Dooley Disposal Services

3.1 · 60 reviews
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Leighann Cooper
Reviews 1
2020-12-28 11:58

I don t have them for service so I can t comment o...

I don t have them for service so I can t comment on that but I live in a neighborhood with a ton of kids and they fly around like it s a race track.. We were thinking about switching to them when they were going door to door but no way

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NEO01701 NEO01701
Reviews 1
2020-12-26 05:50

This morning I was clearing snow at my mother s ho...

This morning I was clearing snow at my mother s house in Wayland. I was in the middle of digging out the Dooley Disposal barrels from the snow they had succumbed to due to the town plowing the roadway. A Dooley Disposal truck happened to pull up and the young driver immediately thanked me for diggin...

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Carlos Ulloa
Reviews 1
2020-12-25 22:05

Wareham, MA Dooley Service

Wareham, MA Dooley Service

First off, I just signed up with them last week, and today was my first pick up. I recieved my cans this morning but they said they would empty my personal bin so I do not have to transfer from one can to another. That was a huge plus for me. Second they were a littl...

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sonya rykiel
Reviews 1
2020-12-25 09:15

I ordered the services August 4th, got billed star...

I ordered the services August 4th, got billed starting august 1st, today is August 23, and I'm still waiting for my recycling bin to be delivered. Every time I call and talk to somebody they promise its gonna be delivered in am week/ day.
update... one visit to the office seemed to solve all the is...

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Thomas Maloney
Reviews 1
2020-12-23 20:05

First of all, I signed up two weeks ago and still ...

First of all, I signed up two weeks ago and still haven t gotten my bins. No biggie. Anyways, today was our first day of pickup. I was really nervous that we never made it to the schedule since we still don t have any bins. I was pleasantly surprised when I got home from work that our trash bags wer...

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Tatiana Dzevenskaya
Reviews 1
2020-12-15 05:56

I wanted give them a chance, but the service is th...

I wanted give them a chance, but the service is they are very unreliable. People in the office nice and polite, but my garbage steel outside of my house and won't picked up till next week. I am sickly tired colling them and figuring out why my garbage wasn't picked up again.

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Susie Shaw
Reviews 1
2020-11-07 09:09

Small businesses can't afford to have rude reps an...

Small businesses can't afford to have rude reps answer their phones. Twice we spoke with Dooley and the same woman answered and was rude & abnoxious. It was billing questions and I was besides myself with how rude she was. Rude enough for me to decide ," is this worth continuing service"?

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Sean Gorman
Reviews 1
2020-11-07 03:58

Dooley bought out MTG in Manomet and that was the ...

Dooley bought out MTG in Manomet and that was the beginning of the end. They would fail to show up on a regular basis would make promises about showing up the next day and never show up. This would repeat over and over and calls to Customer Service, while friendly, would just be more promises but ...

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Frank Phillip
Reviews 1
2020-09-18 13:53

Me and my wife signed up 4weeks ago and Took ov...

Me and my wife signed up 4weeks ago and Took over a month to get our pales and have watched them mix trash with recycling for two weeks in a row on top of being missed more than once I am Disgusted and will be switching to nauset disposal and after reading through the reviews clearly this is h...

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Baystate Telephone
Reviews 1
2020-09-17 11:18

Great experience from their sales representative k...

Great experience from their sales representative knocking on the door, to the early-morning phone calls that got answered at the office, the exceptional customer service...it's nice to see another business that just "gets it."

Well done.

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Chinthaka Liyanage
Reviews 1
2020-08-26 00:27

Customer service never picks up the phone and neve...

Customer service never picks up the phone and never return call. No response to emails either. If your messages says 9-5 Monday to Friday make sure someone is there to answer the phone. or at least have the courtesy to call back

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Jennifer Shaw
Reviews 1
2020-08-24 18:53

Aweful driving skills of at least one driver. Ver...

Aweful driving skills of at least one driver. Very unsafe. No regard for driving laws. Given driving skills would not allow them any where near my property. Called management to share concerns, they did not call me back so clearly unsafe driving is not a concern of theirs.

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Danielle Gagnon
Reviews 1
2020-08-07 16:14

At first this was a great service when down to hor...

At first this was a great service when down to horrendous!
Like everyone we get busy and sometimes miss a payment
I received such call and was told to CALL and make a payment to avoid interruption of service. No problem!
Looked at my checking account and they TOOK MONEY OUT OF MY ACCOUNT WITHOUT ...

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patrick larivee
Reviews 1
2020-07-22 15:19

The service was amazing when in was My Trash Guys,...

The service was amazing when in was My Trash Guys, we have had nothing but issues when it switched to Dooley. They have missed multiple pickups and just offer the reason that the guys must have just missed you, sad excuse. They are missing a service I have already paid for in advance! Will absolutel...

