Commonwealth Dodge

3.5 · 245 reviews
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M D
Reviews 1
2020-12-23 18:59

Look at all these bad reviews and I haven't even a...

Look at all these bad reviews and I haven't even a biased one yet. 3 stars cause you aren't true... why? Cause your General Lee truck doesn't have the confederate flag on top. Don't call it the General Lee... How could I ever trust you to buy a car from??

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Rick Tallhamer
Reviews 1
2020-12-17 18:55

Just drove from Elizabethtown to Louisville after ...

Just drove from Elizabethtown to Louisville after calling to see if they had a specific year, model, and engine size. The salesman PAUL said they did have what I was looking for. After a 45 minute drive and a 15 minute wait, I was told they had a 3 year old vehicle that was the same as I was looking...

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Troy Fuller
Reviews 1
2020-12-14 19:02

We went here a few years ago to buy a brand new Du...

We went here a few years ago to buy a brand new Durango. Every one that we drove had over 5000 miles on it. When we asked, they told us that the managers drive them up to a certain amount of miles and still consider them brand new. Then two of them smelled of smoke. These were brand new $40,000 veh...

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K P
Reviews 1
2020-12-14 13:44

Horrible customer service, had my pick up truck si...

Horrible customer service, had my pick up truck sitting in the service department for over two weeks and could not get a loaner vehicle. Brought it in again for another problem on the vehicle and still did not receive a loaner vehicle. DO NOT recommend this dealership at all.

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Amy Streible
Reviews 1
2020-12-09 06:06

I have been trying to buy a truck for a week... Th...

I have been trying to buy a truck for a week... The salesman has been almost impossible to get ahold of... Not to mention we where going to buy a used car for my stepdaughter.... They originally told us the price of $5500 and the next day it jumped to $6400 because someone offered them that price th...

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Larj Johnson
Reviews 1
2020-12-01 01:40

The two guys at the parts counter went above and b...

The two guys at the parts counter went above and beyond to help me get the part that I needed to fix my Dodge 4500. Can't thank those guys enough. I hope that they are there to help me next time I need something. Great attitudes and good price/parts.

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Ausum Watson
Reviews 1
2020-11-28 13:27

Drove two hour just to be lied too smh couldnt ev...

Drove two hour just to be lied too smh couldnt even tell me the price of the car over the phone and then told me the would do anything to get me into a car but didn t even do anything but waste me time. Wouldn t recommend anyone

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Shannon Powell
Reviews 1
2020-11-24 16:40

Great experience with this dealership. The staff w...

Great experience with this dealership. The staff was very friendly and helpful. Keeping in mind the bottom line is they need to make sales to get paid, because that's the way the world works, they are very helpful in giving you information on the cars you are interested in so you can make a decision...

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Amber Wiegand
Reviews 1
2020-11-23 15:38

I am usually not the car lot type of person, have ...

I am usually not the car lot type of person, have always had horrible experiences with car dealers and lots but Greg Howell was great. He asked what I was looking to do and stuck with the actual limits that I had set. Greg was very helpful and didn't try to push the limits. I am very happy with the ...

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-A Beaty
Reviews 1
2020-11-23 15:09

Had recently wrecked my car and was needed another...

Had recently wrecked my car and was needed another 1... went 2 Commonwealth Dodge and talked with Mr. Gus and Mr. Hoover and i love it... Mr. Hoover worked with me and my boyfriend and got us the best deal... We r very much in love with our 2019 Dodge Charger!!! Would def recommend this dealership 2...

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Gary Anderson
Reviews 1
2020-11-21 08:33

I usually don't do these reviews but I have to say...

I usually don't do these reviews but I have to say that since Jason Lewis gave me this link, that I have purhased many vehicles in my lifetime and Jason has been one of the most helpful and informative salesman that I have had the pleasure to meet. Thanks again!! Will definitely send some business y...

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Edward Sargent
Reviews 1
2020-11-18 06:01

This was the most dishonest and deceitful dealersh...

This was the most dishonest and deceitful dealership I've dealt with in over 30 years of purchasing vehicles. The salesman annotates what you require and takes it to a manager. He (Paul) first of all try to mislead you by documenting request of required repairs to be done in a way in which requires ...

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Jake PTo
Reviews 1
2020-11-11 21:41

Don't ever buy a car from here would give negative...

Don't ever buy a car from here would give negative stars but it don't let you I was lied to from there day I bought the car I bought a 2013 Dodge Dart there's so many problems with the car I don't understand how they're saying it was a certified pre-owned I have owned the car for about 8 months now ...

