Since the first moment my husband & I walked into a Carefree home, we felt like we were in excellent hands. John Dungan made us feel like no matter what, he was going to take care of us.
It took us a whole year and a half to be able to make our dream of home ownership a reality.
The amazing thing ...
Very Professional and friendly Thanks for everything Ms. Roxanna
Our experience has been by far one of the best with Carefree. Joe Chavez and his team at the Horizon Hills community from beginning to end and even after the homebuying process always go above and beyond! We strongly recommend Carefree to everyone whether you are a first time homebuyer or looking fo...
Besides the fact that we had to wear mask and gloves due the current pandemic which we understand is for safety reasons it wasn't too comfortable to move around with them. We are glad we did our homework before hand which helped us in making our decisions. Jennifer was great in providing us with mu...
We had a great experience picking from their vast selection of interior and exterior design features.
Jennifer at the Design Center did an amazing job of guiding us through our virtual color appointment. She was very patient in our zoom meeting and we were able to schedule a quick meeting in person to confirm our choices. Very happy with how professional she has been and how quickly she gets back to...
Carefree Homes is a great company with great employees! The whole experience from John Dungan sales rep showing us the houses, Jennifer in the design center and the people that helped us out in the final days before closing was awesome! So happy we're in our Carefree home!
It was an EXCELLENT experience! The process went smoothly and all questions were answered. There was not one and there was no problem.
We had a great at the design center with Jennifer.At first we were overwhelmed with several options were had to choose from but she guided us through every step.
My wife and I started the process of looking for a home About 4 months ago. After visiting the models of quite a few different builders and not being quite satisfied, we met Gio with Care Free Homes and instantly felt right at home. Every model Gio showed us was nothing less than spectacular. From t...
We had the BEST experience with Jeniffer at the design center. This is our second time buying a CareFree home and we couldn't be more excited. We have looked at other builders in El Paso and honestly, there's no comparison. Thank you for your patience helping us plan and design our future home.
DO NOT BUY OR RENT A HOUSE FROM CAREFREE HOMES...BUILDERS AND ENGINEERS,MGMT PERSONNEL ARE INCOMPETENT....AFTER 5 YEARS OF LIVING IN THIS BRAND NEW HOUSE,IT IS LITERALLY FALLING APART...DO NOT DEAL WITH THESE CLOWNS ...DO YOURSELVES A FAVOR, AND DONT GO NEAR CAREFREE HOMES FOR ANY REASON.THEIR HOU...
My wife and I recently invested in a Carefree Home. We purchased a home that was at an advanced stage of construction, but we were still fortunate enough to make some key changes to the floorplan and add details we wanted. The entire process was very efficient. The design center appointment(We d...
John heard our needs and wants and found us our dream home . He not only helped us find our home he has been with us to the end supporting and answering our calls day and night . I can t thank him and Roy enough !
My husband and I completed our experience at the design center on 11/8/19 and can honestly say that our design consultant Jennifer R. made it an enjoyable one. She never rushed us in our selections and took amazing notes for our wish list. Jennifer has also been responsive in the time since when w...
The design studio was amazing! Jennifer was patient and helpful throughout the process.
All I have to say is stay away from this company if you want a nice house built in a timely manner. Look elsewhere El Paso has a lot of better quality builders. Carefree uses the CHEAPEST contractors because they are more concerned with profit then they are quality on people s forever home/investmen...
From the first point of contact with a CareFree Home representative to the point of selecting the details of your home at the design center, this business model brings value to home ownership. I truly enjoyed the process, it made sense and details made clear. This is my custom home purchase and the ...
I just finished my Design Appointment this evening and "WOW"! I had so much fun and Roxana Rocks!! She was very patient and gave me honest feedback while respecting my final decisions on each item. She never rushed me into any selection and was very through on all of my options and choices. She ...
Thank you Carefree for helping us design our first home. Walking in to the design center my wife and I were nervous and overwhelmed with all the different options. After meeting with our designer Jennifer she made us feel welcomed and comfortable through out the process. She took the time to help us...
Poor quality homes. We had a home built from them and the faucets started leaking after 1 year. The house shifted a lot and caused a lot of cracking in the wall. I know some shift is expected but this is more then expected. Also an outlet went out after only 1 year. Very poor quality they are. ...
