Coolpad Americas

1.7 · 12 reviews
P
Paulette Wellborn
Reviews 1
2020-07-01 11:28

Coolpad phone factory service THEY DO NOT HAVE.A S...

Coolpad phone factory service THEY DO NOT HAVE.A SERVICE DEPARTMENT is NON EXISTENT. be.careful with your phone. I've had.my phone.2 months on payment plan and.I barley tapped my phone screen and it shattered. I'm willing to pay to replace the screen. But BOOST MOBILE AND.COOLPAD DO NOT OFFER AUTHOR...

Read full review

B
Boykas Babe
Reviews 1
2020-04-10 03:10

Absolutely horrendous. Phone less than 3 months ol...

Absolutely horrendous. Phone less than 3 months old suddenly stopped charging. Sent it in for warranty work over a month ago and there is STILL no status update, no loaner no replacement. I filed a complaint with my atty general and the BBB today.

Read full review

H
HGCL MitWrongMe!
Reviews 1
2020-03-01 23:55

They do not support their equipment. If you are un...

They do not support their equipment. If you are unfortunate enough to be fooled about a free tracker from Sprint don't do it. It fails to stay connected past a few hours so you have to reset it daily. It has a proprietary charger that if you break/lose you cannot get unless you go to the sprint stor...

Read full review

F
first last
Reviews 1
2020-02-04 08:26

It has been 3 months I am communicating this compa...

It has been 3 months I am communicating this company over the phone and via email. It is worse warranty company, and never they answer. It is trash company, and trash cellphone. Worked less than 3 months, and when I sent to company for repair, they were not able to fix it and returned back the same ...

Read full review

R
Rilriia Kilurden
Reviews 1
2020-01-10 11:51

Bought a Coolpad Surf that had password authentica...

Bought a Coolpad Surf that had password authentication issues. Spoke to Coolpad's outsourced "tech support", which wouldn't be a problem IF they had actual tech training to do their job. But Francis did not, and at one point, I even asked him "You're reading from Help Desk, aren't you?" (He confirme...

Read full review

D
Dejon Bell
Reviews 1
2020-01-06 02:19

I have tried to call the warranty department for w...

I have tried to call the warranty department for weeks. I finally get a hold of someone and the undertones attitude in which they try to SOLVE your matter is disgusting. Never purchasing this phone again. Oh and hi Jericho Rep ID 4576.

Read full review

View all reviews on Trustburn