Our stay was very nice. The two room condo was really accommodating. The weekend brunch buffet was GREAT! The condos are right across from the indoor water park, which was convenient. The only thing keeping this from being a five star rating is that the door to the room didn't latch. We had to c...
Two major differences between Chula Vista and Great Wolf Lodge (I have stayed in both, Chula Vista three times, and Great Wolf Lodge two times)
1. The friendly animal characters at the Great Wolf Lodge
2. The $200 difference in price for the same type of room on the same night.
3. Unless you thin...
This is my third time at the resort, and while i enjoyed the experience each time, the quality is no longer as superlative as i remember. Taking advantage of the VIP package used to include 5 meals for two people at a well- stocked buffet or entrees from the menu, and now includes 4 meals which are ...
Outdated & dirty! It looked like it hadn't had a deep clean or even been vaccumed for years!
You could tell they are understaffed as well & current staff takes no pride or cares.
My kids wanted to play air hockey & there was sticky pop all over the game. My husband & I literally asked 5 different ...
Nice size facility for the age group we brought (4th grade), fair price, pleasant and clean. Happy with our day trip.
My family and I stayed here for memorial day weekend. Checked in on Friday left Monday. We rented a condo for the weekend. We were told our kitchen would be fully furnished. It had cups bowls plates and basic appliances. No dish towels. No dish cloths. We asked for these items and we received extra ...
Room was very nice with a beautiful view of the Wisconsin river. Waterpark ridiculously overcrowded and not that enjoyable. Especially concerning was how poorly the lazy river was managed. Most hotels monitor the lazy river and require those in the water to have a tube in order to be in the water....
Waterpark is awesome! However the beds are so hard, I woke up with my back aching so bad. Never staying for more than a night again. Also had to walk a lot and take several elevators just to get to the tunnel and the hallways were cold.
The waterpark is really nice and the slides/pools are good but the food is horrible, the fries tasted weird and the chicken didnt taste cooked all the way (not cold) but the soda was only the best...
Checked in on Friday. It took 45 minutes to get checked in. Was over in a villa in section D which we had to drive to the pool. We were upgraded because we are diamond members. The room was awful. Torn carpet, pillows under couch cushions to sit on, chairs at table were ripped and peeling, NO shower...
Would have to say that kids enjoyed the stay. Better crowd than Mt. Olympus by far! Rooms were nice but they ought to be for $300 a night. Would have been nice to know if the shuttles were available to all guests as we stayed at an off site Villa but was never informed at check in. It s winter an...
Enjoy the water park with my family and friends enjoyed the tiki bar for the adults I will recommend for a quick Family Getaway
Water park is nice for little kids. Room was nice but pricey. Overall had a lot of fun.
The property was clean enough. The beds were old. The sides of the bed was so ridged that you could not seat on the side of the bed. The towels were child size and very rough feeling to the body. The spa was maybe a 3 out of 10. Food was below average with above average cost. Service was average.
Good rooms, waterpark okay, it seems like everything is super expensive
Fun, smaller indoor & outdoor waterpark with some extra activities (e.g., zip line course, etc., paid separately).
Internet exists with a free 2mb and a higher speed for a small cost. The free does not seem to work however. The rooms are nice and large with plenty of bathrooms.. one per room. Sofa and beds need to be upgraded sofa is sorta slanting forward and beds are not very padded. The water park is nice but...
The water park is great! The rooms are very nice for the most part. Their is an arcade, water park indoor and outdoor and even more. It's a great resort to stay at.
Nice park. Wished the roller coaster slide was working too. Enjoyable place. I'd recommend more workers for the slides.
Great time the lazy river was fun you could go in with your kids and not have a tube your self. Witch was nice.
Amazing definitely recommend this place for a relaxing vacation or getaway...
Club membership is great allows for discounted room, food, and drinks. Room was clean but vould have been stocked better. Waterpark was fun for all ages.
People are very friendly and accommodating. Rooms are very nice and cozy. The water park is smaller than others in the area and leaves something to be desired. Haven't tried the food yet.
The stay was OK, the room was fine although our toilet didn't really work very well. The DVD player didn't have a remote either. I was a little disappointed that the only pool they had was the huge Waterpark. I get that is the big draw to the Dell's but my son was not a very big fan of the park and ...
We attended a Paw Patrol Meet and GREET event here. The room was spacious and clean. We didn't get to see much of the resort but what we did see looked nice and it was packed.
For the price.. The room is small, the lighting in a cave is brighter, the service in the restaurant is slow, and the food is mediocre. The indoor Waterpark was nice but doesn't make up for the rest.
Good place for indoor and out door fun. The tiki bar is pretty cool for some mixed drinks.
We rented a condo for a Bachelorette party. The condo was amazing for the price, included a Jacuzzi and a full kitchen. Only problem we had was that we were right next to the elevator bank and one of the bedrooms had a ridiculous amount of cable noises any time the elevators moved. It made the one r...
We were invited to stay at a condo. The rooms were large and clean. The full kitchen had everything you needed to cook family meals. The hot tub was in the living room. The dining area had seating for 6, the bathrooms were large, clean, and well stocked.