Great home builder many options and subdivision throughout the city . I take pride and have confidence in showing Carefree homes to my clients, knowing that they have an amazing product and my client will enjoy thier home for many years to come.
Rosalinda Telles is Amazing lways very helpful. She a...
Do not buy your home from this builder. Lets list a few things here.
I bought the house early 2012 with fully upgraded appliances to stainless steel.
Central AC: Within a year of purchase the AC was not blowing cold air. Thermostat was reading 90F+ every day even though it was set to 80. They sa...
We weren't looking for new construction, but found an already-built Carefree home in the La Puesta Del Sol subdivision on the west side. The large rooms, layout of the house, and the quality of the construction made us fall in love with the Morocco style. We were relocating to El Paso from a differe...
Great selection in the design studio. excellent choices.
Carefree provided an amazing experience for us at this exciting moment in our lives. The Design Center is immaculate with stunning choices that met all of our needs. Karina was so in depth, patient and incredibly sweet explaining every detail for us and answering all of our questions. The flow of he...
Last Tuesday the wife and I had an appointment at the Design Center with Ms. Jennifer. We had an A+ experience selecting colors for our new home. Ms. Jennifer provides great customer service and was very knowledgeable about everything.
We have had stellar service from the buying to customizing stages of building our home with carefree. I would definately recommend to anyone looking to build a home.
Our experience with Carefree Homes has been exceptional and that is why we are purchasing our second Carefree home! Joe and Roxana have made our experience very pleasant. They are very knowledgeable of their product and provide premium service.
Jennifer at the Design Center was so NICE! She has a great personality and made our New House make it feel like it was a HOME. She has great sense of style and extensive knowledge in what it takes to custom our new home to fit our style. Even through the virtual meetings she never hesitated to sho...
I have now owned my home for twelve years. It may be that workmanship has improved, but here are my issues. Tile work is poor. Edging tiles were not used in the bathroom so the edges are rough on the ends. I went to replace calking around tub and found that bottom tiles were chipped and just cov...
I would highly reccomend buying a home from CareFree homes. Jennifer at the design center was very patient with our selection. They made a very hard process very easy for us.
Our experience so far has been wonderful!!! Our first representative to work with was Tony. He was professional and went COMPLETELY out of his way to show us our future lot. I stress "Completely" because he was supposed to be on his way home already. As if that's not enough, we had to off road a bit...
My husband and I had a great afternoon making our choices for our new home. The staff members were very helpful through the whole process. They had a lot of options and answered our many questions. I am so excited for our house, even more so now that we know what it will look like!
It was an awesome experience going through the design process. It was very structured and organized considering it was done via zoom. Roxana is awesome ! I highly recommend doing business with Care Free homes.
Good afternoon:
If you are looking for a new home please stay away from care free homes, here is our history:
We were very enthusiastic into buying a new home, but we were never told about all the extra charges they made for almost all the items other builders have as standard features, like:...
So far our entire journey with CareFree Homes has been great! Martin was kind, understanding and patient. The care that we received from Jennifer in the design studio was spectacular! She was beyond helpful and most of all patient. CareFree has definitely made the process of choosing our dream home ...
Great experience in our first time buying a home. Gio is the best, always available and committed to deliver the best service possible. He went above and beyond to help us in the buying process and for us to feel 100% comfortable and happy with our new home. We absolutely recommend Carefree Homes! C...
Carefree Homes has been a blessing to our family. We got our beautiful home just the way we expected, it came with all new appliances and all the changes that we ask for were made thanks to the design center. We had the opportunity to be involved in every step of the making of our house and the mate...
From beginning to closing, the people of Carefree homes were amazing. Joe at the model homes on Mark Twain was so helpful, he takes the time to answer all the questions you may have. When we closed they literally rolled out the red carpet into our home. Building construction is great, we have a two ...
My wife and I just recently purchased a new home with CareFree Homes. It has been the best experience we had from viewing the home's to have a virtual meeting. The whole focus was on our needs and preferences. Jennifer our design specialist was very attentive and her knowledge, approach and options ...
my fiance and I had a great experience at the design studio early this October. The experience was stress free and very professional. Karina made the process as smooth as possible for us as we knew nothing about the process. Great staff great design studio and great overall experience.
