Just left with the 2021 Chevy Trailblazer. If you want an Honest, straightforward, no BS salesman with Integrity Justin Romrell is % your guy. Its the only reason we shop at Coles so along as he is there we will be supporting them. Its peace of mind knowing that he will work to get the best deal f...
Took my 2003 Yukon Denali in for service. Needed to replace mode door actuator for air conditioning and new brake pads. I was without my vehicle for 3 days for what should have never taken more than 1. They failed to call me after they diagnosed the problem, instead, wating for me to stop by and ...
I love Cole Chevrolet Inc I can bring my vehicle that I purchased there in anytime and they will wash it for free check the air in my tires check my brakes and rotate my tires at no cost to me
Kenneth was awesome very personable and helpful. Great customer service!
I did a lot of my research into what truck to buy online. I emailed several dealerships and I can honestly say that Cole Chevrolet was by far the most responsive. They always responded to my texts and emails quickly and provided the information that I was seeking. I never felt like they were "hid...
Joe was right on top of it. He followed up but wasn't annoying like most salesmen. He also got us a better rate on our loan. Definitely go back to them in the future. Thanks you guys!
My husband and I decided to trade our Buick La Crosse in on something with more room for our growing boys. My husband had called Justin Romrell a couple weeks before and let him know what we would be looking for, and when I decided it was time Justin had several choices for us. It was great working ...
All I can say is Excellent Service! Service department and Diesel Mechanic were extremely helpful and took care of us in every aspect. We were on a road trip from Utah and shortly after reaching Idaho we had to make an emergency stop short of Pocatello. We tried calling a few local garages but cou...
I can say 3 important things. RAY is top notch and changed my opinion to positive for your dealership. Your GM was inattentive, unfriendly and quite frankly seemed as though he was trying to avoid me. NOT impressed. Your gm accessories are grossly overpriced and should not be cheaper to buy on the I...
I have been working with Kenneth Ashcraft for months trying to find the EXACT truck I wanted, which wasn't easy because I was extremely picky, as well as being two states away. We finally decided to just custom order one since what I wanted was hard to find. Kenneth worked with me back and forth get...
Kenneth was amazing to work with. Easy buying experience! He was very truthful about every question I had and made the process quick and easy. Very impressed!
Quick oil change and my car was washed and vacuumed. No pressure to do extra stuff, so when the do suggest things, I trust its actually needed. Awesome reps too!!
My car needed body work after an accident. Hap Fettis was amazing to work with. He was thorough, and an excellent communicator. The shop also did amazing work, The car looks brand new.
Helpful but not to helpgul. Guys down at auto zone were more we are the brand. Brand Ambassadors. Actually did more work diagnosing my Silverado issue and recommended Cole Chevrolet. In which was helpful but didn't go out of way to find a better solution than going to U pull
They are mostly really sweet and do a really good job. They one guy Carlos could have better customer service skills, but there is one in every place
I went in today to have the body module on my Colorado programmed, jayson was my technician.
We hit a couple bumps (my trucks fault) jayson took care of them without missing a beat.
From one technician to another, Thank You Jayson!!
He is an asset to Cole, very professional!
He really knows his ...
Staff were professional and friendly and service was done in a timely manner.
Had my truck in for body work after a deer hit my truck they did fantastic work. Been taking it back for other mechanical issues as well. If there is something wrong that is covered under warranty, I never have to worry as it is always just "taken care of". Recently there was some concerns over a wa...
Had a fantastic experience buying my vehicle from Cole Chevrolet. Justin Romriel is great to work with. It was a one-stop shop for all of my questions (I seriously did not go anywhere else) and made car buying a worry-free experience. I also feel that I got an exceptional value and was offered a hig...
Friendly, professional and kept me informed answered all questions
Let me start off by saying that our sales person, Melissa was fantastic. She was professional, kind, knowledgeable and did everything she could to make sure we were happy with our purchase. She's the one who made our experience at Cole's a good one. I will say that their body shop cut a real corner ...
I am grateful for the kindness and professionalism that Cole Chevrolets staff has shown throughout every visit.
Justin is the best salesperson I've ever dealt with. Very professional, helpful in terms of getting us into a vehicle which we can afford, and he is not salesy like most car dealers are. Highly recommend
Process went very smooth and customer service was great! Thanks
I had a fantastic experience with Cole Chevrolet. Jeremy Williams is great to work with. I have been car shopping all over town and the sailsmen always come across as pushy and are rude when I want to continue looking. NOT AT COLE! I felt like I was among friends who genuinely wanted to help me out.
Horrible place to get a new vehicle, was in there today and the staff is just meseriable, they didn't greet me or even speak, they we not even trying to sell me a vehicle, for gods sake that's you're job , if you're that meseriable there working why bother coming to work
very understanding and professional and know their job willing to help communicate
Worst automotive repair experience I have ever had! They didn't fix they issue, they were slow, not helpful, dismissive, condescending, and overpriced.
Took in a 2006 chevy cobalt to fix warped rotors. $150 and some supposedly resurfaced rotors later, the problem still persists. I take it in a se...
