Gearbox Enterprises

4.4 · 154 reviews
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Tasha Gonzales
Reviews 1
2020-11-25 07:56

I would highly recommend reviewing your warranty i...

I would highly recommend reviewing your warranty info before walking out of their door. Their receipt states 12/12, however when I spent 5k for a complete rebuild they advised the warranty would be 36/36 that was acceptable. The gentleman I checked out with at that time told me the warranty was auto...

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Tony Liscio
Reviews 1
2020-11-16 00:49

Eagle Transmissions is absolutely fantastic. From...

Eagle Transmissions is absolutely fantastic. From beginning to end, the entire experience was top notch. Frank did a wonderful job of explaining the process, diagnosing the issue and quoting a fair price. I felt completely at ease thru the entire process. And to top it off, his mechanics fixed t...

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Phyllis
Reviews 1
2020-11-14 01:17

My Cadillac Escalade had developed a serious engin...

My Cadillac Escalade had developed a serious engine knock, and my troubleshooting efforts brought me to Eagle on Coit Rd. From the first moments inside the shop I felt assured that this was a helpful establishment. The manager Frank greeted me with an inviting smile, and listened to me describe my s...

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BlackJack Bentley
Reviews 1
2020-11-10 09:01

Quick, courteous, accurate. Greeted professiona...

Quick, courteous, accurate. Greeted professional by Aaron as soon as I entered. Promptly reviewed my car and gave me an estimate and time frame within 20 minutes of my arrival. Repairs made timely and priced exactly as quoted.

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Brian howe
Reviews 1
2020-11-03 02:49

Erin at the front desk was super helpful and answe...

Erin at the front desk was super helpful and answered all my questions with detail, I got my coilovers installed here and I d definitely come back again for any other work. this shop is full of knowledgeable mechanics and the customer service itself deserved 5 stars.

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Miranda Farrish
Reviews 1
2020-10-26 19:28

The guys at Eagle did a great job diagnosing the p...

The guys at Eagle did a great job diagnosing the problems with my AC and got it fixed for me as quickly as they could. They were very straight with me and didn't overcharge me or try to sell me a bunch of stuff I didn't need or want. I really appreciated their help and will definitely be back with a...

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Michael Garland
Reviews 1
2020-10-14 01:20

Had a gremlin between the transmission and the eng...

Had a gremlin between the transmission and the engine computer that I could not find, and it had the 1999 Dodge Durango in "limp" mode, which was slowly killing the transmission (as well as gas mileage). Took it to a different shop, who replaced a part and returned the truck to me with the same symp...

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Veronica Nicholas
Reviews 1
2020-10-10 17:50

I have been to Eahle transmissions in the past and...

I have been to Eahle transmissions in the past and it was such a hassle I kept putting off taking my car back it because it took 7 days to get back for anything. However I had to take it in finally and the sevice has COMPLETELY CHANGED. I was taken care of professionally and told what was needed be...

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Chelsea Merritt
Reviews 1
2020-10-10 10:06

I have a 2011 ford f150. The transmission had been...

I have a 2011 ford f150. The transmission had been slipping for roughly 3 months. I took it to Ford in Frisco because there was a recall on the transmission. They were able to reprogram it and sent me on my way. The very next day it started slipping even worse than before. I called Ford back to tell...

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Clinton Hart
Reviews 1
2020-09-19 15:13

I would recommend this place if someone is looking...

I would recommend this place if someone is looking for a solid mechanic shop.
I took in my Ram 2500 yesterday and they seemed to have it inspected in a timely manner. I figured it would take longer with how busy these places must be daily.....I had an issue with front wheel area, Frank told me som...

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Becky
Reviews 1
2020-09-15 22:47

These really seem to be the "Good Guys" After two...

These really seem to be the "Good Guys" After two shops told me I needed a new transmission that I could not afford, Eagle did a diagnosis and found an electrical problem that they fixed for under $100.00, changed my transmission's fluid and filter, and my Jeep now runs fine! They have earned my ...

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Shakeel Hussain
Reviews 1
2020-09-14 17:28

Eagle transmission in plano is scame .i will not r...