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Joyce Fendley
Reviews 1
2020-11-10 07:09

My parents in their 70s bought a 2016 jeep patriot...

My parents in their 70s bought a 2016 jeep patriot on Sunday,wrote a check for it .i checked the jeep out on their website Monday morning to see it.it was 2700.00 cheaper then what they sold it to them for.I contacted their salesman.Ken Sanders.ask him about it.told me h would get back with me.I ca...

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Darrell Samuels
Reviews 1
2020-11-06 19:46

All staff are friendly helpful and will try everyt...

All staff are friendly helpful and will try everything so you can walk away with what you came for. I purchased my wife a dodge journey in October and returned November 1st to purchase a 2017 dodge ram.. Ken Sander's is the salesman to see. Just asked for Colonel Sanders he will work to get you a ri...

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David Lloyd
Reviews 1
2020-10-26 14:04

Absolute RIP off! As a veteran owned small busines...

Absolute RIP off! As a veteran owned small business every dollar counts. Taylor, service advisor, called to tell me it would be just under $2,000.00 to fix an issue with the heater on a 2 year old van. Charged me $120.00 to tell me this. Got it fixed elsewhere for just under $400.00. We purchased se...

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henry weekly
Reviews 1
2020-10-25 16:24

A/C Doesn't work in my vehicle which I made clear ...

A/C Doesn't work in my vehicle which I made clear during the test drive. I've had the vehicle for 6 months and they have given me excuses as to why they can't and won't fix it. Plus, they let me drive away with 3 broken lug nuts that i just found this weekend. I've been on trips already with my kids...

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Amber Seebold
Reviews 1
2020-10-21 01:52

Commonwealth Dodge is an amazing dealership! I had...

Commonwealth Dodge is an amazing dealership! I had a great experience with them. The employees are very welcoming and are ready to serve you with a smile on their faces. I would recommend them to anybody. The service department works quick and also they have a parts area. Every time I have a problem...

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D S
Reviews 1
2020-10-20 08:35

HORRIBLE place to do business. Andre Tilford lied ...

HORRIBLE place to do business. Andre Tilford lied to me about a deal that was being made just to keep me from going anywhere. I purchased a vehicle 10 months ago, only to later find out that guy, Steve Johnson was a felon. They will tell you anything. Mike Thomas who is second in command there stand...

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Janet Arguello
Reviews 1
2020-10-20 06:52

I ha the best experience today at commonwealth dod...

I ha the best experience today at commonwealth dodge located at 6408 Preston hwy Louisville ky, 40219 The entire sales staff, Ad Brown is the best salesman very caring to the point and wont do you wrong. The dealer management Howard, Kenny, Tyran and auto manager Mike wiseman. made my dream truvk ...

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Mya S. Mtnez
Reviews 1
2020-09-27 05:12

Last December we bought a car at this dealership, ...

Last December we bought a car at this dealership, very good service with the man who did the business and all his employees in the apartment. Today my husband is going for the second time to do his oil change for free since that is what I know. He informed us that there were two free oil changes and...

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Cory Shepherd
Reviews 1
2020-09-19 06:34

Worst dealer on the planet. Lied to my face, then...

Worst dealer on the planet. Lied to my face, then after I tried to leave, he approached my vehicle and disrespected my wife and I even further. Tim was the guys name (A sales manager!). Then the ignorant GM disrespected me. It was bad enough to make another family leave the dealership. Go there...

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Craig Andrews
Reviews 1
2020-09-18 23:00

I have never been treated so poorly by a car deale...

I have never been treated so poorly by a car dealership. I have bought two cars in the past from Commonwealth Dodge, but this was a terrible experience. I was looking to trade in my car for a truck. Admittedly, I knew I was upside down on my car and a deal might be difficult (information that I shar...

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Cherrelle Marable
Reviews 1
2020-09-17 02:30

My car has been at that place for weeks! They are ...

My car has been at that place for weeks! They are supposed to be waiting on a piece for my car. The delivery date supposedly keeps getting changed. If I knew that my car wouldn t have its piece for weeks I would have taken it somewhere else! It s been 2-3 weeks of me renting a car just to get arou...

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Nic Main
Reviews 1
2020-09-16 20:42

Was told my wait would be possibly 3 hours or more...

