Fort Bend Kia

4.7 · 328 reviews
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Pedro Chapa
Reviews 1
2020-09-26 12:09

Bought a 2015 Optima at the beginning of May. I no...

Bought a 2015 Optima at the beginning of May. I normally wash my car by hand, but recently took it for its first drive thru car wash. The shark fin antenna blew right off (remember it was my first drive thru car wash).

The service department refuses to fix it under warranty because they determine...

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Mike Burton
Reviews 1
2020-09-26 00:29

Stay away from this dealer! Sales people will mak...

Stay away from this dealer! Sales people will make you promises and then renege. I asked for a specific used car from Robert, who told me it was available and since I had a preapproved loan would have no trouble. He set me up with a guy named Arseny, who I set up an appointment with to see the car...

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Amanda
Reviews 1
2020-09-25 16:58

My experience was fantastic! Jose did such a good ...

My experience was fantastic! Jose did such a good job helping me find a car that perfect for me and had tons of knowledge about the cars! Fort Bend Kia is by far one of the most helpful and friendly dealerships I've ever visited! I highly recommend this location.

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Aruna Mustafina
Reviews 1
2020-09-24 23:24

We compared a lot of dealerships in the Houston ar...

We compared a lot of dealerships in the Houston area and found out that Fort Bend Kia is the best!
Arseniy and Robert are great to work with and went above and beyond to help us with our purchase. The entire staff is very friendly and helpful. Me and my husband were very happy with our purchase and...

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Marco Daza
Reviews 1
2020-09-22 06:59

Mister Gaston and Mister Dave, and the personal in...

Mister Gaston and Mister Dave, and the personal in general have so much hospitality, this two guys helped me a lot on getting a new car after looking in bunch of different dealers, they made it possible. Great people, great deals, excellent everything! Thank you guys so much

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Colin Bastien
Reviews 1
2020-09-21 21:26

First time visiting this dealership as we moved fr...

First time visiting this dealership as we moved from Georgia. They were quick to help me out with service! I called and was able to get the issue addressed the same day. The staff was pleasnt and very helpful! The delaership spotless, bright and cheery.

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Tiffany Gnipp
Reviews 1
2020-09-20 19:08

great services from the moment you walk in till yo...

great services from the moment you walk in till you walk out. If they for what ever reason dont make you feel 100% about the services you had they will make it right. I love that about them and they are very nice and professional. i will keep going back to them and my next car will be from them.

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Vicki Gonzalez
Reviews 1
2020-09-15 09:06

Nabeel helped me get my first Kia Soul in 2012 and...

Nabeel helped me get my first Kia Soul in 2012 and he was absolutely awesome! He was very helpful and the manager really went out of his way to make sure I was taken care of and happy. I went back to Nabeel when I was ready to trade up to the newer Kia Soul model and have continued to go to the deal...

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H Argo
Reviews 1
2020-09-14 23:52

Enrique, Arseniy, and Maranda are awesome. ..i spo...

Enrique, Arseniy, and Maranda are awesome. ..i spoke with Enrique on the way to the dealership and discussed what I was looking for, he had a car waiting for me to test drive. Arseniy knew everything about the car and did an excellent job of explaining all the nuances of it. Maranda took care of t...

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Erica Cardell
Reviews 1
2020-09-14 13:46

My experience was great. They really worked with m...

My experience was great. They really worked with me to make me as happy as possible and get me in the vehicle that I wanted. They did not make me downgrade at all. Thank you Nabeel and the rest of the staff at Fort Bend kia for getting in to my beautiful Sedona. Me and my family love it.

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Zelma Sims
Reviews 1
2020-09-11 16:26

I could go into very detail on why this place is g...

I could go into very detail on why this place is great, but i'll make it short and just say that the customer service is amazing, as soon as i walked in I felt at ease, everyone is friendly and not that pushy sales guy and well, the prices are unbeatable. I am very happy with my experience at Fort B...

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Oscar Gonzales
Reviews 1
2020-09-10 15:58

Purchased a 2016 Kia Optima EX with the premium pa...