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Jennifer Bowman
Reviews 1
2020-07-21 16:13

When the pick up they're great. You be the judge, ...

When the pick up they're great. You be the judge, since my service started in Plympton this year, they have been a no show five documented times. I sent emails each time. If you have the time and patience to email, call, leave messages that's the service you get.
update, they showed up a few weeks...

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Linda Rauger
Reviews 1
2020-07-01 06:44

The young man who picks up the trash every week is...

The young man who picks up the trash every week is simply the best. We have the back door service and love it. Just for a few extra dollars, they have a smaller trash truck that will back up to your house and always places the barrels back exactly where they were before. Thoughtful workers and har...

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Tim G
Reviews 1
2020-06-23 02:11

We wanted to give them a chance but had to switch ...

We wanted to give them a chance but had to switch service after a month due to three straight weeks of recycling not been picked up. When we called they said it wouldn t happen again and that it would be picked up the next day and didn t get picked up then either. I would not recommend if you want...

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Peter
Reviews 1
2020-06-15 09:10

They don't p/u on the scheduled days and don't cal...

They don't p/u on the scheduled days and don't call to tell you so you're left with trash barrels as lawn ornaments until they decide to show up. Off free quarterly large item removal however they never have room on the truck the day they're supposed to pick it up so they always have to "send anothe...

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Christina Runkal
Reviews 1
2020-06-14 05:55

Have had Dooley since they started the trash pick ...

Have had Dooley since they started the trash pick up for Foxboro. They are always on time, their drivers are very courteous and don't leave my barrels all over the place like the previous trash pick up, and I always receive an email when trash will be delayed. Thank you Dooley!

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Andrew Cerqueira
Reviews 1
2020-05-07 03:55

Dooley was an amazing company prior to the acquisi...

Dooley was an amazing company prior to the acquisition of UMM. I would give Dooley 5 stars but unfortunately the new management/ customer service leaves a lot to be desired. UMM does not respect customer privacy. You could call them and ask about service at an existing address by umm and get inform...

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Ellen
Reviews 1
2020-03-18 05:27

Great service. So easy to deal with! UPDATE : Ju...

Great service. So easy to deal with! UPDATE : Just got off the phone with them and I wanted to document my call.... I forgot that I already reviewed Dooley!!
Well the same goes now .... over a year since this review and I can honestly say that they are one of the best service companies I have ev...

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Mr. Patterson
Reviews 1
2020-03-18 01:50

I was introduced to Dooley Disposal Services by on...

I was introduced to Dooley Disposal Services by one of their representatives Mr. Joshua Silva. I have had their trash and recycle services for over a year now and I am very pleased with their Business. Their Dumpsters are painted a cool color and the driver's are always neat and quick. I have nev...

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Art Mann
Reviews 1
2020-02-18 12:00

Amazing Company! Very hard workers! And to the lad...

Amazing Company! Very hard workers! And to the lady with the oh it shouldn t be very hard to empty my trash can ,you can kick rocks. They show up on time, always wearing a smile. They will continue to have my service for as long as they re around. Keep it up Dooley great work!

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Christine D
Reviews 1
2020-02-08 02:35

Missed a pick up after holiday weekend. They told ...

Missed a pick up after holiday weekend. They told me our landscaper's truck was in the way. Rather than telling the landscaper to move, they took a picture and left. I don't know a landscaper who would not yield to a garbage truck. Seems like someone just didn't feel like trying too hard to please t...

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Jennifer Robbins
Reviews 1
2020-02-01 14:17

I would give them 0 stars if I could. Dooley was m...

I would give them 0 stars if I could. Dooley was most recently bought out by another service and it has gone to trash..... no pun intended. They didn't notify of change in service and argued that they did.. no email, no letter, nothing. I've had several missed pickups and been told too bad. Extreme...

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Jennifer Wolff
Reviews 1
2020-01-17 02:02

This company stopped separating the trash and recy...

This company stopped separating the trash and recycling and failed to tell customers. I saw them put the trash and recycling in the same truck several times and a driver confirmed they no longer recycle due to high costs. We will be switching to Dover Trucking.

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JJ
Reviews 1
2020-01-11 18:16

Been with Dooley less than a year & I can t count ...

Been with Dooley less than a year & I can t count the times I ve needed to call either for sloppiness or missed garbage pick-up (yes, I wonder the same thing, how do they skip our trash bins sometimes)??? We have no side walk on our small side street & I ve gotten so fed up with them not leaving th...

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Jonathon Chandnoit
Reviews 1
2020-01-02 21:29

Bridgewater MA, only redeeming quality is they pic...

Bridgewater MA, only redeeming quality is they pick up the trash, even with out a bin, have lived here for several months now, since the start of December, have called on a bi-weekly basis for them to deliver our buckets, and we get told they would be delivered by X date and they never ever have com...

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