WARNING.... do not use this system, I had a very BAD experiences IN A ROW when paying property tax for LAKE COOK COUNTRY TREASURE. After paid full amount of property, the support called me only a couple dollars paid for tax in that transaction, actually I paid full amount in the option menu, then wi...
Horrible sad excuse for a payment company! One of the dumbest things Forsyth County has ever done. You can no longer go from your tax bill to payments. It asks for manual entry of four or five fields of complex information and then says it cannot find your bill. So sorry for old people subjected to...
Forte is a big company, expect some breakdown in communication if problems occur. When I was given the ability to speak to a department manager Franny, she was extremely helpful, apologized profusely about the situation and took care of the problem on the spot.
That was a great experience.
I ...
This is by far the worse customer service I ve had in a long time. Micheal Thomas gave me the run around a lot. Reserved money for 90 days. I just think all this need to be in black and white before signing up with a third party company.
After successfully opening an account with forte they had informed that they have to shut it down because they do not service my business type industry because it is "high-risk" I am the owner of an IT company and have ran payment with them before. Ever since forte has started working with "dex" it ...
I called there for an issue and the customer service was yelling at me and was being very very inappropriate. This is a new trend of customer service. Yelling at the customers! No wonder this guy says it s an awesome place to work at, because these people treat the customers like trash and do whatev...
As treasurer for a local non-profit organization, I was responsible for getting credit card processing set up before we held a major fundraiser. Forte helped me with all the arrangements and I received the credit card terminal promptly. I had no previous experience, but processing was straightforw...
I strongly recommend you use anyone but Forte. They will promise the world and then back out in the end. Dragged us along for months and backed out at literally the last hour. Very untrustworthy.
As a small business owner, my recommendation is to stay away from Forte as a payment processing company. Don't expect treatment like you'd receive from companies like Square, Wepay, Stripe, or Paypal (we've used all). Forte's business practices are dishonest, deceitful, and disappointing.
We had an ACH debited out of our account to a wrong account. The error was ours and we own that. We reached out to Forte for assistance in getting our clients money back. After a Herculean effort to get through on the phone, and leaving two or three different requests for a call back we finally got...