Purchased a 2016 Kia Optima EX with the premium package in April 2017 with less than 30 miles from the Fort Bend Kia dealer. At 4100 miles the car stalled and lost all power while traveling on the highway during rush hour. Screen flashed Engine Control System - Possible Engine Condition.
Took the c...

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Susie Eisenberg-Argo
Reviews 1
2020-09-06 17:47

Back in 2013 my Lincoln LX transmission was going ...

Back in 2013 my Lincoln LX transmission was going out~time to bite the bullet for a new car, yikes! I know Virgil Skinner from Fort Bend Fit Marathon training group so needless to say I drove out to Fort Bend Kia to "test drive" his selections. My test drive that day turned into an amazing trade-i...

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Andrew Koenig
Reviews 1
2020-09-06 14:53

I had a fantastic experience purchasing a used veh...

I had a fantastic experience purchasing a used vehicle from Fort Bend Kia. Even though the car was a Hyundai, the team made sure it was well taken care of and in great shape for sale. Arseniy was top notch and the rest of the team were super helpful and made the car buying process as painless as pos...

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Jon Church
Reviews 1
2020-09-06 14:31

Really great experience purchasing a used car from...

Really great experience purchasing a used car from Nabeel at Fort Bend Kia - plus everyone at the dealership was very easy to work with, including the sales managers and the finance department.

Plus I've been using their service department for our other vehicle for years and it is top notch, with...

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Frederico Costa Epstein
Reviews 1
2020-09-04 06:18

Fort Bend Kia Team offered a very good experience ...

Fort Bend Kia Team offered a very good experience when I bought my car. They are not aggressive to negotiate keeping a very open and good conversation until both sides get a good deal. Jay was the sales person that worked directly with me showing the car and all the options without hurry. We are ver...

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Maxine Bennett
Reviews 1
2020-08-28 15:59

Purchasing an automobile is a very stressful exper...

Purchasing an automobile is a very stressful experience. Both in choosing a car and personal comfort. Herve is the kindest, most understanding salesman we have ever had. He understood that we wanted no pressure and that s exactly how he deliver his sales approach. Everyone was kind. However Herve sp...

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Jason
Reviews 1
2020-08-28 15:43

TERRIBLE DEALERSHIP. AVOID AT ALL COST. TRIED TO S...

TERRIBLE DEALERSHIP. AVOID AT ALL COST. TRIED TO SELL USED CAR WITH NEW PRICE.

The dealer was the perfect example of a classic car dealership. Only out to make money even when the customer is at a loss. I was interested in a car when I was shopping here, and the salesman stated the car with the s...

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Dale Potter
Reviews 1
2020-08-28 13:25

Had a tire issue showing on dash panel. Drive int...

Had a tire issue showing on dash panel. Drive into dealership and they took care of it right away. The staff and their service is always first rate. This is my second KIA. I might add, the owner is always available, if there is a problem.

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Tara Pesek
Reviews 1
2020-08-22 00:21

Do not trust this dealership! We agreed to buy a c...

Do not trust this dealership! We agreed to buy a car from them if they fix the cameras that were not working. They agreed and we were to pick up the car the next day. When I contacted to make sure it was ready they said they sold it after we left! We had an agreement and they said they sold it! Call...

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Dakota Burns
Reviews 1
2020-08-17 08:42

We just recently purchased a brand new 2016 Kia So...

We just recently purchased a brand new 2016 Kia Sorento SXL from Nabeel at Fort Bend Kia, & we couldn't be more pleased with the quality of service he provided and the ease of the entire process. They really run a well oiled machine...good, honest people who want to make sure their customers are hap...

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Ellen Craddock
Reviews 1
2020-08-17 07:00

Fort Bend Kias Team was amazing! From the test dri...

Fort Bend Kias Team was amazing! From the test drive to driving our new Telluride off the lot, Fort Bend Kia delivered in every respect. They educated us as to the features of our new car, kept us informed of its build and delivery regularly and made our drive out seamless. We live in the Galleria a...

