Frontline pest professionals

4.1 · 254 reviews
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sasn02
Reviews 1
2020-12-26 02:20

3 stars because service is spotty. One technician...

3 stars because service is spotty. One technician will show up and be very thorough - spraying every nook and cranny, changing traps and whatnot - and another will show up and barely spend 10 min doing his job. Have yet to see consistency. And being that they have switched from 2 month service t...

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Angela Mason
Reviews 1
2020-12-25 23:41

Every time they service me I still have a problem....

Every time they service me I still have a problem...I have a minor but irritating mouse problem everytime they spray for mice the next day I see mouse droppings like they put the bait down just to feed them ...because they avoid the traps ...go figure

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Erika Hunter
Reviews 1
2020-12-25 11:50

Jason was knowledgeable and very helpful! He answe...

Jason was knowledgeable and very helpful! He answered many questions and told me everything I needed to know about my service. He wore protective covers on his shoes to help keep our floors clean. Great experience. Thanks again, Jason!

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Martin Mathurin
Reviews 1
2020-12-24 21:12

I would give them less than one star if I could. T...

I would give them less than one star if I could. The boy (18 at the most) comes here in ripped jeans and a t shirt. I walk him around the house and show him what I need done (regular service stuff) and he says he can't do much because someone took the stuff out of his truck. I said to do what you ca...

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Alyssia McCaslin
Reviews 1
2020-12-21 11:45

We started using Frontline after dealing with farm...

We started using Frontline after dealing with farm life pests inside and outside our home. We've been using this service for over a year and have no issues. Our technician is super friendly and always ready to help with any spot treatments or directions we have for him. Highly recommend.

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Max II
Reviews 1
2020-12-16 09:25

Jeff is a wonderful technician. He is consistently...

Jeff is a wonderful technician. He is consistently attentive and always informative and courteous. His professionalism is top notch. Frontline is always agreeable in their flexibility to meet my requests and schedules. Great company and great staff!

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Paula Mosby
Reviews 1
2020-12-15 05:31

We've been with Frontline for approximately 5 year...

We've been with Frontline for approximately 5 years and have moved twice and each time Frontline has kept their commitment to provide exceptional service at each location. The transition in service from one location to another was seamless, no interruption to service at no additional cost. The cus...

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Adam Gardiner
Reviews 1
2020-12-09 22:31

We have been customers of Frontline for several ye...

We have been customers of Frontline for several years and we are very pleased with the results. Our spider and ant issues are no longer an issue. We maintain quarterly treatments which include both indoor/outdoor application and are proudly bug free. The technician is friendly and available for a...

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Kyle Northrop
Reviews 1
2020-12-06 11:19

Alex was very friendly and informative on the offe...

Alex was very friendly and informative on the offers from the company. Steffon also was very friendly and informative with other things they do such as mosquito treatments. I am very happy with them both and can't wait to continue using them.

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Brandi Campbell
Reviews 1
2020-12-01 03:38

Do not buy from this company. They are desperate f...

Do not buy from this company. They are desperate for business. Who goes door to door with no mask on during a pandemic? We re a private community with no solicitation signs posted everywhere and when they were asked to leave they said they had a permit to be here and refused to leave.

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Rhonda Smith
Reviews 1
2020-11-24 05:06

I have used Frontline services for approximately 3...

I have used Frontline services for approximately 3 yrs. I am very pleased with the services provided by customer reps and their turnaround responses to my questions and concerns. Highly recommended Keith as your exterminator, he is AWESOME!! He is very knowledgeable and provides exceptional customer...

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Shannon Hearl
Reviews 1
2020-11-23 07:24

Santana Moore was our technician for our first mos...

Santana Moore was our technician for our first mosquito treatment and let me tell y all, he did an AMAZING job!! These mosquitos don t stand a chance at my house this summer!! He s very good at his job and a very nice man!! I m glad I decided to give the mosquito treatment a chance this year!!

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Alece Drnec
Reviews 1
2020-11-22 15:56

Frontline pest control professionals are the most ...

Frontline pest control professionals are the most reliable, trustworthy,friendly and expedient Group of people I have dealt with in a long time. From the office staff who is always friendly and helpful and willing to work with your needs to The exterminators in the field who are also very prompt an...