Was told my wait would be possibly 3 hours or more, so I needed to get a ride. I asked to utilize the shuttle service and they told me they had no-one, because they were short staffed. (This is the second time I ve been here and they ve said that)

Paid $15 for a Uber home, only to get a call 30 m...

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Cliff Marbrey
Reviews 1
2020-09-15 22:16

Well it definitely was not a lie about the reviews...

Well it definitely was not a lie about the reviews service there sucks. Just went in and the receptionist was too busy playing her tablet then to even notice that I've been standing there for about five minutes, and then I had to basically jump up in the air before anybody noticed that I was back in...

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Aracely Diego
Reviews 1
2020-09-09 18:59

Very bad service. I bought a car here and it came ...

Very bad service. I bought a car here and it came out with defects that the dealer has to fix and they have never had a chance or time to call me to fix it, and supposedly the manager that helped me has to approve the fix and he's never at the dealership. I don't recommend it also it's very expensiv...

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Monique Maddox
Reviews 1
2020-09-05 04:24

Do not go to this place they will tell you are app...

Do not go to this place they will tell you are approved, then let you take it home. After 4 days the will ask for it back and keep $200.00 for oil change. They claim the paperwork was incorrect due to one of the sales guys put the wrong vin numbers. Please be careful they will do you wrong.

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Donny Corbin
Reviews 1
2020-09-04 01:51

Horrible place. Salesman was pushy. Wouldn't tell ...

Horrible place. Salesman was pushy. Wouldn't tell us the price of the truck he showed us, only that we could get financed for it. When he pulled the truck around, the back tail light was busted out. My wife, on the way to the bathroom, overheard the finance manager tell the salesman he didnt want to...

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karlaronbobbyd
Reviews 1
2020-09-02 14:50

I received a letter from Commonwealth Dodge tellin...

I received a letter from Commonwealth Dodge telling me I could trade in the car that I bought from them and keep my payments the same as well as transfer my lifetime drivetrain warranty and also offered lifetime oil changes, a target gift card just for coming in, and a few other things. Sounds too ...

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Patty Sexton
Reviews 1
2020-08-27 05:41

I was needing a second car. After looking all over...

I was needing a second car. After looking all over town and being treated like a second class citizen because I'm a women, I stopped by Commonwealth and was greeted by Rick Hoover. Rick listened to me . I told him my budget I was working with. Told him what I needed as far as equipment. He showed me...

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Anya Hopper
Reviews 1
2020-08-23 09:26

Salesman immediately tried pushing us to buy a new...

Salesman immediately tried pushing us to buy a new car when he had been told before our visit our price range. Convinced us to go for a new car by saying payment would be where we wanted it, only to come back saying payment would be $150 more than we could afford. Kept trying to push even when we sa...

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Patricia Poindexter
Reviews 1
2020-08-15 23:01

Commonwealth dodge is a dishonest car dealership. ...

Commonwealth dodge is a dishonest car dealership. You better think twice. A sale price just below $10,000 after their bogus financing, ended up $18.000 that's the price of the car literally doubled. Was told their usual bank wouldn't finance the car for the required months to pay it off. Informed me...

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Premium Motor Sales
Reviews 1
2020-08-12 05:15

do not come here they will rip you off any way the...

do not come here they will rip you off any way they can , took a truck in for service they bunt out the engine computer they want me to pay for me for the mistake they did , STAY AWAY DO NOT COME HERE I WOULD NOT LET THEM PUT AIR IN MY TIRES.................STAY AWAY..............................JU...

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shawn gardner
Reviews 1
2020-08-11 07:03

when the general manager calls a disabled x employ...

when the general manager calls a disabled x employee a crackhead on his personal facebook page in retailiation to violations under the American disabilities act. I have the post saved he as the general manager SLANDER, RETAILATION EMOTIONAL DISTRESS AND DEPRESSION IS HIS PLAN

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Jess T
Reviews 1
2020-08-09 19:30

Terrible experience! The first gentleman that gree...

Terrible experience! The first gentleman that greeted us (Mark) was great and real and understood what we wanted. When we explained we wanted to go to another dealership to feel out our options he called over another salesperson who I believe was a manager (Chris). What we thought was a good experie...

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I am Steven
Reviews 1
2020-08-02 17:52

I only gave it 1 star because it let me give negat...

I only gave it 1 star because it let me give negative stars. Worse service dept I have ever seen. There service writers are kids. Have no automotive knowledge. They wear chuck Taylor's to work with no socks. A young man with died pink hair. Impossible to get any info on the status of you vehicle. Ve...

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