Eagle transmission in plano is scame .i will not recomend any one take there vehicle to them.first of all the shop manager Joe give you price for the repair once he get your car and his price increase by day . Any way on top of all this he does not honner their coupon there for I will give him l...

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Dee N
Reviews 1
2020-09-10 23:07

About a month ago, my transmission starting slippi...

About a month ago, my transmission starting slipping and I found a large piece of metal in the pan. Turns out it was the 2nd gear band adjuster saddle. The band was completely worn out. These guys rebuilt it for me for a reasonable price. Good customer relations. Alan was very helpful. They wer...

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marina keselman
Reviews 1
2020-09-04 06:52

Very simple - those guys are very honest and do bu...

Very simple - those guys are very honest and do business the old fashion way , I came to check a problem in my SUV after my mechanic suggested a transmission problem, Eagle transmission check every possible thing and It wasn't a transmission problem but the Coils , after asking what would be the cos...

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Mary Kay P
Reviews 1
2020-09-03 00:54

STAY AWAY - it took them 25 days and three "we hav...

STAY AWAY - it took them 25 days and three "we have fixed your issue", only to drive away and have the same issue within 3 hours, to realize I did not have a transmission problem (after they charged me $2500) I had a wiring harness issue ($500). The manager, Alan, doesn't return phone calls, is "ou...

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TheMultiGamer
Reviews 1
2020-09-01 21:31

Not helpful at all. The store owner had an attitud...

Not helpful at all. The store owner had an attitude the entire time. If you had a question or concern his response would be bland and short as if he was trying to hurry up and get you out the door. You guys need to remember you have a job because of your clients.

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Dave V
Reviews 1
2020-08-26 07:07

Ripped me off real bad!!! The manager Alan is a r...

Ripped me off real bad!!! The manager Alan is a real big BSer. DO NOT TRUST THIS PLACE!!!! I took my truck in for a fan sound that was revving real high. It sounded like the trans was revving real high before shifting. Alan agreed that the fluid looked clean. After his guy took it for a test rid...

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Mihoko
Reviews 1
2020-08-26 00:55

I called Frank at Eagle Transmission West Plano ar...

I called Frank at Eagle Transmission West Plano around 5:30 pm on Monday in a panic because I was told by another mechanic that my car's transmission needs to be completely replaced and the work will cost around $6,000. Frank told me he would be happy to check out the car and said he would wait for...

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Diane Cannon
Reviews 1
2020-08-17 00:05

I had a great experience, and I am happy to know ...

I had a great experience, and I am happy to know they do more than transmission work. Frank is awesome! Perhaps the owner could step out and help him every now and then, or at least answer the phone. There's too much going on for 1 person to handle. Frank was gracious and respectful to everyo...

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Jeannette Zimmerman
Reviews 1
2020-08-13 22:27

I Didn't have a transmission Problem they sent me ...

I Didn't have a transmission Problem they sent me to the Kwik Kar Next door to fix the coil and plugs. They were very nice, free transmission diagnostics and test drive. They did not try to scam me saying something was wrong that was not. Thank you guys, If the horrid Transmission problem comes, I w...

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ALLAN DE JESUS
Reviews 1
2020-08-13 06:00

Don't just take my word on this one. Just take ur ...

Don't just take my word on this one. Just take ur car on ur service needs in this location. They will work around ur 3rd party warranty insurance if u have one. And frank will communicate with u on every step of the repair and will not leave u hanging. I cannot thank u enough on what u guys did for ...

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Chris Thomas
Reviews 1
2020-08-12 18:12

I enjoyed working with THIS Eagles Transmission (o...

I enjoyed working with THIS Eagles Transmission (on Coit)
I went there after poor treatment and handling from Eagles Transmission on 901 Avennue K *** (DONT EVER GO THERE PEOPLE) ***
So, I went to this Eagles on Coit and they were professional to deal with and Todd was very knowledgeable. The only...

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Joe D
Reviews 1
2020-08-07 14:14

Had transmission issues on a Sunday and had my car...

Had transmission issues on a Sunday and had my car towed over to this shop. They had it diagnosed and rebuilt my transmission and had it ready to go on Wednesday. Fast turnaround and really great group of guys working there. Whole process went smooth and car runs great...my wallet is empty now but t...