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Bev Choy
Reviews 1
2020-08-17 01:29

We have purchased two vehicles with Nabeel at this...

We have purchased two vehicles with Nabeel at this location and each time it has been a pleasure to work with this young man. He was thorough in both instances, never made us feel like we were wasting his time even though we were quite picky about what we were looking for. The whole team seems to go...

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Fran Studdard
Reviews 1
2020-08-14 15:24

My salesman, Antonio Page, is one of the most help...

My salesman, Antonio Page, is one of the most helpful salespeople I have ever had the pleasure of dealing with. When I purchased my first Kia, I had no credit at all, I still got a great deal. He fights for you every step of the way, listens to what you want and makes sure you find what you need. I ...

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Derian Mendez
Reviews 1
2020-08-13 12:48

Great sales department Arseniy is the salesman to ...

Great sales department Arseniy is the salesman to go to very helpful and not once pressured me or my wife to buy and made us feel like valuable customers and not just another sale. Service department staff is fantastic and never have an issue with my service

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dominique burkes
Reviews 1
2020-08-13 02:31

This time last year I was looking for a Black Kia ...

This time last year I was looking for a Black Kia Sportage and my Dad happened to find one that was just posted on Fort Bend Kias website. I sent in an inquiry, Jose got back to me immediately and even sent me pictures & youtube videos of the vehicle. Went to test drive it that same night and Jose m...

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Kitt Cykala
Reviews 1
2020-08-06 10:52

Gotta say this is the most friendly "family" atmos...

Gotta say this is the most friendly "family" atmosphere I have ever experienced in a dealership. JAY Rajput MY sales guy & new friend is spectacular!!! He was very patient NEVER PUSHY, but he never forgot about me either in my 3 month decision to purchase another KIA Sorento (my 3rd) which have all ...

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Denise Lutenbacher
Reviews 1
2020-08-06 07:23

A car dealership you can trust! Sounds like an ox...

A car dealership you can trust! Sounds like an oxymoron, but true - these guys treated us like old friends when a rat chewed the wiring in our Sorrento and we decided to replace our car. The owner of the dealership, Virgil Skinner, is personable and loves to engage directly with his customers, alo...

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Salman Farooqui
Reviews 1
2020-08-05 21:36

I'm a college student and I was looking to lease m...

I'm a college student and I was looking to lease my first car. My dad took me to a bunch of different car dealerships, and I couldn't really find what I liked (in addition to dealing with sometimes difficult salespeople). Finally, we came to Fort Bend Kia. Not only is it a nice, inviting dealersh...

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Noelle A. Perry
Reviews 1
2020-08-03 17:59

Excellent car-buying experience. Our salesman was ...

Excellent car-buying experience. Our salesman was Chris Torres, and he was wonderful. They appraised our trade-in and matched the other offer we'd received, gave us plenty of time to test-drive and consider our options, and talked through everything with us / answered our many questions. They also m...

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Trang Vu
Reviews 1
2020-08-03 10:30

I had a fantastic experience shopping at Fort Bend...

I had a fantastic experience shopping at Fort Bend Kia. Enrique Lance and Nabeel Qureshi are the guys to talk to- both very knowledgeable, kind, empathetic, and reassuring, without ever being overbearing. The FB KIA financial manager Maranda was a delight as well!!

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Carrie DeSmith
Reviews 1
2020-08-02 08:00

The personal touch that Fort Bend Kia has offered ...

The personal touch that Fort Bend Kia has offered is above and beyond what I ever expected in a dealership. Jose even delivered my daughter's vehicle to a high school event to surprise her at the last minute. He has truely gone well above and beyond the expected.

The parts and service department ...

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Kalyanam Subramanyam
Reviews 1
2020-08-01 19:01

I recently purchased a Kia Sorento SXL from Fortbe...

I recently purchased a Kia Sorento SXL from Fortbend Kia and Jose Molina was the salesman, He was very courteous and professional and made the buying experience a pleasure. He drove to my house 50 miles away the day following the purchase to explain the salient features of the car. I have no reserva...