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Tonia Watlington
Reviews 1
2020-11-12 20:58

I have used this service for a number of years. Ve...

I have used this service for a number of years. Very satisfied with every two months spray performance. Thanks for the professionalism of the technician who spray. Always use manners, talk about what they are doing, and provides and email invoice of service done. Thank you

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Clyde Jones
Reviews 1
2020-11-12 20:03

Could of done better. It seems to me this guy was ...

Could of done better. It seems to me this guy was a newbie (new recruit)
He made no real attempt to explain anything he was going to do or did. He seemed intent on finishing and heading out as quickly as possible. He didn t notice a wasp nest on one of our front basement windows! His dealing with i...

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Brian Massey
Reviews 1
2020-11-12 14:14

Quit sending your excessively persistent door to d...

Quit sending your excessively persistent door to door salesmen to my house! I have a very clear NO SOLICITING sign posted. Why ring my doorbell 3 times today, as late as 9:00PM ???

Would never do business with a company that is SO RUDE!

Next time you show up it will be considered trespassing,...

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Francis Uy
Reviews 1
2020-11-09 17:22

NO SHOW. I saw Frontline's good reviews here and c...

NO SHOW. I saw Frontline's good reviews here and called them for an inspection. They told me someone would come out the very next morning, within a 2 hour window. Sounds good!

So I stay home from work and wait. 2 hours later I call to ask what's up. They have no explanation why their guy didn't s...

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d ward
Reviews 1
2020-11-04 08:19

They never showed up for my appointment even thoug...

They never showed up for my appointment even though I received several text confirmations. I called them and they told me they had too many appointments and need to reschedule. If I didn't call them I would've never known they weren't coming. They credited my account for the mistake which was nice. ...

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London Barnes
Reviews 1
2020-11-04 06:34

Great service!!! The technician was very knowledge...

Great service!!! The technician was very knowledgeable about the products they use and was very efficient, he made sure I understood what he was doing and I explain to him that being that my hone is new construction I witness a lot of bugs, spiders and mosquitoes. He sprayed and dusted the area for ...

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Sherrene Jones
Reviews 1
2020-11-01 16:10

The tech came correct again. I truly appreciate ho...

The tech came correct again. I truly appreciate how even with COVID-19 they keep safety at the top if their list and they still do quality work.
Frontline always come on time or early and explain what service they will provide base on the pest. They also come when you have issues with wasp and othe...

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Hank Davison
Reviews 1
2020-10-24 07:01

Isaac is our service master and he is EXCELLENT. ...

Isaac is our service master and he is EXCELLENT. Always lets us know he has arrived and asks about any special needs and then quickly and efficiently does the job. Before leaving he lets us know what he has seen and done. He is always so pleasant and has a lovely smile, which makes me feel like y...

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Andrea Chambless
Reviews 1
2020-10-17 20:56

I had no idea that when I bought into this house t...

I had no idea that when I bought into this house there was a problem . I googled exterminators and I found FRONTLINE . They are very professional group, from the Front Office to their Field Representatives. We personally haven t had any issues in almost a year but we still have them visit every 3...

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Scott Hudson
Reviews 1
2020-10-14 14:14

Our guy showed up on time. He was personable as us...

Our guy showed up on time. He was personable as usual, I don't know his name, but he is our regular dude. Asked about problem areas, was mindful of our interior with the cloth booties on his shoes. Did his thing in an efficient and effective manner

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Greg English
Reviews 1
2020-10-12 12:01

We have been with frontline for 10 years. Purchase...

We have been with frontline for 10 years. Purchased contract 2 days after moving in. We lived in a family ranch home on a semi wooded lot. Frontline did regular service as well as responded to any immediate attention needed outside of regular service. Our service techs were always enjoyable for con...

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David Letterman
Reviews 1
2020-10-05 15:52

If I could give 0, salesman don't wear face masks ...

If I could give 0, salesman don't wear face masks at all and push us to sign up with them, and he lied to my face by saying all my 5 neighbors in the back row already did.

He figured I wouldn't bother check, actually I knew them and asked 2 of them, they never heard of the company.

Shameless a...

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TomatoKing
Reviews 1
2020-10-02 08:01

Our service tech is very pleasant and super thorou...

