient if you ever need something diagnosed, replaced, or repaired.
Customer service at Griffith is very terrible. I will go out of my way to never use them again!
Griffith took super good care of me and my 2018 equinox this past week! I wanted to get all the trim changed to black and they got it ordered and changed out super fast and it looks amazing then the next day they were able to get me in and out to get the tow package put on ! And everything looks an...
Not ever going back to this dealer again. Had plans to buy 2 vehicles cash and one got sold before I could return and salesman didn't say I could leave a deposit.
My husband and I have bought cars at Griffith Motor Company for many, many years. We have always been treated fairly and with the utmost respect. Kent Daugherty and Evan Griffith have been very helpful, especially when guiding us through updated technologies!! We recently had our car detailed in ...
I'm giving this review two stars for two people. Joe, the friendly dealer who basically spent hours of his day trying to work with banks and credit unions that didn't want to work with us and Steve, the guy over at their used car lot down the Boulevard who ended up getting us a good deal and signin...
Griffith Motors has always been very good to us. They got my Equinox in right away & offered to loan us a rental to drive while it was in the shop. We got my car back quickly & can see a very noticeable difference in the way it runs. We wouldn't buy a car anywhere else.
Jordan and Mike in the service department are the best. We bought the truck from Aaron Crum at Griffith, and no one has touched the vehicle in over four years except Griffith. I am extremely satisfied with every department--they are great.
I had the best experience when I purchased my car from Griffith Motor Company. They were amazing to work with and went above and beyond to answer any questions that I may have had. At the time, I was purchasing a used vehicle and there were a couple of things I asked if they would mind to fix, and t...
Excellent customer service! They were so helpful and friendly.
Evan Griffith was amazing to work with! Found us the exact vehicle we was looking for and got it to us quickly. Love buying from a family owned business that thrives on customer service! Very professional all the way around. Highly recommend!
Excellent customer service and really great at working with you
Went through one of the easiest and most comfortable buying experiences with a car dealership ever. Griffith Motor Company just happened to have a truck that I fell in love with. I had not planned on getting a truck, but this one seemed to fit all of my needs. Took a test drive, made the deal on Ne...