Really fun resort with lots to do. Was surprised at how big it actually is. Perfect, family friendly place with a beautiful locale. Great restaurants and so much to do, you don't have to leave the resort if you don't want to!
Horrible place I don t no how this place is in business I have pictures of roaches in there pool area and by the kid area disgusting! Then we tell the manager about it they give us a free stay and than they come to tell us we can t use it on certain dates this place sucks with customer services and ...
Location was great! Went to attend a convention and was pleased with the resort. Good food and helpful staff. Slightly maze-like, but I'll assume I can't read a map.
10 years ago I would have given this resort 5 stars. Even though the size and parks do not compete with some of their competitors, the service and cleanliness is what kept us coming back. Over the years it has slowly become one of the worst resorts in the WI Dells area. Our last trip to Chula Vista...
We stayed 2 nights in the golf villa and we were very disappointed. The hotel staff was rude, the spa staff was okay except for the person performing the service, it seemed like we were interrupting her day. The outdoor water park was not open the entire visit even though it was 80 degrees out one...
When we arrived, no signs where to go to check in. When we got our room, there were no towels, no pillow cases. Floor was sticky, bathroom floor smelled of urine. Sunday waited 2 hours to check in, then another hour to get room keys because rooms weren't ready, this was at 3pm. So we called housekee...
Two sleepless nights could have been avoided if security cameras saw the drunk person knocking for over 10 minutes abd using vulger language. Restrautant staff were new and very very slow. The sink faucet on the cold water side was loose and difficult to use in room 3419. But the view of the river ...
Overall great fun for the family only problem was the lack of seating area and water was a little pn the cold side
Our young kids did have fun in the small kid area of the water park. They really enjoyed the slides there.
Some how our dates got messed up and they said we came a day early- but that's not what our records show. They were able to accommodate so I'm grateful that we didn't waste the drive and the...
Fun resort with lots of little nooks to enjoy your time. nice indoor waterpark.
We stayed overnight in a villa and loved everything about our stay! I traveled with a 3 year old and the waterpark was the perfect size for him. The room was clean and a great size. We really enjoyed the fireplace. Fantastic service from our shuttle driver, and our waiter. We ate dinner at the city ...
Ignore the negative reviews - this place was great! So much fun for my 2, 4 and 6 year olds! The grounds were very clean and well cared for. There's tons to do. We got there two hours earlier than check in and our room was ready for us. Wood fired Pizza was great! Not a single complaint. (Except for...
Stayed in a villa for two nights as part of a wedding party. Room was beautiful and had a great view of the golf course. Very clean and service was great.
Got water park band as part of other hotel stay. Decent little water park. Highly recommend the adventure course for the aerial adventure worth the cost
The service has improved. They have definitely put money into the park and have a great CLUB
I am a club plus member. I have been a member for 2 years. I stay roughly 3 times a year. each time I spend about $500 a trip. every time I have been there. things are broken in the water park. the quality of service goes down each time. the condo I stayed in . the frig was missing parts. it also ...
This resort has it all. We loved the indoor water park, the service was speedy and the lifeguards were friendly. The slides are amazing and there were tons of seats for my mom to sit and watch the fun!
A little outdated decor, but service was good. The layout is really challenging to figure out, and in winter like this with a fully- booked hotel they only had 2 breakfast options. Either sit-down buffet or wait in a 30+ minute line for a coffee shop like place. We ended up having to skip breakfas...
Great place to stay, clean and the staff was excellant!
The location and scenery around the resort is really beautiful! We came in the spring, so things were just starting to come back to life. Would definitely be better in the summer when the outside water parks and other activities are open. But the indoor water park is great for young and old alike! O...
I had a really good time. I shared a room with a few friends to go skiing for the weekend and had good accommodation for the 6 of us. Only real complaint was that our shower didn't get warm at all, and if it did it was lukewarm or colder. Everything else was good, great staff that was very friendly ...
A nice resort, a good price compared to the other waterparks in the area. We stayed in a 2 room condo that comfortably slept 3 families of 4. Full kitchen, we ended up making all our meals in the room. Waterpark is pretty average, its nice that you do not need to step foot outside during winter to g...
This resort is absolutely beautiful.. I had to post this amazing Pink Starburst Martini I had while in town... It was so delicious! My kids loved the indoor water park it was such a convenience, especially when it rained one whole day of our vacation! Super clean, friendly environment, and lots of a...
Great rooms. Hot tub was fantastic. Kaminsky's on campus was unbelievably good. Would highly recommend.
I rarely leave bad reviews,but I had to.Paid $360 a night for junior suite.Room smelled really bad,so we asked for different one. Smell was not as bad,but was as dirty and outdated as the first. Indoor water park had half rides shut down and hot tub had a line.
Never again. How did get decent revi...
Not sure about the hotel side, but the indoor water park was pretty legit. Very decent pricing - especially as it compares to other indoor water parks you may go to when not a guest of the hotel. It was busy, but not packed. There was stuff in there for all ages and a somewhat overpriced, but moder...
It was pretty fun, only a small number of water slides so was a pretty nice one day stay.Best fried chicken at Kilbourn city grill.