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Dennis Peters
Reviews 1
2020-08-03 07:07

Frank did an excellent job explaining how they wou...

Frank did an excellent job explaining how they would diagnose my transmission and how they would repair it. The first shop suggested junking the cat, but Eagle saved the day, rebuilding the transmission at a reasonable price and finished much sooner than I expected. Would definitely recommend Eagle...

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dennis b
Reviews 1
2020-08-02 09:36

I have a 2007 Jaguar S type. I discovered i had a ...

I have a 2007 Jaguar S type. I discovered i had a oil leak of some sort and took it directly to the Jaguar dealership on Plano Pkwy, they took my vehicle away for 2 hours and finally that called me to advised that i had a transmission leak and that it would cost approx $2000.00 to repair. I remember...

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David Holeman
Reviews 1
2020-07-26 23:24

I took my car there to have an oil leak fixed. Th...

I took my car there to have an oil leak fixed. Their technicians diagnosed the leak and fixed the leak promptly and for the price quoted. They also checked the entire engine and transmission for additional leaks and issues, and everything came back with no additional issues. It is refreshing to k...

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Adrian Marrujo
Reviews 1
2020-07-23 20:53

My search started when my transmission started act...

My search started when my transmission started acting up at 135k miles and after inspecting a few transmission shops my thoughts of selling out were growing, but a friend at work recommended Eagle Transmission. I stopped by and was impressed with Tony s Certifications hanging in the lobby. Well af...

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Zoshia Dunbar
Reviews 1
2020-07-22 07:20

I was in trouble and needed help badly in getting ...

I was in trouble and needed help badly in getting my brakes replaced. I called around and end up calling Eagle Transmission in W. Plano. Talk to guy name Aaron that was very helpful in solving my problem.I appreciate their honesty, knowledge, and value as a customer. They are a great group of guys...

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Maggie L Duhig-Freeman
Reviews 1
2020-07-22 06:12

Great ppl

Great ppl
Great work done
And, would be a return customer

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Tiffany Payne
Reviews 1
2020-07-21 13:06

If I could give zero stars I would! I took my car ...

If I could give zero stars I would! I took my car in for a transmission flush & was told they would run a diagnostics to see what was wrong &/or needed. I was told I needed a tune up & that would fix my issue. I was charged almost $700 (which is way over priced for my vehicle) and it didn t fix anyt...

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TP Howard
Reviews 1
2020-07-13 12:11

These guys are totally awesome!! Aaron sales and s...

These guys are totally awesome!! Aaron sales and service manager went completely above and beyond. It was a simpler problem they were able to fix on the spot and due to the current situation with the covid 19 Corona they made it truly more than affordable. Thanks for the help!

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Briana Garcia
Reviews 1
2020-07-05 18:47

As a female who knows nothing about cars I always ...

As a female who knows nothing about cars I always have that worry when car issues (lights) pop up and a mechanic is in need. I don t want to be taken advantage of and pay for things that aren t really the issue. I took my 2011 Nissan Rouge to Eagle Transmission due to my transmission light coming on...

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Stillwellmd Stillwell
Reviews 1
2020-07-05 11:15

Went to 3 local transmission shops in Plano and wa...

Went to 3 local transmission shops in Plano and was told I needed a rebuild for my BUICK. Went to Eagle Transmission on Coit rd. In Plano and it was a simple fix and just under $100.00. Frank was honest and helpful! Great experience!

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Wesley Head
Reviews 1
2020-07-05 10:05

This shop has some really good techs. Like any sho...

This shop has some really good techs. Like any shop you can find flaws ,but when it comes down to it This Shop fixed a problem with my car that two other shops missed .They gave me back a car that was totally fixed!!! they took care of all the problems for a fair price and did it in an acceptable a...

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Tony Rodriguez
Reviews 1
2020-06-28 15:18

Do NOT EVER come here! This is a terrible place wi...

Do NOT EVER come here! This is a terrible place with terrible service. I went in to get a rear axle repair (which took over 5 weeks to complete) and was charged over $2,000. When I returned to pick up my vehicle, I was dissappointed and shocked to see that my vehicle had not been fully repaired and ...