If you are looking for a new/used car justin is your guy! He goes above and beyond to get you what your looking for. He has helped my wife and I twice getting her the vehicle she wanted, both times dealing with him were nothing short of being amazing! I won t deal with anyone but him! He will always...
The truck we bought is amazing and has been fantastic. Omar our salesman was great too, helped give us more for our trade-in. But the man who does the paperwork was unhelpful. He ended up charging us 500$ more than what he needed. So we had to go back. Then a few hours later he forgot he needed more...
Staff and our sales person were very friendly, but they charged above blue book pricing got a used vehicle, and when I mentioned that a strut needed to obviously be checked out, they said they would look at it and then didn't. As we drove our new used car, we found more and more things we've had to ...
Bought 2 vehicles so far from Coles. They do what they say and are very polite without the typical pushy salesman.
Daryl Griffey is the only reason I keep going back. He always takes care of me, making sure my car is fixed, and at the best price.
Excellent, clear communication. Very little hassle. Honest service. Thanks Cole!
Go to Cole s for your next automobile purchase!! You won t regret it . I had so much fun buying a car here! When I was looking for a car, I pulled into this dealership knowing that they had some nice cars in my price range. And then I saw some more, and then the salesman helping me found others for...
Jeremy is a great salesman. When i need to buy another car I will buy from him.
I expected my car to be washed, it wasn't. Usually I get a car wash. Have You changed
this procedure?
Also I had service job in March, at that time, I was told my battery was bad.
I replaced it that same month and at this last service the technician reported the
battery was bad. I would like...
I bought the 2017 Malibu in November of 2017, during the sale I noticed the carpet was coming out by the passenger door. I notified them about it they said they would fix it however after the sale it keeps happening every time you get in or out of the car. However was not on the closing documents ...
The Salesman, Ken, was GREAT!!!!. The vehicle was exactly what we were looking for and the attention from the staff was second to none.
Took care my vehicle maintenance needs . 1st oil change on new Silverado.
Service on my silverado truck was great! Service people treated me very well and did the job on time and under what I expected. will go back. Good job.
Jeremy Williams was fantastic to work with! He went the extra mile to make a great deal on our new truck! He took car of us after the sale and made sure all of the accessories were installed to our liking. Thanks again Jeremy!
They took care of everything. Carlos made the experience painless, the service department is great.
I have say I was disappointed at first but after explaining my ordeal with the suv I bought from them and it's issues they gave it their all to make me a Happy customer thank you Joe and your service team for all your hard work
Had to drop cat off on sunday it was fixed early the next morning. Great job friendly people
Cole Chevrolet has amazing prices, friendly and fun staff to work with, and beautiful vehicles!!! I loved it so much here I joined the team! Join the Cole Chevrolet family! #LiveGreat!
Jeremy was great with helping us get a more roomier vehicle and get me the color I wanted and for such a great deal. He has no idea what this means to me and my family
It was the best experience I ever had in any dealership. I plan doing all my auto business there
The negative: They LOW-balled me on my 2011 HONDA Odyssey trade-in. They had their reasons. Some were valid, some I felt weren't. But that is to be expected anywhere.
The positive: I felt their staff was SUPER helpful. They all approached us (after we were into the process) making sure we we...
5-star service at the Service Center. Carlos was professional and friendly. I will definitely bring my vehicle there every time.
I needed to trade in my smaller SUV for an SUV with a third row for my growing family, these guys were awesome. Jeremy was my salesman. He put me in a few different makes and models to help me decide on the right car. He was very knowledgeable and informative, but not too pushy which I appreciated. ...
Great and friendly people who actually want to help you. Every car dealership in Pocatello turned us down due to bad credits or didn't even bother to help us. But the people at Cole Chevrolet not only helped us find a good lender a good car, and scored a good payment plan to meet our budget, but the...
The guys where prompt got the car in and out fast for us and the price was what we where told. No hassle just good friendly service
Very good customer service, very nice people they helped me find what I was looking for..
These guys are amazing!! Two weeks before our baby is due, and they helped us to find a better car for our growing family. They were quick and efficient, while still being considerate and not at all pushy. Everyone was so kind and helpful through the whole experience. We will definitely be coming ba...
This is our second Chevrolet truck we ve purchased from Cole Chevrolet and are, once again, very satisfied with our whole experience. Our salesman, Justin Romriell, demonstates above and beyond customer service. He worked with us until he was absolutely sure we had the best possible deal he could of...
Traveling and our truck was losing battery power every day. Dropped it off the night before, had an answer by 9:15 am, warranty covers the issue. Very professional Service Team!
Kenneth was awesome to work with! Everything went very smooth.
This was a brutal winter in East Idaho and all of the body shops were swamped with fender bender repairs. Loren kept me informed and called as soon as they could get my pickup in. The work was done in a professional manner and in the time frame promised. Hats off to Cole Chev!"|"
Fast and friendly service. They even washed my car.
