Our inverter had a defect and I was able to source an inverter of the exact same model to maintain our current solar rebate.
Goodhew Electrical quoted a very reasonable amount for the job, as other Solar installers had over-quoted to try and get the system removed, even though it was a direct swap ...
I used to be a big fan of this company, but they have seriously lost the plot! It cost me $$$ (thousands of dollars) as a result of their poor advice. Needless to say I have taken my business elsewhere!
Fantastic servicing and cleaning of my solar system. Peice of mind and assurance after testing of panels and inverter. Effecient, economical and professional.
I have been a Goodhew customer since I first installed in 2009 and have always found they offer a great service, just had to have the inverter replaced couldn't be more pleased with the service and attention to the task that I received and especially Fiona in the office or Rod with the WiFi setup
Rang goodhew on Wednesday, with a specific repair needed. Was told it would not be able to fit this week but they would book it in next week. Got a quote on price and part cost. They couldnt give me a date for some reason(?) Gave solar panel make, and part needed, home address and phone number etc
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Had solar installed nearly 3 months ago,It was a 5KW system it is producing 30+ Kw on a clear day,got to be happy with that.
From go to wo a good experience.
Goodhew have been around a long time so if you do have warranty issues with your solar they will be there to deal with it as they did with mine.
I have got a split system on Russell island and cannot be. More happy with the service & the hot water system.
GREAT SERVICE HIGHLY RECOMMEND THIS COMPANY AND STAFF.. THANK YOU
I found Goodhew easy to deal with and they were able to work within my budget.
Very good to deal with. Honest and reliable service. The office people were prompt with answers and the quote. The tradie completed the work without a fuss and came on time. All good.
We have numerous products installed by Goodhew over the years. Our most recent dealing was to replace a faulty part on our solar hot water. Prompt and professional service from the moment we called to the when the tradesman arrived.
Very easy to deal with. Knowledgeable and friendly, staff all very professional and obliging. Installation process was efficient and back up has been readily available. Prices very competitive. Happy to recommend Goodhew as a reliable solar system provider in the Redlands and bay islands area.
Great service and products that have greatly reduced our electricity bills. Thanks Goodhew Solar
Wish I could give no stars. Absolutely disgusting service after installation. We live in a property owned by family. We moved in February 2018.
In 2016, the original owner had a battery system installed by Gavin Goodhew at Goodhew Electrical & Solar. The original owner of our house was in his 80's ...
The team just installed 10.5kW solar at our home. Gavin was very helpful in assisting us to choose the right size and type of panels with a view to installing batteries in future. Gavin should be proud of his professional team - Clinton, Tom and all.
The admin staff (Monique B) is a very profession...
Outstanding service from the getgo. Their workmanship is a 10/10 they are a friendly team that communicate at an exceptionally high level. Everything was spot on would recommend this company to anyone. They have completed 2 properties for me so far and the same attitude was experienced for both prop...
Horrible service, technicians spent 14 minutes for a 2 hour service and never advised me when they came in the house.
Also sent me screenshots with addresses of other customers and their residences, that is against the privacy and confidentiality act of I'm not wrong.
Don't go with this guys, lazy...
Great experience with goohew, don was a great person to deal with and we didn t feel pressured into any sale which we had experienced with previous quotes.
Installation guys did a great job and very friendly, very happy with the whole team and there work at goodhew
Thanks for your work
Extremely professional service. Could not recommend Goodhew Electrical more! Am very impressed, thanks Gavin!
Goodhew installed my solar on the 13th of January. The price was perfect, paperwork was in plain English, most importantly the people were NOT PUSHY, and the reply to questions arrived on the same day.
The installers arrived on time, left no mess and did a great job. There isn't anything to complai...
This Brisbane comany, based at Cleveland in the Redlands, first installed a MonoCrystaline 2.5 kW system on my roof in the Redlands in 2011. When 9 panels developed Snail Trails and I expressed concerns, the panels were replaced promptly under warranty. In due course I had a problem with the inverte...
Fantastic company, awesome service. Family run, quality solar. I do not do reviews very often at all, but I highly recommend Gavin and the team. Honest, reliable... installing quality products
AVOID! Gavin Goodhew wrote he d get a statutory declaration his company has NEVER given a 10-year warranty despite 10 years written on the contract and was stated on his website, which is now removed. Disgusting, disgraceful service. Gavin is scheming liar who seems to hide from customers who make...
Excellent service and great communication. Even when we had some issues, Goodhew were very responsive and turned up when they said they would. I highly recommend these guys and will only use them in the future.
On time, efficient and great service on install and ongoing maintenance. Highly recommended
Avoid this company. Gavin Goodhew does not have the faintest idea of what he is doing. He blatantly lies about the quality of the products and will ignore all attempts at contact if you try to make warranty claims.
I was unsure of installing solar as there is a lot of advertisements out there and I found it very confusing.So I contacted a number of Solar companies and as I thought a quite a few of them used the hard sell approach and stated their price would be the best. Goodhew were different they asked me ho...
Goodhew was very efficient with obtaining a quotation and in particular dealing with Don was a pleasant experience. Once arranged the installation was arranged efficiently. The first install team had work disrupted due to rain. A second team led by Tom completed most of the work very efficiently and...
Thank you Goodhew for making my decision to install
Solar so easy. Very informative sales person & helpful office staff. Install crew were wonderful, pleasant & cleaned up after themselves. From experience I would highly recommend Goodhew.
10/10! Cannot recommend Gav and his team enough! Always fast, reliable and great service! Thanks guys!
The installations of both off grid and grid connected solar systems done by Goohew electrical are (literally) powering perfectly for us in Cleveland. Well done.
Thankyou again Goodhew for work carried out at my place. You offer advice to meet my needs and not have work done which is not necessary. Cannot beat the quality of work, customer service and do not overcharge. I will keep returning when I need work done and highly recommend to anyone, well worth a ...
Efficiently installed, great service, a friendly and approachable team.
Had Goodhew out just before Christmas. They were recomended to me by a neighbour who had a good experience with them.
Ours was a pretty complicated job as they had to upgrade the Distribution Board and fit in with other contractors as, we were having our roof and AC done at the same time which mea...
These guys saved the day. They are honest, capable, and effective.
My enquiry about installing solar panels was met promptly. In no time a sketch and quote was provided at my home. At installation it became obvious not all panels would be in adequate sunshine and these were not installed with subsequent reduction in the charges. The office staff were enormously hel...
It was an easy choice for me as to who I would get to install my solar system when I bought my new home. Goodhew installed solar on my parents house back in 2009 & they have been extremely happy with their service since then. My parents have had an inverter fail & Goodhew have replaced it within th...
Very rapid response when initial call determined that one of two inverters had failed (not installed by Goodhew but the inverter did last 10 years almost to the day) so a good innings. Goodhew replaced both inverters with one large up-dated inverter. This is repeat business for me as I had them in...
We purchased a home with solar already installed. We weren t sure what it was, how big it was or even if it worked. We contacted Goodhew & had them come around to do a maintenance. We were very happy with the technicians who came out. They checked the system over, explained everything to us, showed ...
We are now completely off grid and grateful for Goodhew s know how and service. It was not an easy decision because I struggled with the advice by most sales people and great that I discovered them. The whole logic with connection to automatic-starting back up generator and to the internet and m...
Gavin and his team did a full solar install at my new house some three years ago. The work was exceptional, well finished, cost effective and certainly ticked all my boxes for solar. A measure of success of the install is evident in my last three quarterly electricity bills being zero. Follow up ...
First class communication. Reliable products. Fair prices, great after sales service and excellent attention to daetail.