This company are the utter pits! They destroyed my home! Broke my boiler, flooded my house, lied through their teeth and failed to even comply with the UK complaint process. They are being taken to court.! DO NOT LET THEM IN YOUR HOME!Their employees are untrained incompetent morons . Their customer...
I have had ongoing issues with frying to get my boiler repaired as 3 different repair men attended over a 2 week period and all stated different things wrong with my boiler and left the repair unfixed. Asked for a copy of the report so that I can see exactly what the issues are and get them fixef. I...
8 days with no heating and not water.. Temperature close to zero.. I have 2 little kids.. I kept phoning everyday and the person on the phone said that no one left a message that I phoned.. Even after I complaint about the service and I said to treat as urgent.. They kept on ignoring me.. I have to ...
Boiler got serviced needed a part ordered on the Saturday engineers said should be here and boiler all sorted by Tuesday heating and hot water turned off. Phoned city services on the Saturday said they would be in touch got to Monday no word, phoned on Tuesday at 16:30 none of the stuff had been for...
Had to give this review a star so it could be read. DO NOT USE THIS COMPANY. I ve had numerous issues with them and in particular their complete lack of customer care/service. Waited for engineers twice in the last 7 days and no call to say they couldn t make it. Also other issues to do with coming...
Hi, had my annual boiler check carried out by City Technical Services LTD last month. The engineer who was on site declared that there was a CO2 leak on my boiler, as the flue was not attached properly, the engineer at the time did not cap More
What a wonderful service, I phoned early morning as i had woken up with no heating or hot water. I spoke to a friendly poliet young lady Vicki. She took all my details an within a few hours I had a young gentlemen at the door to carry out my repair. He called ahead of arrival, followed all social di...
Excellent Service. The chap who came to service the boiler was very professional and polite. Did the job very quickly and thoroughly, inspected all the smoke alarms and carbon monoxide devices. Happy with the service.
I won't go into the details of my interactions with this company all I will say is if your boiler is deemed "Beyond Economical Repair" and they won't repair it get a second opinion before you proceed to replace your boiler at great expense. More
Absolutely shocking company!!! they were out numerous times to fix our boiler and as we have a baby it is important that our heating is working. Months later and they finally fixed it but its not good enough. The engineers were not good they kept sending out different guys all the time and they kept...