Five Stars Tours

4.1 · 86 reviews
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A
Abe Darwiche
Reviews 1
2020-09-21 10:10

WOW! Honestly how I would describe my experience w...

WOW! Honestly how I would describe my experience with this travel agency. The service was amazing! The tours start at accurate times with set times for each touristic location. The tour busses were air conditioned and very comfortable. Tour guide, Faten, WAS amazing and made sure all the tourists we...

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R
Rodrigue Chbeir
Reviews 1
2020-09-18 16:12

From a personal experience I highly recommend them...

From a personal experience I highly recommend them and all my future travel plans will be booked with this company.
I booked with them a flight during the covid 19 period, and there was a lot of restrictions and unusual last minute changements in the airports.
First their prices and facilities in...

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H
Hatem Daoi
Reviews 1
2020-08-08 22:54

A company is not committed to its promise

A company is not committed to its promise
We put under the de facto situation in Marmaris
We are a group of 25 adults and children
In Beirut it was agreed to be 5 double rooms for adults and 5 rooms for three people for middle aged and young 5 star hotel
The surprise was when we received the roo...

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B
Bernadettte Ellisha
Reviews 1
2020-07-20 15:29

Don't trust this company. Be careful

Don't trust this company. Be careful
1. We didn't get our taco tour they promised.
2. driver driving very dangerously.
3. our tour guide Marco took us to the tequila shop. He told us his friend (the owner) "is a good guy, I trust him"," he knows his stuff", "you can't get better tequila". When I ...

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F
Fatima Sayegh
Reviews 1
2020-06-21 18:55

Believing it was the best agency I choose for thei...

Believing it was the best agency I choose for their service and it's total disappointment. This agency sends me to a hotel in full renovation or I change 2 rooms but as you can imagine the noise is unbearable, then I ask that I change my hotel we accept with a difference to pay while the second hote...

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H
Hiba Haleweh
Reviews 1
2020-03-24 20:34

Bad customer service, inaccurate information and s...

Bad customer service, inaccurate information and staff are not helpful at all. They don't care about people problems and they waste their time. As a Tourism management student and old travel agent I don't recommend this travel agency at all and I suggest to the management to train their staff or cho...

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F
Fadia Omar
Reviews 1
2020-01-20 05:40

Actually, I heard a lot a lot about how nice they ...

Actually, I heard a lot a lot about how nice they are and how professional the team. But i find out that at the reception they were rude, and they dont give a precise explanation. There was 3 ladies and none of them know how to communicate with people. The AC wasnt running well. We worled with a la...

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