Well after going through the test drives and everything pick the car I want to trade my baby in for because I need something bigger. Get working on a deal, when I was presented with a pre sale purchase paper that detailed most of the fees and charges and final sale price, when I started going throug...
Excellent service and responsiveness! The staff provided options and ideas. They stayed late and were very patient as we explored many options. They are great.
We had such a great experience! They were very quick and efficient, and very friendly! We had Kenneth and he took very good care of us and gave us awesome deals!
I've been going to Cole Chevrolet for a couple years for maintenance on my Saturn. The service I've gotten there has always been excellent! Keep it up, guys!
I get FREE oil changes on my car right now so I go there. However I did get charged for a free oil change when I had my snow tires swapped out some time ago. I was on my way home when I realized this. Was not happy. Had to go back to get it fixed. Then when my free oil changes recently expired, t...
DYLON ORGILL, you are THE MAN!!!!
Went in for a trade appraisal for a car that I had seen on their website and Dylon showed me the car I was interested in... But after seeing the car I was interested in he then gave me a lil peak at what he thought I might like just a liiiiiiiittle bit more... Th...
Ray, Mario, and Cristian are great! They worked with us, got us a great deal, and did whatever they could to help us in the process! Fantastic! Absolutely recommend!
It's a good place to do business, the salesman are nice, they weren't pushy and I felt like they were pretty transparent about everything. Overall I'm happy with both of my purchases from them. I also really like the service department, they've treated me well over the years.
Well after going through the test drives and everything pick the car I want to trade my baby in for because I need something bigger. Get working on a deal, when I was presented with a pre sale purchase paper that detailed most of the fees and charges and final sale price, when I started going throug...
If you are in the market for a new or newer car, go see Justin Romriell! He is the epitome of what customer service in the car salesman business should look like! And most importantly he is honest! He will find you what you are looking for! And his manager Kevin Jordan is equally as amazing to wor...
Well came in due to another shop breaking my eccentric and my guide pin. These guys got me right in and boy did they do one heck of a job. The Tech Carson is just beyond amazing. Checking everything over, measuring every angle. 45 minutes later he had it perfectly aligned. Cody in the body shop f...
Let me just start off by saying if you are in the market for a new car please go to come! This was my second purchase through them and I couldn t be any happier. It was fast and easy and Mario made everything happy for me!! He made sure I got what I wanted and needed in a car and made sure everythin...
We were in the market for a New/Used Chevy Traverse. I am the type that researches everything about the car before we contact the dealer. In my research I found over 40+ Used 2012 Traverses in the market, I couldn t believe it. After a few hours, I finally found the top 3 dealers with the cars th...
Justin Romriell has excellent customer service and gave us a great deal on a great car.
It was great!! Justin did an amazing job got me into a brand new car with only my name an my credit score alone.
Went there to check a truck then they took some information from me, Dino told me he will call me but never did. Even i dont got approve in any banks since they run my credit without signing the application paper he should call. Never going back there
Jeremy is by far the best person to help you find the vehicle of your dreams. He will go above and beyond to help get the perfect fit!
Kenneth was excellent. Very knowledgeable and helpful.
There were helpful and very friendly. I used the service dept and they did a great job on my car since they had to change my headlight bulbs by having to take my whole front end to get to the lights. I told them what I wanted to pay and how long the job it would take to change them so they lowered t...
it was a great experience and fast serviced my vehicle.
I purchased my vehicle here in 2015. Prior to that my mother purchased her car here in 2014 and my youngest sister purchased hers here this past July 2017. Absolutely LOVE everyone at Cole Chevrolet. I drive a little over an hour to come here even when I have a chevy dealer in my town and another 3 ...
Just in case anyone is thinking about buying a car from these guys, dont. If you have to pay more to go to another dealership then do it. My 8 month pregnant fiance has been broken down on the side of the freeway twice in the past week. We will now be taking her 2012 Chevrolet Cruse in for the 4th t...
Love this place great service from Rafael Nunez and the rest of the team hooked me up with a new to me SUV thanks guys!
Top notch experience from a top notch crew! Highly recommend working and purchasing your next vehicle at Cole Chevrolet. From the top down, Art Berry, Mario Ciciliot will treat you like family! Justin was our sales rep and we thoroughly enjoyed our experience! Thanks again Cole Team!
UPDATE...
They sent me a flyer for recall on my 2014 Chevrolet 1500. They got it scheduled promptly. Took it in at the scheduled date and time and dropped it off. They got it in and out , no problems . Joe and Carlos were both very happy and helpful. Will be continuing using this dealership for repairs & oil ...
First time in the store today I met Jeremy. He was bright, knowledgeable, and very helpful. It was refreshing to have someone of his caliber help me with my vehicle research. When I am ready to purchase I will definitely buy from Jeremy
Our Salesman, Justin Romriell is the one that brings us back to Cole's Chevrolet,with his kind & patient personality,he helps us in every way to help us find the right car,& now,this is the 4th car he has helped us buy from Cole's Chevrolet.Plus the other departments are all so nice,as we come in fo...