Love staying here. Out away from the main drag, along the river. They have a great waterpark, river walk, zip lines, multiple restaurants, and nice rooms.
Chula Vista is going downhill.
My roommates were already sleeping when I entered my room and went to bed... And found literal dirt and crumbs in my bed! Since they were sleeping, I didn't want to wake them to ask for new sheets or a new room, but it was NASTY. I slept between the top sheet and th...
Even though their Interiors from the 90s it's a nice place to take your family. I wish there restaurant was open past 9 though.
It was a nice place with decent service. Food was good with a high quality enviroment including the rooms
Plenty of activities to make a young family exhausted by the end of the day. The campus isn't overly large and staff was friendly and helpful. I would recommend and will likely return.
I liked the villas that were separate from the rest of the rooms and a bit more private. The water park was good but they had a clear shortage of double tubes for the water slides.
Went there on Sept 9th for a lil honeymoon stay...called to make the reservation over the phone. Got there about 10pm slept got up had breakfast and went to check out the waterpark because our kids where driving up to spend the 2nd night and swim...get to the waterpark door and it was locked...call...
Condo was very nice. Not enough elevators ...had to waite 20 minutes one time. One store wouldn't exchange a neclace my son bought after 5 minutes. Indoor water park was fun, but needs a cleaning. Outdoor adventure was great.
We stayed from Wednesday-Saturday with our 2 kids ages 2 and 6 and there is SO MUCH to do for their ages. It was kid friendly for all ages, endless amount of fun even for us adults! Everything seemed clean and the lifeguards were so much fun and so friendly. Although EVERY TIME we went in the hot tu...
It was so much bigger than I expected. The room options are great, indoor water park is awesome, and food option are delicious and varied.
The room was beautiful, the staff was fantasic. Every issue was met with grace and promt response. Chula Vista was a great place to vacation.
Great place to stay! Had a hot tub in the living room.
Went for my bachelor party. We had 2 rooms side by side. 6 beds total. Worked out great as we had 6 people. Hotel was a bit dated but worked for what we needed.
We were so excited initially to go to Chula Vista. We arrived early and our room was not ready. We were told our room would be first priority to be ready after 10:30am. Yet, our reservation got completely messed up and we didn't even get our room until 4:30pm. There are many little activities we get...
Tried to cancel reservation 76 hours before check-in. I was denied because they stated that it was not within the 72 hours because they go by the time the park opens not when I can check into my room. James told me that this is the way it is and he started to get quite snippy about it. I told him...
Very clean very friendly people waiting on you the staff was beautiful the kids enjoyed their self embedded played the water was nice
This location was extremely spacious and had HUGE rooms. Each from had a balcony with a perfect view, but the bed was uncomfortable and the shower had no curtin. Moreover, the water park was a lot of fun. It had fast waterslides that were a lot of fun to ride! Overall, I thought this hotel was great...
I have stayed in Chula Vista in the past and I usually don't have that good of an experience. However, I decided to try their upscale rooms and even have a kitchen/kitchenette in them that they refer to as "Villas" and supposed to be overlooking the golf course.
So I arrive, there is broken glass...
Had a great time. 2 bedroom suite was spacious and extremely comfortable. We went in the dead of winter and the waterpark was very fun for my kids (10 and 6). It's the perfect size park for younger kids. Enough for the older one to do without getting bored and plenty of stuff for the younger. As the...
This place is great! The grounds are beautiful, water parks and restaurants are awesome.
Great place to stay. Variety of room styles to accommodate anyone. The restaurants on site have amazing food!
Older resort in need of updating and maintenance. The tile in the bathroom was loose and one completely detached from the wall. Killed the two spiders that I saw.
The pillows were lumpy and very uncomfortable. The towels were exfoliating. I lightly patted my wife dry.
The staff at the spa w...
Fun for the family. You will spend more than you plan to and some of the rooms need a remodel... But over all nice place
The resort was great, we stayed here because other family members had a villa here. We had a discount voucher that worked for this resort so we went along. As far as the resort and the rooms, everything was great. My only problem is the room rate. I don't think we would have paid as much to stay her...
Room was clean. That's the only positive I have to say. They dont have all of their attractions open daily. 94 outside and the outdoor waterpark closed. We cancelled our reservations at the beginning of our stay and moved to the wilderness..
I wish i could return my membership last 3 times i was there rooms were very run down all three. would be nice to see you invest in updating your rooms or at least fix the broken item in it. Now your allowing dogs i only see things getting worse :(
I m not an employee or acquaintance of an employee for Chula Vista Resort. I open with that because I know that many (including me) wonder if 5 star reviews that go against otherwise lower ratings are just the company s attempt to pad the ratings.
That isn t the case at all. In late January, my w...
Very nice and big a good place to stay if you like to walk. Food great and condos wonderful!
We had dinner at the grill.. food was over cook.. and nothing special ..for the price paid it was literally through in frier and unto plate.. server was great.. but the manager on duty was extremely rude.. and mean with the bussers and staff. My party had went out and I was waiting for my card aft...
Fun place for a quick getaway with the kids, can't go wrong with a waterpark.
Nice place I loved the waterpark the employees are very friendly