Bought our first home with carefree 3 months ago and they failed to tell us that wireless internet was not available in this house. With EVERYTHING being online and everything being closed it has been such a pain. All they care about is the money and they are not up front with you. We were first tim...
Bought my house and although it is 18 years old and out of warranty finding all the issues that Carefree obviously did not care about since they were going to be covered up. Issue #1 when having refrigerated air installed found empty 40 OZ beer bottles in the wall as well as buried outside in the y...
Idalie was amazing and very helpful. She made the
Experience smooth and made sure we were completely satisfied with our color selections. Thank you so much!
Great Customer Service!!! Highly recommend dealing with John!
Best experience choosing the design of our new home! Me and my wife are very indecisive people, and they sure took their time to show us every single option they had and gave us their own professional input on colors and matching sets! We had a lot of questions and they answered every single one of ...
I'm still waiting for my house. Was told initially August, then september was told possibly mid October. As of right now all I'm being told is to hang in there. Is very frustrating dealing with carefree people. Would not reccomend this company. Went to see my house friday. Kitchen Backsplash wa...
Super excited to see our new home!!! Very professional and over all great experience!!!
Had a wonderful experience at the Carefree Homes Design Center. Jennifer was perfect and extremely helpful. Thank you!
I have to admit, my wife and I have dealt with several builders, Saratoga, Tropicana, Pointe, Hakes Brothers, Palo Verde, Cullers, Deal2Deal, Classic American, and so on. With Carefree, I have never seen so much detail on homes as far as selecting your colors and mentioning about conducting a walk ...
Everyone we have worked with at Carefree has made our experience very enjoyable. Idalie made our Design Center appointment fun! She was patient and answered all of our questions. Amazing customer service!!!
My experience was great! Our design coordinator, Roxana, guided us through the experience which made it so much easier. The selection and quality was great. Would recommend to anyone looking to build a new home! We can t wait for our home to be finished!!
My wife and I would like to thank CareFree Homes for their outstanding service since day one. First, I would like to thank Pat and Mike Sanchez for their patience and excellent treatment. They were able to answer all our questions without hesitating. They made my wife and I feel at home when we didn...
My wife and I had a great experience designing our first home. The staff was professional and friendly, especially Jennifer. After working with other builders Carefree is by far superior to them.
I had a wonderful experience with Carefree homes. They took care of every need and aspiration for my new home. They work efficiently and diligently towarda your satisfaction and they are trully commited. Highly recommend working with Carefree homes. #Carefreehomes
From start to finish and even after, Roy and his team have made the home buying process simple and fun. We felt like we were their favorite clients, though I m sure they make all their clients feel the same.
The quality and size of the home is amazing. All the expectations during the home building ...
I really enjoyed all the available selections for my floor plan. We were able to change a few of our original choices and did not feel any "judgment" as I have any other sales purchases. We did not feel rushed or pressured to make a quick decision either. Roxana Breceda had a pleasant ora and was ex...
The design center offers a good amount of selection and walking-thru all of the choices was an enjoyable process overall. The finishes in the model homes do not really become noticeable until you see them next to the more expensive finishes. What is included, without paying extra is the builder grad...
From the start and going through the process CareFree Homes at each level has been incredible. Extremely professional and detail oriented in every aspect of the process thus far.
It was the most pleasant and fun three hours with Jennifer Rodriguez. She was really nice and we made her time with us memorable. Thank you CareFree House for the great experience.
Our experience with Carefree Homes has been amazing. My husband and I have been very pleased and impressed with the whole process. At the beginning we met our saleman Marcos Garcia and to be honest, it was his personality that gave us that feeling that we were making the right decision by going with...
Our Carefree design studio appointment was fantastic and memorable. Jennifer Rodriguez did an amazing job and going over our options and helping with selection colors when needed. We were not rushed and felt like the time we needed to make these big decisions was adequate. This is our second house w...
Thank you so much Jose Hernandez and Miguel Guizar you are the best
Great Customer service and awesome products available
Care free homes is a steward of excellent customer service! Marcos was my sales person but if you talk to either Marcos or Martin you are in good hands! The Carefree homes buisness built us a great home and walked us through every step of the way! And anette from the warranty department is just as f...