Our service tech is very pleasant and super thorough. We contracted Frontline because we have a new construction home that was previously farm land and started seeing lots of bugs inside and out. Since starting the service we don t see any bugs. The most we ve seen has been a cricket and it was dead...

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Kyle Sedlak
Reviews 1
2020-10-01 18:39

Salesman Anthony was very unprofessional. Appreci...

Salesman Anthony was very unprofessional. Appreciate the hustle but know when to stop trying to sell the product... Leave the customer on a positive note about the company. You will get more sales at the end of the day. Due to the salesman being unprofessional in his selling tactics I will not inve...

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Douglas Mullican
Reviews 1
2020-10-01 12:27

I give this 4 stars, not because of the technician...

I give this 4 stars, not because of the technician, he was great and did a wonderful job. He was also very professional and respectful. The reason I didn't give a five star review is because I had this appt scheduled for the day before. I allowed for the two hour window because I understand traffic ...

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Kynnee Golder
Reviews 1
2020-09-24 22:34

What began as a call riddled with anxiety and frus...

What began as a call riddled with anxiety and frustration turned into a call with information, resolutions and solutions. I left a message on the main office line with a list of complaints late Thursday night. Bright and early the next day, Victoria Lawrence (customer service rep) called me back. ...

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Strider Denison
Reviews 1
2020-09-24 20:15

So we had one of the sales reps Cruz if though our...

So we had one of the sales reps Cruz if though our neighborhood going door to door with our masks! Plus, our neighbor is a no soliciting zone. I politely asked the rep to leave and he refused and attempted to Intimidate me by getting out of his truck! Do use this company! They are rude and unpro...

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Christa S
Reviews 1
2020-09-17 17:39

We are new customers to Frontline. The Service tec...

We are new customers to Frontline. The Service technician was kind, polite, and knowledgeable. He walked the property along with us and identified areas of concern and explained how treatment would benefit us, how it would be applied, and talked us through the safety of the product he would use. He ...

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Daniel Rose
Reviews 1
2020-09-12 18:28

The technician that arrived never even spoke words...

The technician that arrived never even spoke words to us. We had had to call them back a few days later because there was still mosquitoes. Had to call them back out again because he did not spray the critical areas just a small outline of my yard. Substantially less mosquitoes but at the same time...

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Crystal Mason
Reviews 1
2020-09-12 04:19

I love the service I receive with this Company and...

I love the service I receive with this Company and employees, they take the time to explain everything to you and listen to their customers. The phone call reminders are very helpful and professional. The time and quality of care that is giving is excellent.

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10K ALL DAY
Reviews 1
2020-09-09 06:31

I really appreciate Frontline! When I may be havi...

I really appreciate Frontline! When I may be having a specific problem, they send techs that have more knowledge then the average and helps me get rid of my problem. They always protect & respect my carpet and interior floors when they wear the paper booties too!

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Mark Prorock
Reviews 1
2020-09-01 22:40

EDITED: Left a 1 star review and got a call 30 min...

EDITED: Left a 1 star review and got a call 30 minutes later after they read it and really wanted to make this right, which is why we put these here right? Good customer service people when you call. I will still say some of the technicians weren't the best in terms of appearance or neatness. They s...

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Carla Simon
Reviews 1
2020-08-26 03:21

We have been customers of Frontline for several ye...

We have been customers of Frontline for several years. We recently saw evidence of mice. I called for someone to come out. I received a message that the person would be out at 2:50 with a window of two hours.I called to confirm this time and information. I got off work early, rushed home and was hom...

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Laronda Laronda
Reviews 1
2020-08-24 13:06

I wish I would have read the reviews before I deci...

I wish I would have read the reviews before I decided to receive service from frontline. The previous reviews that gave 1 and 2 star are exactly correct. The customer service is really bad. The products they use are not successful in eliminating bugs. When you call and let them know there is a p...

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Nicole Sundheim
Reviews 1
2020-08-20 14:41

We've been very pleased with the service Frontline...

We've been very pleased with the service Frontline has provided. We have an exceptional tech who is knowledgeable and very friendly! Kevin always tells is what we can do in between treatments to help keep the bugs away. We are grateful for the service and competitive pricing!

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