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Natalie Gordon
Reviews 1
2020-07-26 18:01

I originally came in to Fort Bend Kia to replace m...

I originally came in to Fort Bend Kia to replace my antenna. I was really upset because it came off in the car wash that I ve been going to for years and they refused to help me. I was also upset because u til I could get the antenna fixed, I covered it with tape. When then tape came off, the paint ...

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Chris Palafox
Reviews 1
2020-07-26 03:36

Fort Bend Kia makes it enjoyable to purchase a car...

Fort Bend Kia makes it enjoyable to purchase a car from them! Our salesman, Arseniy Shcheglov, was very professional and courteous! Thank you Arseniy Shcheglov, Kelly Sarafin and Curtis Josey for working with us and for making our car purchase a great experience!

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KeshaChantal89
Reviews 1
2020-07-25 02:59

I was pleasantly surprised with how great this dea...

I was pleasantly surprised with how great this dealership was. They worked to make me comfortable in every way, were friendly, and in the end, I got the car that I really wanted. They have a really clean and comfortable atmosphere, impeccable cars, and I would recommend them to anyone.

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Mercedes Owens
Reviews 1
2020-07-21 16:40

This wasn't my first time with this dealership, my...

This wasn't my first time with this dealership, my family and I have shopped here for years... 12 Kias later this is still our number 1 stop! We love them great customer service! Amazing salesmen (Nabeel), outstanding service department (Patricia), and the owner is a very down to earth, concerned, s...

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Kita Bea
Reviews 1
2020-07-21 11:21

YES! YES! YES! I LOVE SUPER DAVE! I m a mother of...

YES! YES! YES! I LOVE SUPER DAVE! I m a mother of 6 and needed a SUV to fit my family. Dave worked super hard to get my deal approved. He was very professional, patient, and understanding. As long as Dave is with Kia he will forever have me as a customer!

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NikkiAyanna DIBR
Reviews 1
2020-07-20 02:09

I tried buying a car from them twice. I feel like...

I tried buying a car from them twice. I feel like they are always trying to con me when I go in there. There won't be a third time!!

The second time I went, they were supposed to call me back. They never did. The next day I went to a Honda dealer and bought a car.

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charlotte graham
Reviews 1
2020-07-19 19:47

I went to Fort Bend Kia to get a used car and I do...

I went to Fort Bend Kia to get a used car and I don't have much credit history, so finding a car has been difficult. I didn't want another junker that would have been in and out of the shop and dead in a year or less, so that left out most of the dealers that promise "financing to everyone!" because...

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Kyle Zapf
Reviews 1
2020-07-18 20:44

My wife and I worked with Dave D in sales and Jake...

My wife and I worked with Dave D in sales and Jake in finance and after a test drive we shared some concerns and the found us a car that met those concerns kept the price the same, lowest in town, and got us taken care of in 1 day. They were a pleasure to work with and even before heading into the d...

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Ana Maria Mora Cano
Reviews 1
2020-07-18 03:21

We loved the no-hassle experience and service prov...

We loved the no-hassle experience and service provided by Antonio Page. You should ask for him when planning to buy a Kia auto, he was honest and direct... we walked in and were out of there with our new car in 2 hrs. Highly recommend him!

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Iliana Mckenzie
Reviews 1
2020-07-17 15:44

I had an unexpected experience with my engine conk...

I had an unexpected experience with my engine conking out and Joe at Fort Bend Kia was more than amazing! He made my experience so easy and stress free and I really appreciate him for that! I have been to other Kia dealership and My experience with Joe make me want to start doing business here! He a...

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Ryan Smith
Reviews 1
2020-07-17 10:38

This dealer is ALL ABOUT customer service. Javier ...

This dealer is ALL ABOUT customer service. Javier was an amazing Sales Associate and took excellent care of me (absolutely recommend him). My wife wasn't able to come test drive the car due to COVID and also due to our two small children so Javier worked with us and made arrangements to get us the c...

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