Great customer service!! Quality Homes & Very Professional Staff, especially Jose Hernandez, and also at Design Center Roxana Breceda!!!
The whole set makes them a great company and added to its highly qualified staff, they make the purchase of the Nvo. Home is a real pleasure. A thousand thanks to each of the people who were most gracious in guiding us through the entire process. It remains of you. Mateo Magallon and Fam.
STAY FAR AWAY from this builder! Care Free has provided us with nothing but terrible customer service since starting the building process. No one ever returned any of my phone calls, and to make matters worse, their representatives would get annoyed when I would ask questions. They rushed us into pi...
Love our Carefree home. Built from the ground up almost two years ago. Carefree ' s 3 month and 1 year warranty show their commitment to your satisfaction even after the build is complete. Some of our friends bought their homes with other builders and they have horror stories about their builder no...
Started the processes of owning a new home and so glad we went with Carefree. Thank you too the staff at the model home to the Design studio as they have been so understanding and patient. It is our first home and we can't wait for our Carefree home coming In 2020!
Care Free Homes has treated us fantastic. Customer service is excellent and the process has been very smooth. We are excited to work with Care Free Homes in getting our new house constructed.
We have been in our Carefree Home for a year and a half and I still look around and can't believe we are in our dream home. My family and I loved the whole experience of having our house built by Carefree. Every person we worked with was professional and so nice. Mr. Sanchez, who helped us pick o...
Recently closed on our home and the process couldn't have gone any smoother. From the initial email with floor plans to moving day, John Dungan, Roy and the Carefree family were there. Everyone was so friendly, knowledgeable, experienced and above all patient with all the questions we asked. John...
Wonderful customer service. They are building my home
They re very helpful through out the buying process but once you close on your home they can care less about your experience. I recently closed on a Carefree home back in October of 2019 and not even a year after closing I m already having issues with the home. AC motor blew out and Carefree did not...
I purchased a CareFree home recently, and I was a big pain in the butt. I was pregnant and hormonal during most of the build and decided on upgrades and changes on a daily. They were very patient with me and the end result was exactly what I wanted and more. I just had my 30 day punch list work done...
Rosalinda Telles was very helpful. She answered all our questions to our new purchase. She is very polite and professional she took her time to explain of what the process would be and when the building of our new home would begin. I would highly recommend if you are looking for a new home come by a...
My relationship with Carefree Homes is different than the average customer reviewing their home purchase. I for one did not purchase a home from Carefree. However, I wanted to express how impressed I was with their operation and team members when I had the chance to visit their new facility in El ...
CareFree Homes has been a great experience. The designs of the homes and the quality of the build is what encouraged us to go with CareFree Homes. Pat and Mike have been welcoming each time we have gone to the main office to discuss options and sign paperwork. We went to the design studio today and ...
Awesome experience and great customer service. Very professional and knowledgeable personal. All was easy process and I will recommend to family and friends. Thank you for the professional treatment for your customers.
I just had my design studio appointment and everyone at Carefree homes has been amazing, from JC at their model home to Lilth at the design studio and everyone working behind the scenes, they have made buying a home a really great experience.
On August 20, 2019 was our appointment to the Design Studio. It was a wonderful experience. The selection and quality of the items found in the Design Studio is excellent. We were not sure what to expect but the Design staff was wonderful. They help us every step of the way. They answer all our ques...
It was so much fun to be able and go pick everything for our new house! Everything went so smooth and it was stress free the whole time. Im so happy with everything we picked!
Really cool experience, the place is awesome, Jennifer was very helpful and patient. We are very exited for our new home.
Excellent service and very effective in a matter of time. He was very kind in explaining the entire process at the 100% recommended design center
Our experience with Roxana was excellent, she carefully took the time to explain the entire process, walk us through the different options available for customizing our home, and even made excellent suggestions that we hadn't thought about on our own. She was calm, professional, and knowledgeable in...
We had an absolutely amazing experience, not only were we treated with respect; their quality of the products and the expertise of our design consultant Jennifer Rodriguez was just as great! We are so excited and happy with our experience so far, we can't wait to finish the process and start the new...