Purchased three of the ENS202ext version 2's. Was able to config most of the settings but had to contact customer service with a couple questions. Joshua provided in-depth instructions to finalize the settings and everything works great now! Very happy with the link system and AP. Sure beats running...
I bought an enginus EAP1300 on 9/26/2020. This is my first time buying from this company. I called customer service department to request tech support assistance for the device.
The prompt over the phone it said that I was the only caller and i was going to be transfer to a representative. After a ...
Great tech support. Charles Lee went over and above to solve my problem. His only goal was to get my system running again. What a great company.
Thanks so much Charles!!
I am a loyal EnGenius consumer and it was my pleasure and privilege during some recent hardware updates to have dealt with Mr. Charles Lee. Having purchased two new access points, as a homeowner admittedly with little technical knowledge, Charles provided me with exceptional service. His expertise...
I recently purchased an outdoor wireless access point from EnGenious Technologies. My Windows 7 based PC would not allow me to access the device to set it up for our network use. I called the Engenious tech support phone number and I was pleasantly surprised to learn I was next in line for tech supp...
Looking for support on your products? Go elsewhere I opened a ticket to pay them to get my phones repaired and have not gotten a reply since February. I even purchased directly from their website.
I so much appreciate the help that Charles provided over a course of a couple days to ensure that my WDS bridge worked! He was very knowledgeable and was great at explaining everything in detail to me as we configured the bridges together. I used the bridges to connect two buildings that were 250'...
Josh was very helpful and made every attempt to maximize/optimize my device to its best working condition.
Very happy with Tech Support. Joshua not only verified that the combination I asked about would work, but he went above and beyond. He laid out the step by step settings that would be necessary to get everything talking and working together! As a distributor, His advice will prove invaluable as I pa...
Had a great customer service / tech support experience configuring a wireless access point to our network. Very patient and thorough. Tested to ensure it was implemented properly. Thank you Charles Lee.