Had ordered from Uline go missing. The desk clerk who worked there forever quit after Christmas. So reordered items and had them delivered by UPS. The new desk clerk Bob even carried the two large boxes out to my van. Then a few days later he called to tell me that my first order was found in the ba...
Had a rocky start with my move in, I had gotten a messed up lock, they provide locks and keys for clients, this is not optional, anyway, my key got stuck in the lock in the locked door, unfortunately I still had things I needed to store but improvised a short term remedy. I had to leave the facility...
Been in the Island of Guam Doing Local Art Events Flying Back & Forth Century 21 Self Storage Been very friendly and helpful and Understanding Great Service I Give Them A Thumbs up and A Five Star Thanks Century 21 Self Storage... Courtney and the other Manager are Very welcoming Great hospitality...
Secure, clean, and reasonably priced with a professional and knowledgeable staff. I definitely recommend this shortage facility to any who need to store extra belongings and they livein the Ponders area of Lakewood.
They have a homeless people problem living in the units!
Courtney is wonderful always has a great smile and very friendly
Good price for the location. Great customer service
So far my experience with century 21 self storage has been positive. I was looking for storage to secure my motorcycle. I can't remember the young lady's name that helped me but she game me all the information UP FRONT so I could make an informed decision. Other then that staff is pleasant and the ...
I have used this facility for more than 3 years continuously and have never had a single issue with them. The employees are very professional, the storage is secure and accessible, there are very clean restroom and the prices are great for the area.
I once accidentally dropped my license and wallet...
Management is untrustworthy with poor customer service.
Updated:so there I was at 7 am Saturday morning, my key somehow frozen into my lock, I called the office and left a message. This cylinder lock was sold to me and could not free my key. I was stuck trying to free my key to secure my stuff so I could go home, I could not access or remove my key. I ev...
I arrived in
Lakewood Washington in mid July and Century 21 storage made my 1 state to another move NOT so FREAKED OUT! while here in Washington my step father died and I had to choose between paying the unit's rent or attending his funeral , and when I spoke to the staff about the situation I wa...
Clean, staff friendly no issues getting into secured area for our storage.
When I had to move my mom into an assisted living home and I was looking for a storage place close to where I live, I found Century 21. I liked the fenced-in area, the security and the fact that the manager lives onsite. I not only got one storage for me, but also one for my mom's stuff. Prices are ...
These people told me that it was suppose to be an automatic payment and when that did not go through they took my my gate code off. Every time I come to speak with them or call they never answer and always have the closed sign up and never return at the time that they put up.
The girl that helped me was really nice she knew exactly the type of storage unit I needed only needed it for a month actually less than a month there's about 2 weeks but I had to pay for a month and they also have mailbox is for rent so that helped great location and it's not expensive
They are so nice and professional I love the place and I will always recommend the place.
The people who manage this storage are two of the nicest people I've met and the facility is very clean..! Good place to store your things...
My husband and I found Century 21 online and received a discount. We were very happy with the friendliness of everyone online and at the storage. The ease of being able to feel our belongings were safe with the secure gating system. This is a wonderful location for us living in Lakewood, WA. I would...
A great place. The people who work here and run this Storage are very nice, very helpful, friendly, competent, honest. The storage is excellently cared for and maintained. Security is excellent. Ease of going here from I-5 unbeatable.
Originally we called and spoke with a lady and she was very helpful and made sure we got the best deal possible on prices. Then when we showed up at the storage, the guy at the counter was just as helpful and walked us around showing us the different sizes to make sure we got the size we needed. The...
Decent storage shed great price. You dont get your 1st month free but you also dont have to pay double like most storage facilities near here!
$69a month for my5x4 unit. Free lock promotion & Late Fe don't happen til the 12th of the Month & it's only $20 late fee. Just Don't loose your keys. Cut & replace lock $25, Hallway key $5,
Great security decent pricing. Kinda tight area to maneuver.
Very friendly n cordial staff. Secure and well maintained grounds.
The people who work at this facility are very kind and respectful. They know their residents and always have a smile and kind word for them. I have a storage unit and P.O. and never have to worry about the safety of my storage or my mail and packages. I would recommend their facility to everyone wa...
Very nice manager, Courtney. Contract is month to month, no hassles, worry free storage. Units come with it's own lock, the cylinder type, padlocks do not fit. Cameras everywhere, manager lives onsite. I also got a mailbox from them. But weekends are very busy, I suggest moving in or out on weekdays...
Great staff and clean facility. They also offer a referral bonus.
Have had my storage unit here for over six years, never had a single problem ever. I pay 55 bucks and it fits all my excess clothing
This guy was so fast at helping me right before closing! He rented me a unit w/ 2 mins to spare. And they don't make you pay them for insurance like Public Storage does-so they can pocket that money every month. And I can access my unit from 6am-10pm! & if by chance you are still there when the gate...
Jennifer IS an AMAZING ASSET to this Company. She was very informative!!! We checked out a few different storage facilities in the area, and this was by far, the cleanest, and the best maintained for the price!!!! Would absolutely recommend!!
Awesome place, while there had two different storage rooms and a mail box and never had a problem because of the the awesome staff