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Kory Tarrant
Reviews 1
2020-06-23 16:04

If I could give no stars I would. I took my car in...

If I could give no stars I would. I took my car in to have them check out my clutch. I dropped it off Thursday and did not get a call about my car till Tuesday. Just for them to tell me that I need a new transmission and a new clutch. Turns out all it was, was a hydraulic hose. After that I asked th...

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Nicholas Stephenson
Reviews 1
2020-06-23 10:03

I will never take my vehicle anywhere else. I do n...

I will never take my vehicle anywhere else. I do not have the time, but I could go on and on about how I grateful I am for these guys. Robert was amazing. I constantly emailed and the bugged the owner, but he was always quick to respond and had a great attitude. I told them to fix my truck, but thin...

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Quinyon Cummings
Reviews 1
2020-06-22 04:06

I drop my car off back in October to get my transm...

I drop my car off back in October to get my transmission fixed. Shortly after I dropped it off I lost my job and hit a rough spot. Eagle Transmission noy only was patient with me on coming to pick it up after it was fixed. They dod an excellent job on the repairs and worked with me on the storage fe...

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Michael McCormack
Reviews 1
2020-06-08 16:08

Their "Free diagnosis" turned out costing me $75 a...

Their "Free diagnosis" turned out costing me $75 and they tried to get $125 out of me for the "diagnosis". I got the problem fixed at a competitor, including the part, for the same as their "diagnosis" charge.
They also tried to shame me into paying them more because my wife picked me up in a new ...

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Faerie Dust
Reviews 1
2020-06-02 08:33

WOULD GIVE 10 STARS II I COULD Have not seen such...

WOULD GIVE 10 STARS II I COULD Have not seen such transparent business practices in a VERY long time.
The manager is amazing. Kept in touch with us every step of the way. Followed through with what he had been explaining to the Nth degree. He even went to the shop when it was closed to meet us so ...

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Alex Arnn
Reviews 1
2020-05-17 19:10

Really Eagle Transmission???? I brought my truck h...

Really Eagle Transmission???? I brought my truck here a few days ago. When I came to pick it up I didn t notice anything at first but I soon realized that the mechanics must have stolen about $100 worth of electronics out of my truck. Not impressed Eagle. Don t bring your car here.

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Jane Belmont
Reviews 1
2020-05-13 03:30

I had a trouble with my transmission and towed my ...

I had a trouble with my transmission and towed my car to Eagle Transmission on Coit rd. After they took a look at the car and found the problem, Frank did research and found my car was under warranty. He called and told me this news. I went to this shop because they have done work on other cars a...

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Emmanuel Jatto
Reviews 1
2020-05-10 00:43

I would have not even given a star. But I had to. ...

I would have not even given a star. But I had to. Mr Black is so deceiving and grouchy. He lied and told me a rebuilt transmission would be cheaper than going back to the dealership. LIE. $600 more than what the dealership quoted. It was too late once I got it towed to them. Now $3600.00 and 3 mon...

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Yasmine Langham
Reviews 1
2020-05-02 01:13

I recently had a transmission replaced at Eagle fo...

I recently had a transmission replaced at Eagle for my 2014 Nissan Rogue. I spoke with Frank from the moment they towed my car in to the moment I picked up my car. Frank was very helpful in helping me, when the issue of a Nissan rebuilt transmissions was out of my price range. Frank called around an...

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Edwin Gomez
Reviews 1
2020-04-28 05:37

Brought my truck into the shop to replace an alter...

Brought my truck into the shop to replace an alternator & the owner Shawn and the rest of the crew were phenomenal. They stayed late to finish it up since I had an important trip to make that day. Couldn t have asked for better service. Highly recommended

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Lewis Parker
Reviews 1
2020-04-25 00:34

My experience with Eagle Transmission on Coit in P...

My experience with Eagle Transmission on Coit in Plano was ABSOLUTELY THE BEST!!! Aaron saved me thousands of dollars by ACCURATELY diagnosing the problem with my Ford truck that even a ford dealership could not pinpoint! I paid the dealership $135 for two wrong diagnosis of the problem. I called...

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