Horrible Customer Service!! I purchased a Dana Augustine (DA) engagement ring from a jewelry store and several months later attempted to locate and purchase the companion wedding band. When I called DA I spoke to a pretty curt receptionist. DA apparently does not work directly with customers only...
My husband and I had the pleasure of meeting Kari Stringer at a diamond show. She educated us about diamonds, listened to our desires, and designed multiple options to meet our needs. We wanted to upgrade from our original wedding set. The selection was very important to us. We spent hours with Kari...
The website was well layed out, the pieces I looked at were beautiful. I checked it out because Helzberg Diamonds does trunk shows with Dana Augustin and I'm looking forward to working one!
THIS TIME AROUND MY EXPERIENCE WAS VERY GOOD. I PURCHASED MY WEDDING RING A YEAR AGO WITH MY WIFE, IT WAS A MANS RING AND HAD A STONE PUT IN IT. KARI STRINGER WAS VERY NICE AND DESPITE MY VERY LONG PINKY NAIL SHE HAD NO PROBLEM GRABBING MY HAND AND PLACING RINGS ON MY FINGER, INCLUDING THE WORDS IM...
I love my one of a kind custom vintage wedding set.
Absolutely love my Amethyst center Diamond encrusted Wedding ring. I get sooo many compliments mainly from myself! My husband and the Dana Augustine rep at Kay's Jeweler did an amazing job customizing my ring!! Looking forward to adding my band on to it for our 5th year anniversary!
This company has no business ethic, owners are arrogant, and not customer oriented. Worse customer experience I ever had. They treat you like they are doing you a favor by selling you. They wont be around for too long. We will see if they keep the arrogance! Quality not desired.
Not a store, go to the shows, they cover the whole east coast plus and have one day shows in many cities every day.
Bring your own, select from their inventory what you need and have it sized, set all in the day.
IT'S A SHOW.
Priced perfectly, selected for quality and demand. For 30 years they ha...
My husband and I went to Kay Jewelers last year to pick out an engagement ring (we were not married yet). We happened to come during a diamond show event and Kari from Dana Augustine was there. She was super nice and very helpful and indeed knowledgeable about the diamonds. We purchased a beautifu...